Sometimes, users are not able to send a document or a print job to a shared printer or a network printer. This is followed by an error message, which denotes the issue on a Windows computer. You may either come across “Windows cannot connect to the printer” or the same message accompanied by “Access is Denied”.
The error can show up due to several reasons, and it mostly depends on printer configuration. So to troubleshoot, first check whether the printer is configured with a LAN port or connected to another PC and is shared on your network. According to how it is configured, you have to resolve the connection error differently. All possible solutions for it are outlined hereunder. If you are wondering how to turn printer online, try out the applicable troubleshooting step given below.
In case your printer is connected to a PC, you have shared it on that computer, and you are adding that printer to a different system on your network, you can try out a few things.
You should now be able to connect to your office printer. However, if you still get the “Windows cannot connect to the printer” error, then you can attempt to add it as a local printer.
Make it a point to apply this configuration only if the device is connected to a different PC and is being shared on your network.
In case your printer is connected to a LAN or wireless network, you have to select Local printer attached to this computer, and select the checkbox to create a new port as said. Instead of selecting a Local Port, select Standard TCP or IP Port from the above-mentioned drop-down.
Next, key in your printer’s IP address and you should be good to go. In case you do not know the IP address, take a printout of the configuration sheet of your printer.
You may come across the error or connection issue if the Firewall prevents the connection. So ensure File and Printer Sharing option is enabled through the Firewall on your Windows PC and the system to which your printer is connected.
You will also come across the error message if you are adding a printer to a computer running on Windows 7 and the one hosting the printer is running on Windows XP or Vista. If so, you have to download the Windows 7 drivers from the manufacturer website and install them on the system hosting the printer. When you retry to connect to your printer from Windows 7 OS, the driver for the version should then be available from the host PC for installation.
If an antivirus is blocking the connections, then disable the software and then retry to connect to your shared printer. You should do this no matter whether you are using a basic version of a third-party virus removal software or the full suite of the program. If you still come across the “Windows cannot connect to the printer” issue, then get in touch with our printer service professionals through the toll-free number for advanced troubleshooting.
If you come across any issues while printing from an Apple device connected to a network to an HP LaserJet Pro model printer using the AirPrint feature, then try the following troubleshooting steps.
Ensure your printer and Apple device is compatible with the AirPrint feature. Not all previous iOS or macOS versions are compatible with the feature. Also, ensure an app in your device can be used with it.
To use the AirPrint feature, your printer should be connected to the exact Wi-Fi network subnet as your compatible Apple device (a compatible laptop can be connected either wirelessly or even to an Ethernet or a wired network). Still, if you cannot print something to a local printer using the feature, check your printer, device and wireless connections.
Some older HP printers necessitate the firmware update to allow compatibility with AirPrint. Check if your printer model requires that. If it does not need the update, then proceed to the next step.
The feature uses the zero-configuration networking of Apple titled “Bonjour” to automatically discover a printer over a local Wi-Fi network. To ensure your printer is configured for it, follow the steps mentioned below.
Note that to access the Embedded Web Server, your Apple system and your HP printer should be connected to the internet and that the connection is always ON in type.
If you receive an error message ‘Printer is not connected’, then ensure there are no issues with your Wi-Fi network. If you are yet to install your printer on the network, then search for a how-to guide on that on your user manual or HP website.
If you see an error that suggests your printer is not found, no printers found or wireless printer offline issue when printing from an iOS device to the AirPrint-compatible printer, try the below solutions in the exact order.
The above steps would have helped to resolve your AirPrint issue. If you need any further help with HP wireless printer troubleshooting, can get in touch with our technical team through the toll-free number mentioned at the top.
A computer network allows users to take printouts, as long as the connection works fine. If you are facing problems in connecting to a network, use these steps to troubleshoot it. One of the common gripes of network users is why my printer is not printing. If you are wondering how to turn printer online, perhaps there will be an issue with the network connection.
Ensure all cables are securely connected to the right ports at the back of your computer and router. In case they are, then crosscheck your router settings. If the settings on your router are correct, then unplug its power cord, wait for sixty seconds and plug it back in. Sometimes, a reset will solve router issues. Also, contact your internet provider to know if there is a connection problem.
In case you have recently updated the OS, then the settings of your network connection may have changed. In order to check the settings, follow the below steps.
Wi-Fi routers create hotspots, which are areas close to the router connected to a particular network. In case you cannot connect to a wireless network, try the below steps.
In case your network connection is disconnecting from time to time, the adaptor may be configured to “Power Saving” mode. In order to disable it, follow the below steps.
This feature resizes TCP windows automatically. Disabling it will limit the TCP window’s size to 65535 and can boost your internet connection speed.
To override it, create similar user accounts for all systems in your workgroup. In order to disable the setting, go to Network and Sharing Center, find Sharing and Discovery and expand Password Protected Sharing. Choose Turn off password protected sharing and click Apply.
The above steps will fix your issue. However, if someone in your workgroup still tells you “my printer is not printing”, then get in touch with our technicians through the toll-free number for advanced troubleshooting.
In case printing with a Canon printer does not begin, you can try these steps to troubleshoot it. Prior to getting in touch with Canon printer repair technicians, make sure connection or certain configurations are correct to facilitate printing.
The ON light flashes while your printer is initializing. You have to wait until it stops flashing as well as remains lit. When printing big data like photos or graphics, the process may take longer to begin. The light flashes while your computer processes the data and sends it to your printer. Wait until printing begins.
Ensure the USB cable connection is working. When it is plugged in securely, crosscheck the following.
In case you are using the printer over LAN, ensure it is correctly configured for network use.
To take printouts with a different mode or network other than wireless LAN, disable the said mode first. In case you do not use your printer with WLAN or accent point mode, follow the steps mentioned below to disable the same.
Ensure the ON light changed to lit and the wireless light is not lit. In case the ON light has not changed to lit, press the Wi-Fi button and release it when it flashes. This should disable WLAN.
In case your printer does not begin printing, some print jobs may be remaining in the software. You can delete unnecessary print jobs from the Canon software, which shows printer status and printing progress. You can see the software’s icon on the taskbar.
If your manufacturer’s printer driver is unavailable on the computer or you are using one meant for another printer, it will not let Canon users print. Ensure your printer name is chosen in the dialog box of Print. To make the printer the one chosen by default, click on Set as Default Printer option.
Ensure the printer port is correctly configured on Windows 7 computer. For that, follow the steps mentioned below.
In case the issue is not resolved, reinstall MP Drivers as said.
Although configuring the following setting on Windows computer may quicken printing, note that turning it on may reduce the quality of print. Yet again, if you are okay to compromise its quality, then configure the setting.
If you need any further assistance with the issues you were facing with the Canon printer, get in touch with our technicians through the toll-free number for a quick solution.
When trying to print a document on a Windows computer, you may come across the printer not responding error. The error message may pop up on the system due to several reasons, comprising faulty printer drivers, hardware configuration and status, and so forth. In any event, it denotes that Windows cannot connect to the printer. You can try the following steps to resolve the unresponsive device. Try each step by logging in to the Administrator account, check if the issue is resolved, and proceed to the next one only if required.
When the error appears on the PC, firstly you should crosscheck the connection. Ensure the printer is connected to the system. Check for loose cable connections, and make sure it sits tightly in the USB socket of the computer. If the connection is wireless, though, check if the router is working. It is also recommended to turn off the system, wireless router, and the printer for a while. Wait for some time before powering them back on. After that, check if restarting the devices related to the print job has resolved the issue.
Windows has an inbuilt printer troubleshooter. You can use that tool to check for printer issues. If you come across printer not responding error, follow the below steps to troubleshoot that.
The print spooler is software that manages print jobs on a Windows system. Something may have gone wrong in the print spooler, so as to make printer unresponsive. You can solve issues such as this by restarting the spooler. For that, follow the steps mentioned below.
In order for the printer to function normally, it has to be configured to the right printer port. To crosscheck and change the printer’s port, follow the steps mentioned below.
If the printer driver is outdated, you might come across printer problems on Windows, including the not responding error. To troubleshoot that, you have to update the printer driver in case it is not up to date, or reinstall the driver in case it is problematic. You can download the update of the driver from the official website of the printer manufacturer. Just make sure you get the right printer driver for your Windows version and system configurations. Try taking a test printout after that to see if the issue is fixed.
In case all the troubleshooting steps mentioned above fail to resolve the printer not responding error, contact our tech support professionals via the helpline for further assistance.
This how-to guide is for faded or streaked printouts, black or colored ink not printing, printouts with fuzzy or blurred text, ink smears or streaks, or other issues while printing on an HP printer that belongs to DeskJet 1510 or 2540 all in one or standalone models. If you find that quality of a document or photo printout is not up to the mark in your HP printer, try the following steps to troubleshoot the issue.
The printer manufacturer recommends using genuine ink cartridges or toner supplies for best quality outputs. That cannot be guaranteed in case you are using a third party’s remanufactured or refilled cartridges. However, if you are using HP’s cartridge, continue to the next step to troubleshoot printer issues.
Sometimes, issues related to print quality can be fixed by keeping an HP printer inactive for ideally half an hour. Prior to printing again, allow your printer some rest. If the issue persists despite that, move on to the next step.
Follow these pointers to ensure that the paper is appropriate for printing. In case it is inappropriate, reload new paper into your printer’s paper tray.
Many printing papers have non-printing and printing sides, such as photo papers and other special media. Typically, smoothest side of the two is the print side and the non-print side has paper manufacturer’s logo.
Load clean and wrinkle free papers into your HP printer.
To get the best results, you have to use the plain paper or photo paper recommended by the printer manufacturer.
It is recommended to store the paper package on an even surface and away from moisture. Load ten to twenty sheets of photo-quality paper into the paper tray only prior to printing, and store the other sheets inside a resalable or airtight plastic bag.
This will help you determine if HP printer not printing the proper way due to paper-related issues. Note that damaged, unsupported, or inappropriate paper can also leave streaks in a printout.
Ensure that print settings are configured correctly in the Windows computer. For that, follow the steps mentioned below.
Generally, a printer displays a warning in case it is running out of ink. That can be an indication that cartridge needs replacement. Although in case you have a new cartridge and come across a “low ink” warning, it may be a cartridge malfunction. There are ways to bypass an unwanted “low ink” warning, which is one of the common printer issues, but it may also be true.
You should do this for best possible print quality.
Do this only if the printout has track marks or smeared text. For that, you will get instructions on the manufacturer website or in the user manual. In case the test print comes out clean, proceed to the subsequent step to troubleshoot HP printer problems.
The quality of printouts may be affected if ink cartridges are clogged, so you would have to clean those many times in order to restore the quality. You can clean ink cartridges using the option for that in the printer software. After that, take a test printout. In case it has acceptable quality, you are good to go. In case not, follow on-screen prompts to run the second level clean after half an hour. In case the print head is poorly clogged, then it may necessitate another automated cleaning.
If the print quality issue is due to the cartridge itself, then you would have to replace it or get company warranty service. If you come across HP printer problems, get in touch with our service professionals via our helpline to service the device or software.
Wireless printers are a boon from modern technology, especially in large offices where the printers are placed too far away to get up and walk to each time you want to print something. However, printers are electronics, and like all others, they can malfunction due to some technical issue or other.
Sometimes, no amount of adherence to the user manual’s instructions can spare you the frustration of not being able to print an important document. Following are some wireless printer troubleshooting tips you can use when you find your wireless printer offline.
This is the fancy name for switching something off and back on when it starts acting up. It has been known to fix many a malfunctioning wireless printer, and definitely resolves the smaller problems such as short circuits, memory leaks, and overheating. Power cycling also lets the printer set up a new connection with the PC or device.
If your router settings were not correct, the printer would not be able to connect to the PC. Check if that is the case by firing up the browser and typing in the IP address of your router. If you cannot find this, check the documentation that came with the product. As long as you never changed it yourself, the original username and password should still be in use. Try admin and password respectively, and see if that works. If not, reset the router by pressing the Reset button somewhere on the modem.
After getting access to the router’s settings, find the section titled Security, and if you cannot, check for Wireless. Bring the settings back to default so that the printer is able to connect more easily.
These are just some of the things you can do to fix your wireless printer when it fails to connect, although in all fairness, it often takes a certified printer expert to deliver results, and we have a whole team of them. Call us on (844) 203-9964 to get rid of your problem once and for all.
It is pretty simple setting up a printer on a Mac. What most people have an issue with is the machine malfunctioning for no apparent reason. Whenever the printer is not responding Mac users tend to call for technical assistance, which is always a good idea, especially when they are not well versed in tackling the issue themselves.
To normally install a Canon i960 printer, you only need to connect it to the Mac, turn it on, and allow the computer to automatically install the new peripheral. The automatic method works almost every time, but there is the chance that it will not, in which case you get stuck having to install the printer manually. Assuming you do not require canon printer repair, following are the steps (in three sets) you need to follow to manually install a Canon i960 printer on a Mac. These should work for Yosemite and older versions of OS X.
After performing all the steps mentioned above, if the printer is not responding Mac users should call for technical assistance. You can call us for that as well as other printer-related problems at 844-203-1881.
Computer printers are one of the necessary and handy electronic devices out there. Most businesses heavily rely on this electronic gadget to meet their work needs. This is because computer printers allow businesses to easily print documents to a usable format. HP is one of the leading manufacturers of computer printers and millions of users from all over the world use HP printers.
Most of the HP printers offer reliable and satisfactory performance and they help customers to print tons of documents every day. However, just like any other electronic device, HP printers also encounter issues from time to time. HP printer not printing anything issue is one of the frustrating HP printer problems that affect of thousands of users.
It is true that issues like HP printer not printing anything can be annoying when you are at something urgent, but they can be easily resolved through simple troubleshooting steps. Unfortunately, several computer users do not know how to perform these HP printer troubleshooting steps. In such a situation, it is best to contact our printer support technicians, and we will help you through the process.
Below are some of the common HP printer issues that you may experience with your HP printer. As said, these can be resolved easily if you followed the steps mentioned here to the point. Yet again, it is always better to rely on printer tech support experts, if you do not know what you are dealing with.
One of the most common issues with HP printers is paper jams. Paper jam is a term that is used to describe a situation when printing materials (it may or may not be paper literally) get lodged or stuck into a computer printer. Users who experience this printer error will not be able to eject or remove the printing material. This means that the entire printing operations of your business will come to a halt if you encounter paper jams.
If you fail to regularly clean and maintain your printer or if you unintentionally use a wrong type of paper, then you may experience this HP printer issue. However, using the correct paper type and properly cleaning your printer at regular intervals will help you to stay away from this annoying HP printer error.
Some HP printer models are a little bit more susceptible to paper jams. For instance, HP printers that vertically hold the paper and pull it down through the device will certainly encounter paper jam issues occasionally. These models are not suitable for heavy use. So, if you are using such a printer in your office for heavy printing tasks, consider replacing them with newer HP printer models.
Ghosting is often regarded as one of the most annoying HP printer issues, which puts the printing operations of an office to a halt. Ghosting is actually a condition in which images get printed without any issue but the frustrating part is that low-quality image or text from the main document may also appear in the final output. These issues are usually predominant in the case of LaserJet printers.
Usually, ghosting issues in computer printers happen when there is an issue with the power port, which is providing power to the device. So, users who experience this issue should initially plug in the printer to a different power source. You also need to reboot the computer as well as the connected devices to see if that works.
Another important thing users should note is that the consumable parts in your printer such as the imaging kit and drum can be used for printing a certain amount of pages. If you have already exceeded the number of pages, then you might need to replace all those consumable parts in order to solve the ghosting issue.
A recent survey revealed that many computer users are not bothered to update the apps and other programs in their PCs to the latest version. Shockingly, most of the computer printer issues that you are experiencing might be due to the use of an obsolete printer driver. This means that updating the printer driver of your computer to the latest available version might help you to fix at least a few of the HP printer problems.
Note that if you have recently updated the operating system of your computer to Windows 10, then you might not be able to print documents either. This is because the printer driver, that you used in the older versions of Windows are not supported by the new operating system. You need to install the latest printer driver updates available to fix the issue.
If you are not able to find the latest version of the driver or continue to experience printer driver issues even after updating the driver, you should get in touch with our printer support professionals for assistance. The problem might be due to an incompatible software or a malware issue, in which case, it is better to leave the troubleshooting part to the experts.
Most of the businesses in the country heavily rely on computer printers to meet their daily work target and monthly business goals. Today, any business that is trying to survive without a printer and a computer is often considered old-fashioned, by both customers and competitors. So, it is best to use these two devices, as it will help you to increase the productivity of your employees.
Unfortunately, several small-scale businesses often fail to realize the need to use modern printers and they continue to rely on old printers. One of the major issues with old-age computer printers is that they are too slow. In fact, modern printers can offer 100 sheets per minute speed, which means that you will be able to print tons of documents in just a few hours. So, it is best to invest in a most modern computer printer that comes with new handy features and options.
In addition to that, most businesses that are using old computer printers will face numerous printer issues at regular intervals. If that is the case, you might have to seek the help of expert Canon printer repair technicians to fix the issue. Fortunately, you will be easily able to avoid such hassles by switching to a new computer printer.
Several computer printer users who updated the operating system of their device to Windows 10 complained that their printer is always printing two copies whenever they run a print job. Computer printer errors such as printer not responding error and multiple copies are very common, and they can be easily fixed through a few simple troubleshooting steps.
If you are new to the world of printer troubleshooting, reach out to a Canon printer repair technician for help. Computer users who have a rough idea on how to fix printer printing multiple copies error and printer not responding error should try the following troubleshooting steps.
You will now need to run a test print job to see whether the printer is printing two copies error is fixed. If not, proceed to the next troubleshooting step.
If this also fails to resolve your printer problems, move on to the next troubleshooting method.
If you have already tried all of the above-mentioned troubleshooting steps but still failed to fix the printer is printing two copies error, then you should get in touch with our expert Canon printer repair technicians. They will remotely access your PC and fix all the frustrating printer problems in a matter of few minutes. In addition to that, they will also perform the necessary steps to avoid the occurrence of such printer errors in the future.