If you rely a lot on your computer and peripherals for day-to-day operations at the office, you know the kind of frustration that sets in when even one of these fails to operate as it should. A printer can become inoperable from a number of causes. Since several factors are involved in the working of a Mac and printer, you may need to resolve many separate aspects just to get to the underlying cause.
In cases where many peripherals and cables are plugged into the computer, your printer’s cable may not be secured tightly, or may have gotten disconnected. This is obviously the first place to check. To fix the connection problem, unplug the cables between your computer and printer, and then plug them back properly. Every Mac model has multiple USB ports; if your printer is still not working despite reconnecting the cables, then try using a different port. Sometimes, USB cables stop working right after being used for a long while.
If you have updated to Mac OS X Lion, which does not support AppleTalk anymore, these troubleshooting steps do not apply to you.
If the issue still persists, get in touch with our printer support professionals on our toll-free contact number for speedy and efficient resolution.
You might come across certain issues with your printer while working on a Word document, such as an error message saying, “Printer Not Responding”. Usually, such an issue happens due to an error in a specific template or a particular document. Worry not, there are many ways to fix such common printer problems; below are a few troubleshooting steps you can try.
Do this as a basic test. If you are unable to print a certain page on Word, you can try to print another page. This will confirm whether the issue is pertaining to a single document or template in MS Word, or whether your printer has run into a technical problem.
For that, open the Word processing software and click the Office Button on the top left corner. Choose New in the resulting menu to open the New Document pop up box. Now select Blank Document in the window and click Create.
Enter some random text in the file to print, and use the Ctrl + S shortcut key combination to save the file on your computer. After you have saved the file, click on the Office Button again, and select Print from the dropdown menu. Alternatively, you can use the Ctrl + P shortcut keys to open the Print command box.
Select the name of the printer in the pop up window and click OK to print the document. If the test print is successful, it means that the MS Word template you used earlier was faulty. So you will have to create a new custom template in order to fix the printing problems. However, you can also try renaming the existing template to see if resolves the printer not responding error.
Once you are finished with these steps, create a new document following the previously mentioned steps, and take a test print again. You should be able to take the printouts successfully now. However, note that you may not be able to print the documents made using other templates. So you also need to create a new template and set that as default.
The above steps would have helped you to fix your printing issues with MS Word. However, these are applicable only if there was an error with the document file or the template. If the printer not responding problem persists, it may be due to some other error, in which case, it will be better to get in touch with our technical support team for further assistance.
Sometimes, the printer won t print error can be due to the print spooler problems, whereas at times, an outdated printer driver can also lead to the issue. So it would be always better to call our printer tech support team to diagnose and fix the problem promptly.
The secure print is a capability, which lets you send documents to a printer, and they will be printed only when you enter a four-digit PIN number or Password into the printer. Additional functionality is obtained by adding an optional Hard Disk Drive or a Compact Flash memory to a printer.
The PIN can be specified when you submit a print job or document from your computer.
Documents or print jobs remain in the memory of your printer until any of the following things occur:
Before using the secure print option with your printer’s memory, you have to format it.
Print jobs remain the memory of the device until either any of the below things occur:
Before using the secure printing option with an optional Compact Flash memory or an HDD, you have to format either.
Firstly, send your document to your printer. For that, you can use the following steps.
As the printer uses a mechanism, it will be more secure to take printouts this way. If you need further assistance with anything related to printing, get in touch with our printer support professionals through the toll-free number.
Google’s Cloud Print is a smart tool to get your job done quickly. However, it is not devoid of its fair share of problems. If you are having any trouble printing with the service, then try the troubleshooting steps mentioned below.
When you update the driver and firmware of your printer, it gets the latest improvements and features from the device’s manufacturer. Go to its website to check for any available printer updates, and install its latest driver or firmware. If your printer won’t print documents even after the update, then ensure that you have configured your printer with the Cloud Print. For that, first you will need a printer device that connects to your Wi-Fi network, and a PC with Google Chrome.
Also, make it a point to share the printer. For that, sign into Google Chrome using the same Google Account with which you configured, visit the Printers section in the Cloud Print using Google Chrome, click on your printer, and select Share. In the dialog box that pops up, type the Google Account or Google Group you need to share with. Click on Share.
You should also update Google Chrome to the latest available version. Moreover, check the list of printers in the Cloud Print section, and remove any duplicate entries. If your printer won’t print a document still, then try removing it from the said list, and configuring it again. For that, visit the Printers section as mentioned above, select your device, and click on Delete.
If you do not see the printer listed in the Cloud Print section, then refresh the Chrome tab or web page by clicking on the Reload button. In case you still do not see them, then try any of the following steps.
If you are using the printer at school or work, then try seeking the help of your administrator. An administrator should try the following steps, too.
In case you visit the Cloud Print web page, click on Print and select Upload file to print, and it is shown blank, an extension installed in Google Chrome might be causing the issue. So try disabling the extensions one by one to check in case one of them is the underlying reason behind the error. Try turning off a distinct browser extension each time, and retry printing.
If your school or workspace printer is offline, try seeking the help of your admin. If you are one of them, then try the following steps to fix the printer offline issue.
For the Cloud Print to work in your network, ensure you:
Your router might comprise a firewall or be using IP filtering, which can potentially block print jobs. To change the firewall, you need to:
If you still come across the Cloud Print not working issue, then get in touch with our printer service professionals through the toll-free number for an advanced solution.
In Windows 10, you can share a printer with several computers on the network. For that, you have to configure sharing settings for your printer, connect the device to the main PC with a USB cable or wirelessly, and turn it on. The system should be powered on and connected to both the network and printer.
Note that when sharing it, you need to ensure that the settings are configured in the main PC and other systems too. Moreover, make certain that you know the main PC’s name. For more information, see the steps to “Configure sharing settings” and “Find the name of the computer” sections at the end of this post.
There are a couple of methods to do this, as mentioned below. Also note that in case you need, you can edit the printer’s Share name. It is used when connecting to it from a different PC.
The settings that you use to share printer is often enabled by default. In case not, follow the steps mentioned below to turn on the settings.
You will need the main PC’s name to connect a different computer to the printer installed in the former.
If you need assistance with any Windows 10 printing issues or configuration, get in touch with our printer support professionals through the toll-free number for a quick solution.
The printer will not print is a common issue that can occur due to many distinct reasons such as out of date or missing drivers, bad configurations in the Windows OS, faulty connections, etc. Besides, even a paper jam or no ink can cause HP printer not printing errors. Below are some solutions to fix HP printer problems.
First, you have to check the obvious thing that might have led to the issue.
If you have to service the printer, you may have to get in touch with the company.
Print jobs send to an HP printer can be stuck in Windows’s print queue. In case the print job in question is stuck, it can stop other printing from happening normally on the printer. If so, clearing print jobs in the queue might help newer print request to go through fine.
Now, retry printing on the said printer to see in case that was the problem. In case that did not work, proceed to the subsequent steps.
Typically, when you send print requests, the OS will send them to the default printer. If it is connected but no document is printing, it could be that the device is not configured to default. To check that, follow the steps mentioned below.
Then, retry printing to check if that has resolved HP printer problems.
There are a few troubleshooting steps you can try to ensure you can print to the device, in case it stopped working. Firstly, check cables from the power socket to the printer’s power connector. Secondly, verify the cabling from the device to the computer. Moreover, see to it that the USB cable is sitting firmly on either end.
In case a network cable is running to the printer for network printing, ensure the Ethernet cable is very tight. In addition, check the user manual to see in case there should be blinking lights to signify a network connection.
Are lights at your printer’s front turned on? In case they are not and the device does not look to be turned on, attempt unplugging it and then plugging back in. Then, ensure to press its power button. In case the lights still do not come on, attempt a different power plug just in case the socket is not working.
In case nothing works to fix the issue and the printer will not turn on, you may want to take the device to the company service center.
In case all the aforementioned troubleshooting steps fail to resolve the issue, then update your printer’s driver to see if that fixes it. There are many ways to update the driver. One way is through the Windows Update. If you cannot find it that way, download it manually from the printer manufacturer website and install it.
If you are still having HP printer problems despite trying all these steps, get in touch with our printer support professionals through the toll-free contact number for technical assistance.
There are instances where users are unable to install the right printer driver in Windows PC. An error message appears when the operating system is not successful in installing the necessary drivers. Below are some ways to troubleshoot the issue.
Run the printer troubleshooter in Windows, and check in case it detects any issues and resolves them.
Try stopping the print spooler from the list of Windows services, deleting temporary internet files, and restarting the spooler service. It could be that drivers are unable to function correctly owing to any discrepancy, and restarting the spooler might resolve it.
Permission might be required to access the PRINTERS folder. If prompted by the OS, then select Continue.
For your information, restarting the spooler service or reinstalling the drivers might resolve printer keeps going offline issue, depending on what caused it.
You can update the driver of your printer manually, or let Windows Update do the task. If your printer driver is unavailable through the Windows Update option, then you have to try downloading it from your printer manufacturer website, and install it.
In case you are not able to update the drivers manually, you can try using the OS update to search for distinct drivers available on the internet, and update it automatically. This might fix the issue, as important Windows updates roll out aimed at the bug fixes in the OS.
In case the aforementioned methods do not work, then try uninstalling the problem printer, and update it.
Note that in case your computer does not detect the network printer, try resetting the router, and reconnect your PC and printer. As a precaution, you should restart the router occasionally in order to avoid issues such as these. If you still come across any driver related issues, including printer keeps going offline, get in touch with our printer service professionals through the toll-free number for a solution.
HP ePrint allows users to print from a location with access to the internet. A print job is sent via email using their HP printer email address. In case it does not print, check the internet connection for the device and printing requirements.
To receive an ePrint job, the printer should be turned on and connected to the web.
Confirm the ePrint job is configured correctly and the email attachment file type is supported.
Fix common HP printer problems that prevent the device from connecting to the local network.
If you still come across any issues, get in touch with our printer support professionals for HP wireless printer troubleshooting.
The Print Preview allows you to see what a to-be-printed web page or a document will look like. However, when you attempt to print or view a web page print preview, the page opened via Internet Explorer may not preview or print properly and you may get the browser script error.
The issue can happen due to one or a combination of the below scenarios.
To troubleshoot the issue, follow the steps mentioned below in the exact order. In case one method does not resolve the issue, move to the next printer troubleshooting step.
In some cases, a printer driver’s update may not be available via the Windows Update. Therefore, you may have to visit the printer manufacturer’s site and download the right driver for your specific printer model and install it. Updating or reinstalling the problem driver can fix the issue. Note that driver issues can cause printer not responding problems too.
To check that you are signed in as a Windows administrator, simply follow the below steps.
Note that you should use an account with administrator permission in order to change its type from Standard to that.
To open the IE browser with Administrator permission, follow the steps mentioned below.
If you still come across printer not responding or the software not responding to your print query, then get in touch with our service professionals through the toll-free number for a solution.
Windows 10 has a Settings window to configure printers, although you can also use the previous Control Panel interface or tools for that. That will help you to install and configure printers, manage print jobs, and help with troubleshooting.
For that, navigate to Settings > Devices and select Printers and Scanners. Click on the button Add a printer or scanner to search for printers attached to your computer or available on the network.
You should be able to see the name of your printer pop up here. In case the OS does not find it automatically, click The printer that I want isn’t listed. This reveals the previous Add Printer dialog box, which lets users scan for an old type of printer, connect to a network printer, and add the device with custom settings.
You can use the previous interface at Control Panel > Hardware and Sound > Devices and Printers. Click on the button Add a Printer to get started.
No matter how you proceed to install a printer, the OS will perhaps download the required driver in the background. In case that does not work, manually download and install the driver of your printer model from its manufacturer website. Updating the driver can even resolve the printer not responding error.
To change it, navigate to Settings > Devices > Printers and Scanners. In the interface of Settings, click on the printer, and select Manage. Then, click on Printing Preferences in the window of Settings. Here, you will see an array of options to control prints, and settings that you will see depend on what your printer actually supports.
For instance, if yours is a color printer, you will see the options to choose between black & white and color. Besides, you might see options to select the tray from which your printer grabs paper for the task, select the orientation, and change printout quality settings.
To configure a printer device, right-click on the printer icon, and select Printer Properties, instead of Printing Preferences. The properties window’s General tab provides info about features of your printer and drivers it is using. You can change the name of your printer or key in location details and comment in the respective fields.
For instance, you might need to enter “First Floor Office” or something likewise so users can see the location of a shared network printer. You can take a test printout by clicking on the button Print Test Page.
In the Advanced tab, you will see an option or setting that lets you select when the device is available. For instance, if you need to use the printer only during office hours, you could configure the Available from and To timings. People will not be able to print to it outside the configured timings. This is particularly useful in case you have set the printer as a network printer and do not want others print to the device outside your working hours.
Windows 10 automatically manages which printer is your default one. The Operating System configures the previous device to which you printed as it. In other words, you can print to a device and the OS makes it the default one. You can change this and manage Windows 10 printing issues and/or avoid printing to another device.
When you send a print job to a computer, it is enqueued or stored in the operating system before it is sent to the target printer. Sometimes, you may want to pause the print queue to cease printing temporarily, get rid of print jobs from it to cancel printing the respective documents, or even check whether everything is printed. You can do these all from the window of print queue.
To open it, navigate through to Printers and Scanners as mentioned above and click on the printer device for which you need to see the queue, and click on Open Print Queue. In the old Control Panel interface, you can also right-click on the printer icon and select See What’s Printing.
You can right-click on a print job and select Pause, Restart, or Cancel accordingly. Sometimes, print jobs tend to get stuck and you may want to remove them if it is stuck and retry printing after a while. If you want an advanced solution to Windows 10 printing issues or anything related to printing, get in touch with our printer service professionals through the toll-free number.