Category Archive Printer Issues

How to Fix Printer Installation Error 0x00000057

Printer Driver Is Unavailable

Printer Installation Error

Computer printers have made our lives a lot easier. These devices have enabled us to print hundreds or thousands of documents a day without any delays. It is safe to say that millions of employees and employers from all over the globe are heavily dependent on computer printers.

Just like other electronic devices and machines, printers also require regular maintenance and proper care. Apparently, if you fail to take good care of your printer, then you might experience printer driver is unavailable error, wireless printer offline issue, and other common printer errors.

One of the most common errors reported by several computer users who use printers on a daily basis is Error 0x00000057. This is an annoying computer printer error because it prevents users from adding a printer to their PC. Error 0x00000057 usually happens due to the presence of corrupt drivers but many other reasons may also trigger this error. Below are a few simple troubleshooting steps that might help you to resolve the Error 0x00000057.

  • Press on the Windows key on your keyboard and then select Control Panel from the list of options.
  • Go to the Devices and Printers section in the Control Panel window, and scroll down until you see the Add a Printer

Devices And Printers

Add Printer

  • Choose Create a new Port and then select Local Port in the Type of port
  • You will now have to enter the Network Path to the computer printer, \\ComputerName\SharedPrinterName.

Create A New Port

  • Select the printer from the list of options and then click on Replace the driver that is currently installed option.

A dialog box will now appear, which will ask you whether you wish to share the computer printer or not. If you wish to do so, then you will need to assign a name to the device. You can either choose the suggested name or given any name as you please.

If you are still experiencing Error 0x00000057 and if you are unable to add printers to your computer, it is best to seek the help of expert printer support technicians. These experts have dealt with a number of common printer issues including printer driver is unavailable and wireless printer offline errors, which means that they will be easily able to resolve the issue.

How to Troubleshoot Printer Ghost Jams and Loaded Queue Issues

Windows 10 Printer Problems

Loaded Queue Issues

It can be quite frustrating when the printer does not work finely when you need it the most. Printer issues are never limited to one single problem, it can be due to many different software or hardware problems, and troubleshooting the issues and resolving them usually needs expert help. Given below are some tips to troubleshoot some common Windows 10 printer problems that you may come across.

Ghost Jams

Due to some mechanical problems, your printer may say that there is a paper jam when there is not actually any. However, real paper jams may leave behind residues that interfere with the printer operation even long after the paper jam is fixed. For instance, small amounts of shredded paper junk stuck between the gears that move the duplexer can leave your printer to think there is something stuck in the duplexer, not the gear. This is technically termed as a “ghost jam”.

Steps to Solve the Ghost Jam Issue

  • Remove the duplexer and grip any of the four rollers; if the roller is not moving freely, connect two of the brass contact points using a paper clip. By doing this, the printer will think the duplexer is still installed.
  • Click OK on the control panel, and have a look at the white plastic gears on the left side. If they skip, freeze, or jam, there might be paper shards that you should clear from the gears.
  • Rotate the furthest rubber roller and check for shards of paper in the gear teeth. Once the gears and rollers spin freely, the ghost jam is cleared.

Now, you can remove the paper clip and reassemble the printer parts. If you still get the paper jam notice, unplug your printer to reset the sensors.

Loaded Queue

Yet another one of those common Windows 10 printer problems is the loaded queue error. When a print job is done, the queue is meant to clear itself automatically. However, this may not be the case at times; the queue could get all blocked up, making your driver to slowly stop. Given below is a quick guide to solve loaded queue printer problems in Windows.

Steps to Solve the Loaded Queue Issue

  • Turn off your printer and unplug it from the power source.
  • Search services in your Windows 10 desktop and open Windows Services.
  • Right-click on Print Spooler and select STOP to halt any stuck print in the queue.

Print Spooler

  • Now, open Windows Explorer, and go to C:\Windows\System32. Double click on Spool and open PRINTERS.


  • Delete all the existing files from the queue and shut down your computer.

Turn on your printer and then turn on your computer. Now try to print your document. If the error persists, get in touch with a professional printer service provider for help.

How to Troubleshoot the Epson Printer Shown as Offline in Windows

Epson Printer Support

Printer Offline Issue

No one would want an Epson printer’s status to show as offline on a Windows PC, much like any other brand of printers, to ensure productive printing needs. This may happen mostly due to wrong printer configurations in Windows or due to bugs in the bundled in Epson printer software. Regardless, follow the below steps to troubleshoot the printer issue and turn back its status in Windows to online.

Turn Off Use Printer Offline in Windows

  • Press and hold down Windows and R keys simultaneously on the keyboard to launch the Run dialog box.
  • Key in Control Panel in that and press Enter
  • Click on Devices and Printers in Control Panel.
  • In the new window, right-click on Epson printer and click on See what is printing.
  • Click on Printer from the toolbar and make sure Use Printer Offline option does not have a tick mark next to it. If it has a selection, click on that to disable it.
  • Click on Printer option again and click on the option to configure it as the default printer.
  • Close this window and see to it if the status has changed back to how it should be.

Use Printer Offline

Download the Driver from Epson Printer Support Site

The above step will bring the printer back online, but not if it is a corrupt printer driver that caused its status to show as offline in Windows. To troubleshoot that, download the latest update of the driver software from the Epson printer support website. Once you download the driver from the website, follow the below steps to add it again on Windows.

Reinstall the Epson Printer in Windows

  • Launch Run by pressing and holding down Windows and R
  • Key in msc in Run and press Enter.
  • Right-click on the Printers button from Device Manager window, right-click on the Epson printer and click on Uninstall from the popup menu.
  • Then, open Devices and Printers by navigating to it the same way as mentioned and click on Add a Printer.
  • In the next dialog box, click Add a network, wireless or Bluetooth printer.
  • Depending on the Epson printer type, add the driver software in Windows.
  • Restart the PC after that and see to it if you can use the printer going forward.

Reinstall The Epson Printer

If you find any confusion in the aforementioned steps, or for any other printer troubleshooting queries, get in touch with Epson printer support professionals.

How to Fix Canon Printer Not Responding Error

Canon Printer Repair

Fix Printer Issues

A number of computer users who use wireless Canon printer for work-related or personal printing jobs often complain that their printer refuses to respond at certain intervals. If you are experiencing Canon printer not working issues on a regular basis, it is best to seek the help of expert Canon printer repair technicians, as they will be easily able to resolve the issue.

It is crucial to note that printer not responding error is actually a common printer error and a number of reasons can trigger this issue. For instance, the use of an outdated printer driver might prevent your printer from performing flawlessly. Likewise, if your printer is not connected to a network, then also this issue may arise. Below are a few simple yet effective troubleshooting steps that will help you to solve Canon printer not responding error with utmost ease.

Steps to Follow

In most cases, the major culprit behind printer not responding error is lack of communication between your PC and printer. If that is the issue, then below are a few steps that might help you to resolve the issue.

  • Press on the Setup button on your wireless Canon printer, go to Wireless LAN setup, and click on OK.
  • You will now need to choose Easy Setup and confirm your choice by clicking on OK.
  • Choose Access Point and then type in Wi-Fi password before you click OK.
  • Find the setup disk and then insert it into your PC. You will now have to run the setup program in order to install the Canon printer to your device.

Troubleshooting Tips

  • Select Easy Install and then click on Install. You will now be able to find a Printer on Network on the newly loaded page. If yes, click on the option before proceeding to the next troubleshooting step.
  • Start the printer installation process by clicking on Next and then wait for a couple of minutes for the process to get completed.

Once the installation process is completed, run a test print job to see if the Canon printer not responding error is resolved. If not, you will need to try other printer troubleshooting steps to solve the issue, and it will be better to seek the help of experienced Canon printer repair technicians for that.

How to Troubleshoot Epson Print Spooler Error in Windows PC

Epson Printer Support

Print Spooler Error

One of the common printer problems in Windows, the print spooler error affects the productivity of most of the branded printers, and Epson range of inkjet printers is not exempt to that. Spooler is a Windows software program, which stores print jobs temporarily in the hard drive of the computer and spools those to-be-printed files to the printer as and when it is ready to take printouts.

However, at times, the spooler service runs into errors and affects the productivity of the printer. In such situations, manually restarting the spooler service in Windows PC tends to fix the issue. You can do this in any of the printers, including one from Epson.

Steps to Troubleshoot Print Spooler Error for Epson Printers

  • Start the Windows PC. Ensure to log in as an administrator, while you starting the system. Only if you do that, you can access spooler service.
  • Once you log in to Windows, navigate to Start button on desktop and enter Control Panel on the search box.
  • Click open Control Panel from the search results, and navigate to Administrative Tools. Double-click the shortcut titled Services. This will launch a new window, which contains a list of all available local system services in Windows.

  • Scroll down to spot Printer Spooler service from the list and open it.
  • Click on the link titled Start the Service to the upper left side of the window to manually start the Epson print spooler Yet again, if you see that print spooler is running, you will have to click the link titled Restart the Service. Now, see to it whether the print spooler error in Windows PC is resolved or not.

Apart from these steps, always ensure that you have configured the Epson printer and install up-to-date driver of the device. For that, go to Epson printer support website and look for drivers going by your model name only. Note that if you choose the wrong model, the spooler error will linger on.

The print spooler not running error is a temporary issue in Windows, which you can clear with these steps in most of the cases, but if Epson printer support or backup is required, feel free to contact the tech professionals.

Ways to Troubleshoot Common Errors on a Canon MP Series Printer

Canon Printer Repair

Reset Canon Printer

Canon is a household brand when it comes to scanners and printers, and devices that support both functions. Both home users and office goers rely on Canon multifunction printers to meet their daily document needs, whether that is digital scanning or printing. A Canon printer that is well maintained would provide years of service without having to rely on Canon printer repair. However, on occasions, users may come across an error that disables the functions of a Canon MP Series printer.

Canon Pixma is one such multifunction printer that runs into frequent errors. Worry not, there are two ways to troubleshoot common issues in the Canon printer, including restarting the printer manually and doing the same via the computer system.

Steps to Reset the Canon Printer

Turn on Canon Pixma or any MP Series printer, press & hold its Reset button, and simultaneously do the same for the Color Start button. After that, wait for five seconds and release the latter button, and then release the former. Wait until the Canon printer begins to configure. This would take about 20 seconds.

After that, the display of the printer would show 1. If you see that number, press & hold the Tool button, which will show a pop up with A on the printer display. While pressing the Tool button, simultaneously press and hold Reset. Wait until there are no flashing lights shown on the Canon printer, and release the Tool button followed by the Reset button.

Steps to Hard Reset the Canon Printer

Printer Problems In Windows

Common Printer Issues

Shut down your Windows PC, and turn off the Canon printer by a pressing its power button. After that, unplug the power cord at the printer’s back and remove the USB cable or parallel cable that connects the printer to the system. Remove interface cable from both the devices. After that, plug in the parallel or USB cable to the printer. Ensure there are no loose connections to avoid printer going offline in future. Also, connect the other end of cable interface to the computer.

Now turn on the Canon printer and the PC only after the printer powers up. After that, click Start on desktop and navigate to Control Panel > Printers and Faxes. In that list, double-click on the Canon icon and click the Printer menu. Choose Properties from that menu and click Print Test Page to see if everything is back in order.

Quick Fix for Common Printer Issues

HP Printer Not Printing

Bad Looking Printouts

Almost everyone has a printer in his or her home and there are no more struggles for having to go out to stores for printing a document. However, the real problem comes when the printer does not work properly and you wish you knew how to solve the problem. Usual printer problems can be related either to the hardware or to the software, and there are a few things you can try to fix the issues. Given below are a few quick fixes that you could try in order to solve some of the common printer issues.

Printer Takes a Long Time to Print

Depending on what kind of print you need, there are different solutions to tackle the problem of printer taking a long time to print a document. If you do not need normal quality prints, using standard mode will be enough, but if it is for presentation, you will need high quality mode.

To fix the issues, you can switch from two-sided to one-sided mode, as the latter takes considerably less time to print. Note that the device drivers can also be a factor determining the speed; so update the drivers as necessary. If your printing purpose needs high quality and resolution, high-end lasers and some inkjet printers would be a good deal.

Paper Jams

How To Fix A Printer That Won't Print

Common Printer Issues

Yet another terrible situation is when paper jams. If it is a misaligned paper that caused the jam, then remove the tray to see if the paper is positioned correctly and reset the tray. Moreover, open the panel and carefully remove the jammed paper or small bits of it and secure the panel back.

You should always make sure that the type of paper you are using to print is supported by your printer. Besides, it is advisable to store the papers in a dry area, as moisture content in it can make the printing difficult.

Bad Looking Printouts

It is such a frustrating thing when your printer is working fine but the quality of picture it prints is too low. To troubleshoot the issue, try checking the paper as well as the media selected, and make sure that they are correct. Additionally, see if the paper loaded in tray matches the type selected in the driver, and fix it as required.

Besides that, check out the toner cartridges, imaging units, and fuser for damages. If you have got smudge marks on your print, you can print several blank sheets of paper to make the blotch fade away.

How to Fix Common Wireless Printer Issues

Epson Printer Support

Disable Antivirus Programs

In today’s digitally competitive world, doing business while you are on the go with your tablet and smartphone is necessary. This is why computer users have started to use wireless printers instead of normal ones. Most wireless printers allow users to print out documents, PDFs, images, and more without establishing a physical connection by using cables.

One of the best things about Wi-Fi printers is that they allow multiple numbers of users to access the same printer. This means that you will not have to buy a dedicated computer printer for each and every computer station in your office. This will help you to save hundreds of your money and it will also save the time of your employees.

However, just like any other electronic device, wireless computer printers also experience a few issues. In some cases, these devices will refuse to start printing documents, while in other cases, the output print job might be of low quality. Fortunately, we have listed a few simple troubleshooting steps below, which will help you to resolve all these common wireless printer issues with ease.

Restart Everything

If the wireless printer in your office or home is not functioning flawlessly, then the first and most important thing you should do is to restart everything. You will need to turn off your computer, wireless printer, and the router, and then switch them on after a couple of minutes. It might come as a surprise to you that simply restarting the devices has enabled a number of users to fix a few common printer issues.

Wireless Connectivity

Printer Problems In Windows

Common Wireless Printer Issues

If restarting the devices does not help you to fix the issue, then the next thing you should do is to check your wireless connectivity. The main culprit behind most of the common wireless printer is wireless connectivity. Therefore, you will need to check whether wireless internet is available or not. If not, reconnect the network and run a test print job to check whether the issue is fixed or not.

Disable Antivirus Programs

Some computer users often fail to realize the fact that the presence of a firewall or antivirus program might be the root cause of common printer problems that they are experiencing. So, if you have recently installed any such programs, then it is best to disable them and see if the error is fixed. If not, it is best to get in touch with an Epson printer support technician for help.

5 Things you Can Do to Extend your Printer’s Life

Epson Printer Support

Closing Manual Feed Tray

Many things determine the life of your printer, from the make and model of the thing, to how well and often it is used. However, the duration your printer will work properly is not set in stone – you can avoid common problems and the need for Epson printer support by taking care of a few things.

Cleaning the Inside of the Printer

Among the many ways you can do well by your printer, is the act of keeping its interior clean. See if there is too much paper dust or debris when the printer is opened, and wipe it away gently. This should not take more than five minutes in all and you only need do it every month or so. If the printer does a lot of work, then check two to three times every month.

Closing the Manual Feed Tray

Your printer probably has a feed tray, which you need to close when the printer is not in use. Since it sticks out from the printer when open, someone passing by could accidentally knock it over or break it. It may become a hassle if you keep pushing it open and closed, but this is one of those preventative measures you will be glad you took.

Replacing Cartridges That are about to Dry Up

Printer Head

Keeping In Standby Mode

You should not wait for your cartridges to dry up before you replace them. There are several warnings, which will go off if there is not enough toner left, but you can wait awhile. Not too long though, since dry cartridges can cause wear and tear on the printer head.

Taking Care When Replacing Cartridges

There is a good chance you will be carrying out a lot of replacements of the printer cartridge. Be careful when you do this. Make sure you have read and are following any given instructions, such as not touching the cartridge’s bottom. That can affect the print quality, which can be bad for the printer as well.

Keeping the Printer in Standby Mode

It is never good for the printer if you switch it on and off a lot. However, if you will not be using it for some time, the standby mode can be utilized. If instead the printer is kept on, it will generate substantial heat, which can cause the print header to dry up the cartridge. The header gets clogged this way. Standby mode is best if you will not be using the thing for a few days.

Hard Drives in Printers and How to Wipe Them

How To Fix A Printer That Wont Print

Printer Hard Drives

Ever heard of printers having hard drives? Well, they do. What determines this is the type of printer you happen to be asking about. Business-class laser printers, for instance, usually come with a hard drive. Most multifunction printers or MFPs also have this. However, as you go back further to older devices such as inkjet printers, you only get printer memory.

If you already know how to fix a printer that wont print, here is some information on handling the information it stores.

Why Hard Drives Matter

Every time you use the printer to scan a document, take a printout, or even make a copy, a copy of the processed document gets stored on the hard drive, if there is one. This will likely include checks and invoices, documents from HR, customer information, and a lot more.

Working in regulated industries such as medical and legal, you will be required to keep the records safe. This includes PII or personally identifiable information, which should be protected from hackers. That means incorporating any networked printer, scanner or copier in your IT security plan. Additionally, the printer hard drive should always remain inside the building.

How to Delete the Hard Drive

After you have found out that the printer or copier has a hard drive, it is important to ensure that data does not become available to anyone else through it. One problem with reselling copiers and printers is that information may leave the building if it is still on the hard drive, which is unsafe.

Laser Printers

Common Browser Issues

It is possible to wipe the hard drive memory of your printer or MFP device. Most models these days come with detailed instructions on how to do this. If the device you are using is leased or available under contract, you will need to check with the service partner before you do anything of this sort.

  • Take out the hard drive and try digitally rewriting it. Alternatively, if you prefer, physically destroy it by melting, incineration, shredding, or sanding. Taking a baseball bat to it like you see in the movies won’t guarantee the data gets destroyed, so don’t go that way unless you really need to take a swing at something and the chance just came up.
  • There is a wipe or overwrite function in most modern copiers. This works well even when you are actively using the copier or printer.
  • You can reformat the drives.
  • Any cached data will need to be cleared, including emails and workflows, which have been set up on the interface.

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