As technology gets more and more advanced, it gets more complicated and thus, more error-prone. This is also true of wireless printers. These wireless devices work fine for a while, and then when you need an urgent document, it will not print it. If you have come across the issue, here are some steps you can try for wireless printer troubleshooting.
When your router has issues, printers will not work any longer. This is the case even if you can connect your computer to the wireless network. People waste countless hours trying to alter settings on their computer and printer, only to discover that they had to restart their router for everything to work fine again.
So the first step you have to do is shut down your PC and turn off your printer. Then, restart your router by unplugging it and waiting half a minute before plugging it back into the power socket. Then, turn on both the devices. Let everything reconnect and then retry printing.
Another thing you have to do is ensure your printer is connected to the Wi-Fi network. After you own the device for a very long time, you often forget it depends upon the network. You might change your router (mode, SSID, password, etc) and unexpectedly, discover that your printer is not connecting any longer.
It is important to take a print out of the “network configuration page”. Usually, there is a menu option or button which allows you to print the existing network status. So take the printout of the page, and it will show you whether or not your printer is connected to your wireless network. If there is an IP address such as 169.254.x.x, then that means it is not being connected properly to the network. When your wireless printer offline, you will need to either cable connect your printer to the PC and configure it to connect again to the network or manually add your printer back to the wireless network. Some printers will even let you run the software program and connect the device to the network without needing to connect it to the PC through cable. It essentially creates an ad-hoc network between both the devices, thereby not requiring a router.
Did you install any program on your PC such as antivirus or any type of security suite or extra firewall? These are programs used to protect a PC against malware. Oftentimes, programs such as these can also block the connection from a PC to the printer. So try disabling any security or antivirus program and check to see whether that fixes the issue with printer connectivity.
In addition, if you have installed anything else such as virtualization programs, it is best to remove those and retry printing. Uninstall something only if you have recently installed it on your PC and started seeing the issue.
We have sort of mentioned this wireless printer troubleshooting step above, but it is worth repeating here. If you have replaced an old wireless router or altered some settings on it, then you may need to configure the printer again in order for printing to work wirelessly. If you have changed wireless security protocol or password, SSID of your router, or enabled any sort of filtering such as AP Isolation or MAC address filtering, then you will need to change the printer settings to match the wireless router and then reconnect.
Your printer will usually have the same address on the LAN because its lease will not lapse as long as the latter communicates with the server, which relies on DCHP, every two days. However, the IP address of the printer will change sometimes and suddenly, your printing capability will go bye-bye. In this situation, the easiest step to do is to merely change the printer’s IP address on your system.
You will not have this issue when you use the disc, which came with your printer, used to install its driver. Why? Because the software will automatically detect any IP address change and send print jobs to the right address. After installing the driver software, if you manually add a normal TCP/IP printer on Windows PC, then you will need to manually delete that printer and re-add it in order to take printouts.
If the issue still persists, then try downloading the newest install package for the printer from its manufacturer site. If the CD does not have the latest printer drivers, then it is best to download these from the manufacturer site.
Another step you can try to narrow down the causes of the issue is to try printing from multiple systems. If you have set up your printer on many computers, try to see whether you can take a printout from another machine. This way, you can tell whether it is a problem with your computer or printer. Again, do this once you rule out your router by restarting it.
At some point, most printer users may debate about whether to choose an inkjet printer or a laser printer. If you are also in such a dilemma, the first thing that you must understand is the purpose of both these options. An inkjet printer uses ink, as the name indicates, and is ideal for low volume printing. In fact, inkjet printers are conventional options for home users. On the other hand, a laser printer uses toner for printing and is mainly used for high volume printing jobs. Hence, laser printers are mainly used for office purposes. This shall solve your predicament to an extent. Besides, you may do a brief comparison between the pros and cons of both inkjet and laser printer for better clarity and, thereby, to reach a conclusion.
Most laser printers are much faster than their inkjet counterparts. This will be a huge attraction for high volume users.
Overall, you may choose a printer depending on the points such as what do you print, your printing budget, how often will you print, etc. Note that while inkjet printers cater to small volume image-heavy printing jobs, a laser printer will be your way to go if you focus on high volume text-based documents.
Most of you would have heard about printer spooler. However, your knowledge regarding the functioning and issues associated with the same would be probably limited. Note that spooling is a programming term and the function of this computer application is to organize and pass the information or data across to a device. This is, in turn, the purpose of employing a printer spooler. Still, some people would be contemplating the necessity of employing printer spooler software on their computer. Note that most printers lack vast memory and speed. Hence, it would struggle to understand and process the multiple information or data that you send at a time. This is highly crucial if you are working in an office since a number of people may rely on the same printer to carry out their printing jobs. This explains the necessity of printer driver software. In simple words, a printer spooler functions as a translator between the computer and printer and its key function is to manage the printing jobs.
This application will let your printer process the data in order, mainly depending on who clicked the ‘print’ button first. Then, it will start processing each document rather than all at once. Traditionally, you were expected to wait until your printer process one document to load the next option. Currently, most modern computers come with in-built spooler software that will automatically put all your printing works in a queue, eliminating the above-mentioned step.
When it comes to printer spooler errors, one of the notable issues is slow printing or printing job failures. This mainly occurs when one of the printing tasks or documents that are added to the printing queue gets corrupted. In this case, all the printing jobs that are behind the corrupted document on the queue will grind to a halt. A spooler service failure can also result in the same issue. Anyway, an error message will pop up on your screen when this kind of issues occurs. Of course, you will have to resolve the problem to resume your printing works. For this, you can do the required fixes to your spooler application using your computer. Note that spooler issues can pose a huge loss when it comes to the commercial field and it demands instant action. Thankfully, you can resolve this kind of printer spooler issues on your own by considering the following tips.
If the printer spooler issue persists even after carrying out these steps, it is better to contact a tech support team at the earliest.
Lots of printers come with Wi-Fi, meaning you can print wirelessly from your desktop PC, laptop, smart phone or tablet. You do not need to be placed in the same building or room to take printouts from a wireless device. Most modern printer models have Wi-Fi, but if yours does not, there are still some ways to make it work wirelessly.
However, before you can even start printing, you have to connect your printer to the wireless network. All you will need for this is a Wi-Fi printer and router.
A printer with color screen shows instructions on setting up the connection when users first turn it on. The instructions are easy to follow, and you can only proceed with one step before starting with another.
If you miss to set up your wireless connection in the start-up process, then you can establish it afterwards. Look for the setup ‘wizard’ in ‘networking’ or ‘wireless settings’ of the printer menu.
There is more than one way to connect to a wireless home network, and you might just be offered some different options to set up the connection.
If your router and printer are compatible with WPS, then this should be one of the options in the network menu of your printer. When prompted, just press your Wi-Fi equipment’s WPS pairing button and the similar button to that one on your printer to connect the device to your network.
If your printer does not have WPS, then you will perhaps need to enter a wireless ‘network key’ into your printer with the function keys and its screen, to set up the connection between the device and your router.
Provided that you have not changed your password since, this key will be mentioned in your router documentation.
If this didn’t work, make use of our expert technicians to get your printer setup easily and quickly.
One of the frequent problems faced by the HP users is that the Laserjet printer fails to pick up the paper. It might also be possible that the printer is picking up multiple papers from the printer tray. These problems might cause you great inconvenience if you are in the middle of some important work. Thus, it is essential to bear a few things in mind to fix this issue if it appears while you are working. Below are a few tips to troubleshoot the system yourself and fix the HP printer problems.
If the printer does not pick up the papers, you may try the following steps and try to make work.
Make sure that you do not adjust the paper guides towards the paper stack. Always adjust them to the precise indentations on the tray.
Check again if the humidity conditions of the room follow the specified limits. It is important to keep the papers in a dry atmosphere to prevent them from being spoiled. They are usually sold in moisture-proof wrappings.
You also need to verify that the humidity in the room is within specifications for this printer and that paper is being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry. In case the paper is exposed to a certain level of humidity, it is possible that the papers absorb moisture. If this happens, you should remove the top 5 to 10 sheets of paper from the bundle of papers.
Furthermore, if the papers are placed in a low-humidity area, they are bound to build static electricity over time, causing them to stick together. If this happens, you have to remove the papers from the printer first. Then flex the stack by firmly holding them at both ends and bring the ends upwards using your hands to form a U shape. Once you have done this, do it in the reverse direction, and make another U. Now, shift the sides and rotate the papers in your hands. Now the longer side is in your hand. Flex the sides upwards to form another U. Repeat the same in reverse direction.
If the printer picks up several sheets of paper, you have to run the following checks as well.
If you need any further help with printer problems or if your printer keeps going offline despite having all the cords and wires connected properly, get in touch with our printer support team for a quick analysis.
Like any hardware, even a printer has bugs and issues while interacting with a different system. One of these issues is that it shows “offline” even when it is properly connected. First, ensure it is connected with all the electrical outlets and you are network-connected.
Before getting into other workarounds, reconnect the device to your Wi-Fi router. You can ‘Forget’ the router from your printer by accessing the settings of it. Then, reconnect it. Your printer model might be different, but the following steps to connect it to a Wi-Fi network are pretty much the same.
The Wi-Fi light will continue to blink while searching for the available networks. It will continue to blink when the printer is connecting to your access points. When the device connects to it, the Wi-Fi light on it will remain lit.
The spooler service is responsible to manage print jobs sent to a computer printer. Usually, it is visible to users, and they can cancel print jobs being processed. It also lets them manage print jobs presently on the waitlist. Try restarting the spooler service and verify if this fixes the issue.
Another workaround for the issue is taking away Windows’s capability to work with the device when it is offline. Configuring this will make sure it only works when connected properly to your PC. You can revert the changes if this does not fix anything for you.
If both the aforementioned solutions do not work, then it means there is an issue with your Canon printer drivers. First, uninstall and reinstall it manually. You can download the Canon printer drivers from its official site. Make sure you download the right one for your model from the list of printer drivers on the Canon website.
Select the downloaded driver with the browse option when it pops up and update the driver accordingly.
Note: If you cannot update any of your Canon printer drivers manually, then you can also choose Search automatically for updated driver software. Selecting this option will make the OS search the internet automatically and choose the best printer driver out there.
SNMP is used for the purpose of network management. Simple Network Management Protocol is used to collect info from printers and manage them accordingly. Check if disabling it makes any difference in your case.
Now, verify if the issue got resolved. If it has not, then feel free to get in touch with our printer service professionals through the toll-free number mentioned here for advanced troubleshooting.
Your Brother printer could appear offline if it is unable to communicate with the computer. It can be really annoying to see your printer offline when you try to print something urgently. If you find that the status of your Brother printer is offline or paused, you can follow the troubleshooting steps discussed below to bring it online.
To ensure that your Brother printer is set as the default printer, you need to go the Printers folder and ensure that there is a check mark on the icon of the Brother printer. The steps to do this are explained below.
In Windows 8 and Newer Versions
In Windows 7
If the Status is Offline
You need to check if the status of the printer is offline. If it is offline, follow the steps explained below.
If the Status is Paused
Check if the status of the printer is Paused. If it is shown as Paused, follow the steps explained below.
There might be a copy of your Brother printer listed with the same name in Devices and Printers. This can be created when you:
Presence of more than one copy of the same printer in Devices and Printers will make some of the copies of the printer not working properly. In such a case, you will need to select a copy that you know is working. For help with that or any other concerns with your device, get in touch with our printer tech support team over the toll free number listed above.
Printer errors are not uncommon and those like “Windows failed to recognize the new hardware” are very frequent when you try to install a new printer. Most of these errors happen when the printer driver is not installed properly, or when the printer driver is out of date or corrupted. Printer driver issues are the main reason for most of the printer errors. Luckily, most of the printer driver issues are easy to fix and the below post discusses the details of causes of some of the most common printer driver errors.
Printer drivers are software programs whose responsibility is to convert the data that the user commands to print to a form that is understandable by the printer. There can be many reasons for printer driver problems. Below listed are some of the most common reasons.
If there is a problem with your printer driver, you will not be able to print documents or some of the features of your printer might not work as normal. Two common printer driver error messages are listed below.
To fix printer driver problems, you can make use of a good driver update tool like DriverDownloader. After installing the program, open it and select Scan. The program will automatically identify the printer that is connected to the computer and find the latest driver available for it. It will then install the printer driver.
You can also install the latest driver version manually, but note that it can be a time consuming process depending on the driver, that you are looking to install. The steps to install the printer driver manually are explained below.
If the latest driver for the printer is stored in your computer, you can do the following steps to install it manually.
You can visit the website of the printer manufacturer to find the latest driver that is available for your printer model. You can then download the driver and follow the instructions provided on the website of the printer manufacturer to install it.
If you find that installing the latest driver does not fix the issues with your printer, the next thing that you can do is to uninstall and reinstall the printer. Uninstalling and reinstalling the printer is recommended when you encounter errors like printer settings not supported, enlarged coupon print, partial coupon print, weird symbol output etc.
To uninstall the printer, you need to navigate to the installed printer. The steps can vary with operating systems. Follow the below steps to navigate to the printer.
After navigating to the printer, you can follow the steps explained below to uninstall the printer.
These steps will remove the printer connected to your computer. Now you can reinstall the printer.
If you rely a lot on your computer and peripherals for day-to-day operations at the office, you know the kind of frustration that sets in when even one of these fails to operate as it should. A printer can become inoperable from a number of causes. Since several factors are involved in the working of a Mac and printer, you may need to resolve many separate aspects just to get to the underlying cause.
In cases where many peripherals and cables are plugged into the computer, your printer’s cable may not be secured tightly, or may have gotten disconnected. This is obviously the first place to check. To fix the connection problem, unplug the cables between your computer and printer, and then plug them back properly. Every Mac model has multiple USB ports; if your printer is still not working despite reconnecting the cables, then try using a different port. Sometimes, USB cables stop working right after being used for a long while.
If you have updated to Mac OS X Lion, which does not support AppleTalk anymore, these troubleshooting steps do not apply to you.
If the issue still persists, get in touch with our printer support professionals on our toll-free contact number for speedy and efficient resolution.
You might come across certain issues with your printer while working on a Word document, such as an error message saying, “Printer Not Responding”. Usually, such an issue happens due to an error in a specific template or a particular document. Worry not, there are many ways to fix such common printer problems; below are a few troubleshooting steps you can try.
Do this as a basic test. If you are unable to print a certain page on Word, you can try to print another page. This will confirm whether the issue is pertaining to a single document or template in MS Word, or whether your printer has run into a technical problem.
For that, open the Word processing software and click the Office Button on the top left corner. Choose New in the resulting menu to open the New Document pop up box. Now select Blank Document in the window and click Create.
Enter some random text in the file to print, and use the Ctrl + S shortcut key combination to save the file on your computer. After you have saved the file, click on the Office Button again, and select Print from the dropdown menu. Alternatively, you can use the Ctrl + P shortcut keys to open the Print command box.
Select the name of the printer in the pop up window and click OK to print the document. If the test print is successful, it means that the MS Word template you used earlier was faulty. So you will have to create a new custom template in order to fix the printing problems. However, you can also try renaming the existing template to see if resolves the printer not responding error.
Once you are finished with these steps, create a new document following the previously mentioned steps, and take a test print again. You should be able to take the printouts successfully now. However, note that you may not be able to print the documents made using other templates. So you also need to create a new template and set that as default.
The above steps would have helped you to fix your printing issues with MS Word. However, these are applicable only if there was an error with the document file or the template. If the printer not responding problem persists, it may be due to some other error, in which case, it will be better to get in touch with our technical support team for further assistance.
Sometimes, the printer won t print error can be due to the print spooler problems, whereas at times, an outdated printer driver can also lead to the issue. So it would be always better to call our printer tech support team to diagnose and fix the problem promptly.