When trying to print a document on a Windows computer, you may come across the printer not responding error. The error message may pop up on the system due to several reasons, comprising faulty printer drivers, hardware configuration and status, and so forth. In any event, it denotes that Windows cannot connect to the printer. You can try the following steps to resolve the unresponsive device. Try each step by logging in to the Administrator account, check if the issue is resolved, and proceed to the next one only if required.
When the error appears on the PC, firstly you should crosscheck the connection. Ensure the printer is connected to the system. Check for loose cable connections, and make sure it sits tightly in the USB socket of the computer. If the connection is wireless, though, check if the router is working. It is also recommended to turn off the system, wireless router, and the printer for a while. Wait for some time before powering them back on. After that, check if restarting the devices related to the print job has resolved the issue.
Windows has an inbuilt printer troubleshooter. You can use that tool to check for printer issues. If you come across printer not responding error, follow the below steps to troubleshoot that.
The print spooler is software that manages print jobs on a Windows system. Something may have gone wrong in the print spooler, so as to make printer unresponsive. You can solve issues such as this by restarting the spooler. For that, follow the steps mentioned below.
In order for the printer to function normally, it has to be configured to the right printer port. To crosscheck and change the printer’s port, follow the steps mentioned below.
If the printer driver is outdated, you might come across printer problems on Windows, including the not responding error. To troubleshoot that, you have to update the printer driver in case it is not up to date, or reinstall the driver in case it is problematic. You can download the update of the driver from the official website of the printer manufacturer. Just make sure you get the right printer driver for your Windows version and system configurations. Try taking a test printout after that to see if the issue is fixed.
In case all the troubleshooting steps mentioned above fail to resolve the printer not responding error, contact our tech support professionals via the helpline for further assistance.
This how-to guide is for faded or streaked printouts, black or colored ink not printing, printouts with fuzzy or blurred text, ink smears or streaks, or other issues while printing on an HP printer that belongs to DeskJet 1510 or 2540 all in one or standalone models. If you find that quality of a document or photo printout is not up to the mark in your HP printer, try the following steps to troubleshoot the issue.
The printer manufacturer recommends using genuine ink cartridges or toner supplies for best quality outputs. That cannot be guaranteed in case you are using a third party’s remanufactured or refilled cartridges. However, if you are using HP’s cartridge, continue to the next step to troubleshoot printer issues.
Sometimes, issues related to print quality can be fixed by keeping an HP printer inactive for ideally half an hour. Prior to printing again, allow your printer some rest. If the issue persists despite that, move on to the next step.
Follow these pointers to ensure that the paper is appropriate for printing. In case it is inappropriate, reload new paper into your printer’s paper tray.
Many printing papers have non-printing and printing sides, such as photo papers and other special media. Typically, smoothest side of the two is the print side and the non-print side has paper manufacturer’s logo.
Load clean and wrinkle free papers into your HP printer.
To get the best results, you have to use the plain paper or photo paper recommended by the printer manufacturer.
It is recommended to store the paper package on an even surface and away from moisture. Load ten to twenty sheets of photo-quality paper into the paper tray only prior to printing, and store the other sheets inside a resalable or airtight plastic bag.
This will help you determine if HP printer not printing the proper way due to paper-related issues. Note that damaged, unsupported, or inappropriate paper can also leave streaks in a printout.
Ensure that print settings are configured correctly in the Windows computer. For that, follow the steps mentioned below.
Generally, a printer displays a warning in case it is running out of ink. That can be an indication that cartridge needs replacement. Although in case you have a new cartridge and come across a “low ink” warning, it may be a cartridge malfunction. There are ways to bypass an unwanted “low ink” warning, which is one of the common printer issues, but it may also be true.
You should do this for best possible print quality.
Do this only if the printout has track marks or smeared text. For that, you will get instructions on the manufacturer website or in the user manual. In case the test print comes out clean, proceed to the subsequent step to troubleshoot HP printer problems.
The quality of printouts may be affected if ink cartridges are clogged, so you would have to clean those many times in order to restore the quality. You can clean ink cartridges using the option for that in the printer software. After that, take a test printout. In case it has acceptable quality, you are good to go. In case not, follow on-screen prompts to run the second level clean after half an hour. In case the print head is poorly clogged, then it may necessitate another automated cleaning.
If the print quality issue is due to the cartridge itself, then you would have to replace it or get company warranty service. If you come across HP printer problems, get in touch with our service professionals via our helpline to service the device or software.
Wireless printers are a boon from modern technology, especially in large offices where the printers are placed too far away to get up and walk to each time you want to print something. However, printers are electronics, and like all others, they can malfunction due to some technical issue or other.
Sometimes, no amount of adherence to the user manual’s instructions can spare you the frustration of not being able to print an important document. Following are some wireless printer troubleshooting tips you can use when you find your wireless printer offline.
This is the fancy name for switching something off and back on when it starts acting up. It has been known to fix many a malfunctioning wireless printer, and definitely resolves the smaller problems such as short circuits, memory leaks, and overheating. Power cycling also lets the printer set up a new connection with the PC or device.
If your router settings were not correct, the printer would not be able to connect to the PC. Check if that is the case by firing up the browser and typing in the IP address of your router. If you cannot find this, check the documentation that came with the product. As long as you never changed it yourself, the original username and password should still be in use. Try admin and password respectively, and see if that works. If not, reset the router by pressing the Reset button somewhere on the modem.
After getting access to the router’s settings, find the section titled Security, and if you cannot, check for Wireless. Bring the settings back to default so that the printer is able to connect more easily.
These are just some of the things you can do to fix your wireless printer when it fails to connect, although in all fairness, it often takes a certified printer expert to deliver results, and we have a whole team of them. Call us on (844) 203-9964 to get rid of your problem once and for all.
It is pretty simple setting up a printer on a Mac. What most people have an issue with is the machine malfunctioning for no apparent reason. Whenever the printer is not responding Mac users tend to call for technical assistance, which is always a good idea, especially when they are not well versed in tackling the issue themselves.
To normally install a Canon i960 printer, you only need to connect it to the Mac, turn it on, and allow the computer to automatically install the new peripheral. The automatic method works almost every time, but there is the chance that it will not, in which case you get stuck having to install the printer manually. Assuming you do not require canon printer repair, following are the steps (in three sets) you need to follow to manually install a Canon i960 printer on a Mac. These should work for Yosemite and older versions of OS X.
After performing all the steps mentioned above, if the printer is not responding Mac users should call for technical assistance. You can call us for that as well as other printer-related problems at 844-203-1881.
Computer printers are one of the necessary and handy electronic devices out there. Most businesses heavily rely on this electronic gadget to meet their work needs. This is because computer printers allow businesses to easily print documents to a usable format. HP is one of the leading manufacturers of computer printers and millions of users from all over the world use HP printers.
Most of the HP printers offer reliable and satisfactory performance and they help customers to print tons of documents every day. However, just like any other electronic device, HP printers also encounter issues from time to time. HP printer not printing anything issue is one of the frustrating HP printer problems that affect of thousands of users.
It is true that issues like HP printer not printing anything can be annoying when you are at something urgent, but they can be easily resolved through simple troubleshooting steps. Unfortunately, several computer users do not know how to perform these HP printer troubleshooting steps. In such a situation, it is best to contact our printer support technicians, and we will help you through the process.
Below are some of the common HP printer issues that you may experience with your HP printer. As said, these can be resolved easily if you followed the steps mentioned here to the point. Yet again, it is always better to rely on printer tech support experts, if you do not know what you are dealing with.
One of the most common issues with HP printers is paper jams. Paper jam is a term that is used to describe a situation when printing materials (it may or may not be paper literally) get lodged or stuck into a computer printer. Users who experience this printer error will not be able to eject or remove the printing material. This means that the entire printing operations of your business will come to a halt if you encounter paper jams.
If you fail to regularly clean and maintain your printer or if you unintentionally use a wrong type of paper, then you may experience this HP printer issue. However, using the correct paper type and properly cleaning your printer at regular intervals will help you to stay away from this annoying HP printer error.
Some HP printer models are a little bit more susceptible to paper jams. For instance, HP printers that vertically hold the paper and pull it down through the device will certainly encounter paper jam issues occasionally. These models are not suitable for heavy use. So, if you are using such a printer in your office for heavy printing tasks, consider replacing them with newer HP printer models.
Ghosting is often regarded as one of the most annoying HP printer issues, which puts the printing operations of an office to a halt. Ghosting is actually a condition in which images get printed without any issue but the frustrating part is that low-quality image or text from the main document may also appear in the final output. These issues are usually predominant in the case of LaserJet printers.
Usually, ghosting issues in computer printers happen when there is an issue with the power port, which is providing power to the device. So, users who experience this issue should initially plug in the printer to a different power source. You also need to reboot the computer as well as the connected devices to see if that works.
Another important thing users should note is that the consumable parts in your printer such as the imaging kit and drum can be used for printing a certain amount of pages. If you have already exceeded the number of pages, then you might need to replace all those consumable parts in order to solve the ghosting issue.
A recent survey revealed that many computer users are not bothered to update the apps and other programs in their PCs to the latest version. Shockingly, most of the computer printer issues that you are experiencing might be due to the use of an obsolete printer driver. This means that updating the printer driver of your computer to the latest available version might help you to fix at least a few of the HP printer problems.
Note that if you have recently updated the operating system of your computer to Windows 10, then you might not be able to print documents either. This is because the printer driver, that you used in the older versions of Windows are not supported by the new operating system. You need to install the latest printer driver updates available to fix the issue.
If you are not able to find the latest version of the driver or continue to experience printer driver issues even after updating the driver, you should get in touch with our printer support professionals for assistance. The problem might be due to an incompatible software or a malware issue, in which case, it is better to leave the troubleshooting part to the experts.
Most of the businesses in the country heavily rely on computer printers to meet their daily work target and monthly business goals. Today, any business that is trying to survive without a printer and a computer is often considered old-fashioned, by both customers and competitors. So, it is best to use these two devices, as it will help you to increase the productivity of your employees.
Unfortunately, several small-scale businesses often fail to realize the need to use modern printers and they continue to rely on old printers. One of the major issues with old-age computer printers is that they are too slow. In fact, modern printers can offer 100 sheets per minute speed, which means that you will be able to print tons of documents in just a few hours. So, it is best to invest in a most modern computer printer that comes with new handy features and options.
In addition to that, most businesses that are using old computer printers will face numerous printer issues at regular intervals. If that is the case, you might have to seek the help of expert Canon printer repair technicians to fix the issue. Fortunately, you will be easily able to avoid such hassles by switching to a new computer printer.
Several computer printer users who updated the operating system of their device to Windows 10 complained that their printer is always printing two copies whenever they run a print job. Computer printer errors such as printer not responding error and multiple copies are very common, and they can be easily fixed through a few simple troubleshooting steps.
If you are new to the world of printer troubleshooting, reach out to a Canon printer repair technician for help. Computer users who have a rough idea on how to fix printer printing multiple copies error and printer not responding error should try the following troubleshooting steps.
You will now need to run a test print job to see whether the printer is printing two copies error is fixed. If not, proceed to the next troubleshooting step.
If this also fails to resolve your printer problems, move on to the next troubleshooting method.
If you have already tried all of the above-mentioned troubleshooting steps but still failed to fix the printer is printing two copies error, then you should get in touch with our expert Canon printer repair technicians. They will remotely access your PC and fix all the frustrating printer problems in a matter of few minutes. In addition to that, they will also perform the necessary steps to avoid the occurrence of such printer errors in the future.
One commonly seen error message on Apple computers featuring Mac OS X, features a pop up announcing that the printer is not responding to printing queries. If you come across “the printer is not responding Mac” queries while using a multifunction printer, try the below steps to fix the error.
Note that if the printer is nowhere to be found in that list, you need to verify that it’s connected to the wireless network. For instructions on that, refer to the user guide that came with the model.
If you are using a USB cable to connect the printer and Mac PC, ensure that this is securely connected to either port. Furthermore, make sure that USB 2.0 cable is used for this, and that the distance from the computer to printer is less than 6 feet. In case the error persists despite ensuring this, try the below things:
If you are not able to print with the USB connection, but a wireless connection works, it is likely a third-party printer driver conflict that is causing the issue. So, check under Apple Menu > System Preferences for a third-party software and uninstall it. In case you come across printer connectivity issues on any OS, contact us on our helpline and talk to one of our technical support team members.
It is possible to print on both sides of a sheet of paper. This is called duplex printing, and the option is available on most printers. The majority of these offer automatic duplex printing, while the rest require reinserting the pages manually after you are done printing on one side (manual duplex printing). First, see if your printer supports either of these two. Duplex printing is much easier than troubleshooting when Windows cannot connect to the printer.
To figure out whether automatic duplex printing is possible on your printer, check the manual or ask the printer manufacturer. Alternatively, do the following.
If the machine is a combination of printer and copy machine, and the latter supports two-sided copying, then the printer probably has an automatic duplex printing option. If Windows cannot connect to the printer for some reason, call a PC technician to fix that.
If your printer does not have the automatic duplex printing option, there are two ways to get around that. The first one is to print on one side of several sheets, and then manually feed these again, but face down. In Microsoft Word, you can take the following steps.
Word prompts you to turn the stack over and feed the pages back in. When using manual duplex printing, it is wise to confirm the right way to reload pages based on the printer model.
This is the second way to circumvent the lack of an automatic duplex printing option. Here, you will need to take the following steps.
If you have questions regarding this or if you have HP printer problems you need solved, such as when Windows cannot connect to the printer, give us a call on 844-203-1881. Our experts will fix your problem in no time.
If print jobs are stuck in the print spooler, and you cannot cancel it manually, you need other ways to get the printing system to function normally. The print job may get stuck when trying to take printouts on any printer, so this is not necessarily a troubleshooting method for HP printer problems alone; although the steps may vary slightly for other printers.
Note that the troubleshooting step outlined below for stuck print jobs is only for Windows 7 users. This can help reset the system files related to the Windows printing software.
See to it if reinstalling the corresponding driver fixed the issue on Windows 7. In case not, contact our printer support technicians for advanced assistance.
Upgrading to Windows 10 can bring a slew of problems you never had to deal with before, such as bugs, widespread and frequent incompatibility, and relative sluggishness if you came over from using Windows 7. You have probably grown used to the inferior quality of Microsoft’s latest OS by now. However, the problematic nature of the OS can seep into other areas, such as the functioning of your HP printer.
Windows 10 printing issues are infamous for getting in the way of serious work, although most of these can be resolved with a few troubleshooting steps. Below are a few steps that can help you tackle HP printing issues in Windows 10.
If your system has been downloading and installing an update, make sure that got completed. This includes software and drivers, which are important when you are dealing with a printer issue. If an update has failed to install or download, it may show up as technical issues in your printer. See that all vital drivers have been updated, so that the connected devices can function seamlessly with the PC.
If the above methods failed to solve your Windows 10 printing issues, the next thing to do is uninstall and reinstall the printer software and driver.
HP provides a software tool with its printers, which you can use to troubleshoot pertinent issues. It is called HP Print and Scan Doctor, and the latest version can be downloaded online for free. Whatever the problem you may be facing, this software will hopefully solve it.
If the above methods failed to solve your Windows 10 printing issues, call 844-203-1881 for advanced technical support. Out team of certified experts can pinpoint the reason behind the HP printer issue and solve it in minimal time.