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One of the frequent problems faced by the HP users is that the Laserjet printer fails to pick up the paper. It might also be possible that the printer is picking up multiple papers from the printer tray. These problems might cause you great inconvenience if you are in the middle of some important work. Thus, it is essential to bear a few things in mind to fix this issue if it appears while you are working. Below are a few tips to troubleshoot the system yourself and fix the HP printer problems.
If the printer does not pick up the papers, you may try the following steps and try to make work.
Make sure that you do not adjust the paper guides towards the paper stack. Always adjust them to the precise indentations on the tray.
Check again if the humidity conditions of the room follow the specified limits. It is important to keep the papers in a dry atmosphere to prevent them from being spoiled. They are usually sold in moisture-proof wrappings.
You also need to verify that the humidity in the room is within specifications for this printer and that paper is being stored in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry. In case the paper is exposed to a certain level of humidity, it is possible that the papers absorb moisture. If this happens, you should remove the top 5 to 10 sheets of paper from the bundle of papers.
Furthermore, if the papers are placed in a low-humidity area, they are bound to build static electricity over time, causing them to stick together. If this happens, you have to remove the papers from the printer first. Then flex the stack by firmly holding them at both ends and bring the ends upwards using your hands to form a U shape. Once you have done this, do it in the reverse direction, and make another U. Now, shift the sides and rotate the papers in your hands. Now the longer side is in your hand. Flex the sides upwards to form another U. Repeat the same in reverse direction.
If the printer picks up several sheets of paper, you have to run the following checks as well.
If you need any further help with printer problems or if your printer keeps going offline despite having all the cords and wires connected properly, get in touch with our printer support team for a quick analysis.