Different Canon Printer Error Codes

Those who use Canon printer know that issues come up very often, and they can be either software or hardware related. If you take it to a service center for canon printer repair they will mention the complaint as printer error code. So, it is important to know and understand different error codes. Listed below is a compilation of canon printer error codes.

E13, 16: This error code indicates that the ink cartridge has run out or is empty. It can be fixed by replacing it with a new cartridge that is compatible with the specific printer model.

Canon Printer RepairU162, 163:

This error code indicates that the ink cartridges are empty. If this appears even after replacing the cartridges, you can troubleshoot it by pressing the STOP/RESUME/RESET button for 10 seconds. By doing it, you are letting the printer know that you are aware of the issue and that you want to print anyway. Once, the above procedure is completed you can print normally.

1686, 1688: The printer ink cartridge has run out of ink and you have to replace it immediately.

E04: The printer cartridge is installed incorrectly and you have to fix the issue. For this first, you have to pull back the output tray extension and then open the cover. Then, you remove the cartridges and reinstall correctly by pushing them in until you hear the clicking sound. Now, close the cover and resume printing.

E05: When this error code appears, an orange light will blink 5 times and it indicates that either the print head is not at all installed or installed incorrectly.

E14: When this error code appears, it causes an orange light to blink 14 times and indicates that the ink cartridge is not supported by the printer. This can also happen when you buy an ink cartridge for the printer that was sold in a different region.

E15: This error code appears when the ink cartridge is not recognized by the printer. It can be resolved by opening the cover and ensuring that the cartridge is inserted properly.

Printer Wont Print

1486, 1487:

This error code indicates that the ink cartridge is installed in the wrong position. It is solved by checking the cartridge codes and re-installing it.

E07: This error code will appear when you have incorrectly installed a cannon tricolor ink cartridge. Besides, only original canon ink cartridges will display this message. So, to avoid this you have to install the 2 types of cartridges in their appropriate slots.

These are some of the printer error codes that are displayed when your Canon printer won’t print. If you have an idea about these error codes, you might be able to fix some of them on your own. Happy printing!


Commonly Found Problems in Laser Printers

Like the majority of mechanical devices, laser printers also fail sometimes and give unexpected results. This might cause an interruption in your work. Hence, it is important to have a good idea regarding the cause of these troubles and the ways to resolve them. This will help you get on with the work without much of an interruption. Below is a discussion regarding the different reasons why the laser printers become faulty and the methods to complete a successful canon printer repair.

Print Quality Problems

There are various issues that occur to laser printers regularly. These are very easy to solve and are given below:

Fuzzy Print

Most pages come with fuzzy letters, print, or graphics. These might not be as clean and sharp as expected. In such issues, the problem lies with the paper and not the printer. The fuzzy print is usually made due to the slight dampness of the paper you use. Paper has the property of absorbing moisture from the atmosphere if there is a presence of moisture in the surrounding environment. Besides, it could also happen from exposing the paper to the open for long periods. Hence, it is recommended to use freshly bought paper or paper that is well preserved inside proper covering, to get rid of the issue.

Fuzzy/Faint White Lines

Sometimes, the page has the presence of fuzzy white line along with it. In these areas, the print would be absent or very faint. This is commonly caused by a transfer corotron. This component might be dirty which causes the fuzzy lines. You have to open the printer and take a good look at the transfer corotron for any presence of dust or particles of toner.

The presence of these will end up disturbing the electrostatic field surrounding the corotron. As a result, the toner does not get pulled from the photoreceptor to the paper. You may follow the instructions given in the manual to clean the corotron. Note that the majority of the small printers can be repaired by simply wiping them with a cotton bud. You can also use a special corotron cleaning tool for this purpose. Remember that Corotron wires are highly delicate. Hence use the cleaning cloth or tool gently to prevent it from breaking.

Sharp White Lines

In case there are clearly-visible white lines from the top to bottom of the pages where there is no print, it is most probably caused by a blockage within the developer unit. This would prevent a small region on the developer roller from getting the toner. The developer roller usually has blades just on top and the bottom of this component. This is responsible for scraping off the excess toner. Further, a small heap of damp toner could block the existing gap between one of the developer rollers and the blades.

If you can, check the developer roller for the presence of a line with no toner. Certain printers may be prone to this issue. These supply a cleaning tool which can slide between the developer roller and the blade. Follow the instructions given in the user manual clearly.

Variable Print Density across the Page

There might be several reasons behind the printing of wrong print density across the page.

Usually, if the toner is low on stock, it may not be able to offer a free flow like the full toner hopper. This means that certain areas of the page may receive less toner than the remaining ones. This creates a fluctuation in print density along with the page. The best way to solve this issue is to refill the toner hopper. In case the printer is using a print cartridge, remove it from the printer. Shake it from one side to the other five times to spread the toner within the cartridge.


Further, if one side of the page is lighter than the other every time, there might be the issue of an unequal level of printer. Make sure that the printer is positioned horizontally. If this is not the case, the toner may be subject to movement to one side of the toner hopper. You can agitate the toner cartridge or toner hopper to spread the toner evenly.

Sometimes, the unequal density of print is caused by a source of light that may be present on one side of the printer housing. Note that the majority of the printers are not light proof. Hence, if they are placed very close to a window or a lamp, there might be a leak in place. This may affect the photoreceptor. It is advisable to move the printer to a darker location away from the light source.

Variable Print Density Down the Page

If the print density changes as you move down the page, this may be caused by the presence of dirt in the roller. Make sure these are cleaned very carefully to restore the original print density.


How to Troubleshoot Printing Errors with a Canon Printer

In case printing with a Canon printer does not begin, you can try these steps to troubleshoot it. Prior to getting in touch with Canon printer repair technicians, make sure connection or certain configurations are correct to facilitate printing.

Ensure Printer is Plugged in Securely and Turn it On

The ON light flashes while your printer is initializing. You have to wait until it stops flashing as well as remains lit. When printing big data like photos or graphics, the process may take longer to begin. The light flashes while your computer processes the data and sends it to your printer. Wait until printing begins.

Ensure Printer is Connected Properly to the PC

Ensure the USB cable connection is working. When it is plugged in securely, crosscheck the following.

  • In case you are using a USB hub, disconnect the same, connect Canon printer to your system, and try printing again. In case printing begins normally, then the hub may not be working. If so, get in touch with its vendor.
  • If there is a problem with direct USB cable, replace it and try printing again.

In case you are using the printer over LAN, ensure it is correctly configured for network use.

Is Wireless Accent Point Mode Turned On

To take printouts with a different mode or network other than wireless LAN, disable the said mode first. In case you do not use your printer with WLAN or accent point mode, follow the steps mentioned below to disable the same.

  • Press as well as hold the Wireless button and release it as and when ON light flashes.
  • Press the Back button two times and then press the Wireless

Ensure the ON light changed to lit and the wireless light is not lit. In case the ON light has not changed to lit, press the Wi-Fi button and release it when it flashes. This should disable WLAN.

Delete Unwanted Print Jobs

In case your printer does not begin printing, some print jobs may be remaining in the software. You can delete unnecessary print jobs from the Canon software, which shows printer status and printing progress. You can see the software’s icon on the taskbar.

  • Open the software.

  • Click on Display Print Queue option on the software.
  • Delete print jobs by selecting Cancel All Documents from Printer Confirm the same by clicking on Yes when a prompt pops up.

Ensure Printer Driver is Chosen When Printing

If your manufacturer’s printer driver is unavailable on the computer or you are using one meant for another printer, it will not let Canon users print. Ensure your printer name is chosen in the dialog box of Print. To make the printer the one chosen by default, click on Set as Default Printer option.

Configure the Right Printer Port

Ensure the printer port is correctly configured on Windows 7 computer. For that, follow the steps mentioned below.

  • Sign in with administrator privileges.
  • Click the Start button on the desktop, and choose Devices and Printers from the Start Menu.
  • Right-click on your Canon printer icon, and choose Printer properties option from the context menu.

  • Click on Ports tab in order to crosscheck port settings.
    • Ensure a USB port with your Canon printer, mentioned in the respective column, is chosen for Print to the following port(s).
    • In case the setting is not correct, then install MP Drivers again using its setup compact disc or after downloading it from the Canon site.
    • In case printing does not begin although your printer is connected to your system with a USB cable interface and the right port is chosen, then try the below steps:
    • On Windows 7, click on Start button and choose All Programs from the menu. Then, navigate through Canon Utilities > Canon My Printer > Canon My Printer and then choose Diagnose and Repair Printer.
    • You can also search for Canon printer repair and diagnose option on Start menu’s search box to see if it appears there. After opening it, follow the instructions on screen to configure the right port of the printer, and then choose the printer name.

In case the issue is not resolved, reinstall MP Drivers as said.

Is Print Data Very Large?

Although configuring the following setting on Windows computer may quicken printing, note that turning it on may reduce the quality of print. Yet again, if you are okay to compromise its quality, then configure the setting.

  • Click on Print Options on the printer driver’s Page Setup
  • Then configure or enable Prevention of Print Data Loss in the new dialog that pops up.

If you need any further assistance with the issues you were facing with the Canon printer, get in touch with our technicians through the toll-free number for a quick solution.


Steps to Manually Install a Canon i960 on a Mac

It is pretty simple setting up a printer on a Mac. What most people have an issue with is the machine malfunctioning for no apparent reason. Whenever the printer is not responding Mac users tend to call for technical assistance, which is always a good idea, especially when they are not well versed in tackling the issue themselves.

To normally install a Canon i960 printer, you only need to connect it to the Mac, turn it on, and allow the computer to automatically install the new peripheral. The automatic method works almost every time, but there is the chance that it will not, in which case you get stuck having to install the printer manually. Assuming you do not require canon printer repair, following are the steps (in three sets) you need to follow to manually install a Canon i960 printer on a Mac. These should work for Yosemite and older versions of OS X.

Setting it Up in the Printer & Scanner Preference Pane

  • Connect the printer and the Mac with a USB cable.
  • Ensure the printer is configured rightly in terms of ink and paper.
  • Turn it on.


  • Bring up System Preferences by selecting this from the main menu. Alternatively, choose System Preferences from the dock.
  • Select the preference pan marked Printers & Scanners.
  • See if your printer is listed here. If yes, skip to the final set of steps.

If the Printer is Not Listed

  • Hit the plus (+) button next to the bottom left corner of the sidebar, to start the process of adding the printer.


  • A new Add window comes up. Here, choose the Default
  • This will show your printer in the list of those already connected to the Mac. Choose the one you are going to install, which in this case is a Canon i960.


  • Wait for the bottom part of the window to fill with information regarding the printer, such as its name, location, and assigned driver.
  • Your Mac is meant to auto-select the driver for the printer, following which the name of the driver should show up. If you see that, then skip ahead to the final set of steps. If you see Choose a Driver instead, move on to the next step.
  • If your computer could not find a suitable driver, maybe you can do that. Click on Use: and then Select Software. This will bring up the Printer Software
  • Move down and locate a driver that matches the model of your printer. If there is no specific driver you can use, try a generic one instead. If you do find a specific driver, choose it and hit OK. After that, hit Add, and then skip ahead to the final set of steps.
  • If the list shows no matching printer driver software, try visiting the manufacturer’s website and downloading the most recent version they have put up for your particular printer model. The Canon i960 has a driver for OS X Snow Leopard, for instance, but this may work with other versions of the OS if you are willing to take the risk of installing it.
  • Install by following the prompts, and once that is done, go back to the preference pan marked Printers & Scanners. If you made no mistakes, the printer should now be visible in the sidebar. Skip ahead to the final set of steps.
  • If the printer failed to be automatically added to the list, repeat this set of steps until that is taken care of.

Making Sure the Printer is Working

  • You have either hit the Add button or auto-added the printer somehow. At this point, you are ready to find out whether the peripheral is working.
  • Bring up the preference pan marked Printers & Scanners.
  • Choose your particular printer from the sidebar, and wait for information about it to fill the right-hand portion of the window.


  • Hit the Open Print Queue
  • This will bring up the Print Queue Choose Printer out of the menu bar, and then hit Print Test Page.
  • This will bring up a test page in queue window, and it will get sent to the printer to check if the latter is working. This may take some time, so be patient. Most printers carry out calibrations before making their first print, so find something to occupy yourself while that is happening.
  • If the test print comes out fine, your printer is all set to use.

After performing all the steps mentioned above, if the printer is not responding Mac users should call for technical assistance. You can call us for that as well as other printer-related problems at 844-203-1881.


How to Fix Printer is Printing Two Copies Error

Most of the businesses in the country heavily rely on computer printers to meet their daily work target and monthly business goals. Today, any business that is trying to survive without a printer and a computer is often considered old-fashioned, by both customers and competitors. So, it is best to use these two devices, as it will help you to increase the productivity of your employees.

Unfortunately, several small-scale businesses often fail to realize the need to use modern printers and they continue to rely on old printers. One of the major issues with old-age computer printers is that they are too slow. In fact, modern printers can offer 100 sheets per minute speed, which means that you will be able to print tons of documents in just a few hours. So, it is best to invest in a most modern computer printer that comes with new handy features and options.

In addition to that, most businesses that are using old computer printers will face numerous printer issues at regular intervals. If that is the case, you might have to seek the help of expert Canon printer repair technicians to fix the issue. Fortunately, you will be easily able to avoid such hassles by switching to a new computer printer.

The Two Copies Printing Issue

Several computer printer users who updated the operating system of their device to Windows 10 complained that their printer is always printing two copies whenever they run a print job. Computer printer errors such as printer not responding error and multiple copies are very common, and they can be easily fixed through a few simple troubleshooting steps.

If you are new to the world of printer troubleshooting, reach out to a Canon printer repair technician for help. Computer users who have a rough idea on how to fix printer printing multiple copies error and printer not responding error should try the following troubleshooting steps.

Change the Number of Copies

  • Press the Windows button on your keyboard and then type in Control Panel into the search box. Click on the Control Panel option and then proceed to the next step.
  • Look for Hardware and Sound option in the Control Panel window and then select it.

Change the Number of Copies

  • You will now need to locate the Devices and Printer option in the next screen.

 Devices and Printer

  • Click on Printer Properties and then select Number of Copies. If the number of copies is set to 2, change it to 1.

Printer Properties

You will now need to run a test print job to see whether the printer is printing two copies error is fixed. If not, proceed to the next troubleshooting step.

Uncheck Enable Bidirectional Support

  • Go to the Control Panel on your PC as mentioned above, and navigate to the Hardware and Sound > Devices and Printer
  • Right click on the name of the printer that you are currently using on your computer. Choose Printer Server Properties and then select Ports from the options.
  • You will now need to check whether the Enable Bidirectional Support option is checked. If it is, uncheck it, and then click on Apply to confirm your decision.

Enable Bidirectional Support

If this also fails to resolve your printer problems, move on to the next troubleshooting method.

Install the Latest Printer Driver

  • Go to the Devices and Printers screen and click on the Add a printer Once you click on the option, a Choose a device or printer to add to this PC option will appear on the screen of your device.
  • Computer users who are unable to see their printer will need to click on The printer I want isn’t listed Then select Add a local printer or network printer with manual settings and click Next.

network printer with manual settings

  • You should now choose the port where you want to use your printer and click Next to proceed to the next step.


  • Select Windows Update and choose the name of the printer. If your printer is not present in the results, you will need to go back to the Find a printer by other options. Find the printer and install all the updates available to fix your printer issues.

If you have already tried all of the above-mentioned troubleshooting steps but still failed to fix the printer is printing two copies error, then you should get in touch with our expert Canon printer repair technicians. They will remotely access your PC and fix all the frustrating printer problems in a matter of few minutes. In addition to that, they will also perform the necessary steps to avoid the occurrence of such printer errors in the future.


How to Fix Canon Printer Not Responding Error

A number of computer users who use wireless Canon printer for work-related or personal printing jobs often complain that their printer refuses to respond at certain intervals. If you are experiencing Canon printer not working issues on a regular basis, it is best to seek the help of expert Canon printer repair technicians, as they will be easily able to resolve the issue.

It is crucial to note that printer not responding error is actually a common printer error and a number of reasons can trigger this issue. For instance, the use of an outdated printer driver might prevent your printer from performing flawlessly. Likewise, if your printer is not connected to a network, then also this issue may arise. Below are a few simple yet effective troubleshooting steps that will help you to solve Canon printer not responding error with utmost ease.

Steps to Follow

In most cases, the major culprit behind printer not responding error is lack of communication between your PC and printer. If that is the issue, then below are a few steps that might help you to resolve the issue.

  • Press on the Setup button on your wireless Canon printer, go to Wireless LAN setup, and click on OK.
  • You will now need to choose Easy Setup and confirm your choice by clicking on OK.
  • Choose Access Point and then type in Wi-Fi password before you click OK.
  • Find the setup disk and then insert it into your PC. You will now have to run the setup program in order to install the Canon printer to your device.

Fix Canon Printer Not Responding Error

  • Select Easy Install and then click on Install. You will now be able to find a Printer on Network on the newly loaded page. If yes, click on the option before proceeding to the next troubleshooting step.
  • Start the printer installation process by clicking on Next and then wait for a couple of minutes for the process to get completed.

Once the installation process is completed, run a test print job to see if the Canon printer not responding error is resolved. If not, you will need to try other printer troubleshooting steps to solve the issue, and it will be better to seek the help of experienced Canon printer repair technicians for that.