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printer-issues

Quick Fix for Common Printer Issues

Almost everyone has a printer in his or her home and there are no more struggles for having to go out to stores for printing a document. However, the real problem comes when the printer does not work properly and you wish you knew how to solve the problem. Usual printer problems can be related either to the hardware or to the software, and there are a few things you can try to fix the issues. Given below are a few quick fixes that you could try in order to solve some of the common printer issues.

Printer Takes a Long Time to Print

Depending on what kind of print you need, there are different solutions to tackle the problem of printer taking a long time to print a document. If you do not need normal quality prints, using standard mode will be enough, but if it is for presentation, you will need high quality mode.

To fix the issues, you can switch from two-sided to one-sided mode, as the latter takes considerably less time to print. Note that the device drivers can also be a factor determining the speed; so update the drivers as necessary. If your printing purpose needs high quality and resolution, high-end lasers and some inkjet printers would be a good deal.

Paper Jams

Yet another terrible situation is when paper jams. If it is a misaligned paper that caused the jam, then remove the tray to see if the paper is positioned correctly and reset the tray. Moreover, open the panel and carefully remove the jammed paper or small bits of it and secure the panel back.

You should always make sure that the type of paper you are using to print is supported by your printer. Besides, it is advisable to store the papers in a dry area, as moisture content in it can make the printing difficult.

Bad Looking Printouts

It is such a frustrating thing when your printer is working fine but the quality of picture it prints is too low. To troubleshoot the issue, try checking the paper as well as the media selected, and make sure that they are correct. Additionally, see if the paper loaded in tray matches the type selected in the driver, and fix it as required.

Besides that, check out the toner cartridges, imaging units, and fuser for damages. If you have got smudge marks on your print, you can print several blank sheets of paper to make the blotch fade away.

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printer-issues

Adopting Green Printing Practices in the Workplace

It is common for businesses to want to the cut down on expenses where possible. Printer expenses are one of the things, which can drag the profit margin down from where it is supposed to be, especially if you have many employees constantly trying to figure out how to fix a printer that wont print. Following are some ways you can offset operational costs by making a greener office.

Using Compatible Consumables

This means you should use compatible toner cartridges, refill kits, and other consumables for the printer. It can drastically cut down the expenses you have on repairing the printer. Additionally, compatible consumables cost only around half as much as their OEM counterparts.

Printing on Reverse

When you make photocopies, they usually only serve as duplicates for reports and files. These will generally be stored or thrown out, so there is no need to use new printer paper. Reuse the paper already printed on.

Turning off Equipment When it Isn’t Being Used

Remember to switch off the office printer when you are going out for lunch or for fieldwork. Doing this will save on power consumption, as well as let your equipment take a breather, which is good.

Buying Supplies in Bulk

When buying supplies for the office, it is almost always better to buy in bulk. This is because you will get the supplies for cheaper, as well as be able to save on frequent freight charges.

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Repair

If your printer makes funny noises or starts getting buggy, it is best to get repair done. There may be times when all it takes to get it back on track are a few simple troubleshooting steps, so always start with those. Make sure that your employees have basic knowhow on fixing a simple breakdown. If at all you need a technician to come check it out, make sure that is cheaper than buying a new printer.

Make Green Printing Official

Apply green printing policies in the workplace. This way, all employees will be obliged to follow the new rules.

Encourage Those That Step Up

If you reward people for being enthusiastic about green printing practices, you can slowly push others to follow in the same steps. It is also good for employees to know that their smallest efforts are appreciated.

Green practices are not the only way to cut down costs but they are a start. As far as the printer is concerned, buy a compatible toner cartridge for equal page yield and quality.

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printer-issues

Five Warning Signs of a Faulty Transfer Roller in Laser Printers

The transfer roller is one crucial component of a laser printer, which transfers the toner from the cartridge drum and imprints it on the paper. The transfer drum is electrically charged with the opposing polarity, to attract the toner particles onto the pattern created by the laser beam. The toner particles are then transferred onto the paper at the specific pattern in order to recreate a text or image. Many of the issues that occur with laser printers are due to the malfunctioning of the transfer roller.

Faulty Transfer Roller

A faulty transfer roller will cause the printer to exhibit certain warning signs. It is always recommended to pay attention to such signs to determine whether the transfer drum caused the issue or not. It is also advisable to rely on a professional technician to resolve the issues related to the transfer drum. Below are some warning signs that indicate a faulty transfer roller in a laser printer.

Recurrent Paper Jams

Recurrent paper jams are likely to be caused by the malfunctioning of the transfer roller. A failing transfer roller can actually prevent the proper intake of the paper. This causes it to lose its positioning and thereby get stuck inside, causing a paper jam. Following the instructions given in the printer’s manual can clear this, but it is recommended to leave it to a technician.

Squealing Noises

The other common sign of a malfunctioning transfer roller is the presence of squealing noises when the printer is functioning. This is usually the result of a misaligned or broken transfer roller. A simple misalignment of the transfer roller can be easily cleared by referring to the printer manual. In case the roller is broken, have it replaced by a printer technician.

Common Printer Issues

Foul Smell

The emission of a foul and unpleasant smell during printing is another sign of a faulty transfer roller. It is usually caused due to the accumulation of dirt on the sensitive surfaces of the roller. Doing simple cleaning using a soft cloth or compressed air can usually resolve the issue.

Fade Printouts

A faulty transfer roller can result in the production of faded printouts without legibility in the text or image. A dirty roller usually causes this, and carrying out a gentle wipe over the roller surface can restore normal print quality. Such cleaning should be done with caution, as the drum surface is highly sensitive.

Spots in Printouts

If the printout contains spots and streaks in different areas, it is a sure sign of a faulty transfer roller. Wiping the roller surface and carrying out several test printouts can somewhat resolve the issue. However, it is recommended to contact an expert printer technician to have it serviced for restoring normal printing.

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printer-issues

How to Troubleshoot Imperfections in Photo or Monochrome Printouts

The Windows Print Wizard utility in Windows 7 enables people to choose a group of photos, select a particular size, and print on a photo quality paper. If you are printing a square format picture from desktop, right-click on it and choose Print. This will reveal the wizard and then you have to choose the image size as 8½ x 11 to print the photo. If you see a white space on a side of the printout on the Print Preview, the image setting is correct for printing with the Windows utility.

If you choose a layout that is smaller than that to print an image, you would see an element of cropping on the print preview. However, if the photo is jumbled inappropriately due to extensive cropping, crosscheck the image size setting in the Windows Print Wizard prior to printing. If you still face more cropped spaces on a print preview despite using the size as 8½ x 11, try updating the printer driver.

For that, go to the printer the manufacturer website, find the right driver of your printer model and download it. Once installation of the up-to-date printer driver is complete in Windows 7, restart the PC to retry printing the photo. Upon system reboot, it is recommended to test print with monochrome ink on a standard paper. If the quality is below par, maybe it is the misalignment or clogging of the printhead that causes lines on a printed page. In that case, it is best to look into the user manual of the printer for details on how to fix the printhead issues.

If the printouts turn out with horizontal lines or white spots, try cleaning the printhead with Windows utilities. Click on the Start menu and open Devices and Printers. Right-click on the printer driver and choose Printer Properties. In the next window that pops up, select Preferences option under the General heading, and select Features in the pop-up that follows. Then click on Printer Services button, navigate to Device Services section in the next pop-up, and choose Clean the Printheads several times.

Make it a point to print a trial page in between cleaning in order to prevent nozzle damage. Turn off the printer overnight and run the printhead cleaning process again.

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printer-issues

How to Fix LAN Printer Connectivity Errors in Windows

If you are unable to take printouts on a network printer or a connected printer using Ethernet cables, try the two troubleshooting steps at the bottom to resume productive printing. First, eliminate the probability of two causes as explained.

When a Printer is Frozen, Not Connected, or Off

Crosscheck if the printer is on and a green light at its back denote an active network connection. If a printer is shared in the local network through physical connection cables with another PC, the Windows server system should be at login screen and active in the first place. In case it stays non-responsive or frozen, restart the printer in order to turn it active on the network.

The PC not Connected to LAN

Only if the computer is connected to the LAN network, it will show up in Add Printer wizard under Devices and Printers. If you are trying to print from an office PC, verify it is connected to LAN by examining the cable connections between the PC and the printer’s Ethernet port. If you are trying to print from a remote network, ensure a VPN connection is established between a remote PC and the server system.

Enable Network Discovery

This network setting in Windows that influences if the server PC can find other systems or if other PCs or devices inside a LAN network can find the server PC. If Network Discovery is disabled, though, a remote user may not be able to find the printers available in the network. To enable it in Windows, click Start on desktop, and enter Network and Sharing Center to open it. Once its window opens in Control Panel, click on Change Advanced Sharing Settings to the top left side and expand Home or Work (Current Profile). Under the network profile heading, select Turn on Network Discovery and click on Save Changes if Windows prompts.

Same way, File and Printer Sharing shall be enabled as well on the printer server in order for other PCs to access the printer drivers installed on the server. For that, Turn on File and Printer Sharing under Network and Sharing Center and click on Save Changes upon prompt. If the feature is not enabled, nobody else can connect or view to the printers in the server including LAN printers.

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Tips for When your Printer Won’t Print

Printers are one of the boons we have received from technology. These things can print anything from your e-tickets, to multiple page project reports. When a printer works, it is great; but sometimes, problems can come up in the way it operates. Following are some tips on how to fix a printer that wont print the way it’s supposed to.

Sometimes, the problem boils down to overuse or underuse. If you don’t use your printer frequently enough, there can be the issue of dried up ink blocking the nozzles. Overuse, on the other hand, can lead to small things like paper clips falling in and causing paper jams.

Choosing the Right Printer

It may sometimes happen that your printer is not printing because you have a software that has ‘virtual printer’ set as default. Therefore, when you hit Print, the thing you wish to appear on paper gets saved as a file instead.

To see if this is the case, go to the Start menu and choose Control Panel. From there, go to Devices and Printers, and find and right-click on the right printer to set it as default. Furthermore, check if the status of the printer is set to Ready, because if not, then that could be a problem as well.

After this, make sure that the right printer is chosen inside the program that you are printing from. This option will be available after you give the print command.

To troubleshoot, you can use the printing troubleshooter provided by Microsoft. There, hit the Fix It button, then download and run the program. After that, follow the steps outlined in the wizard. To troubleshoot from the Control Panel, go to Devices and Printers, then right click on the printer, and hit Troubleshoot.

Printing From your Phone or Tablet

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Common Printer Issues

If you are printing from your iOS device, the printer should have Wi-Fi and AirPrint support. Note that there are still many printers in the market, which don’t have the latter option.

If you are printing from your Mac, HandyPrint is a great option to turn the printer into an AirPrint printer. Another app for printing out of wireless printers directly is Printer Pro.

For printing from an Android phone or tablet to a printer connected to a PC, install Cloud Print on the device from the Google Play Store. Open Chrome on the PC, go to Advanced Settings, and choose Manage. After this, add the printer attached to the PC. Keep the PC and the printer on, and you will be able to print from the Android device.

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printer-issues

How to Troubleshoot Issues with Printing a Web Page on Firefox

If a web page prints incorrectly on Mozilla Firefox, you might need to make certain changes in the browser’s page settings. To do that, open Firefox, click on the three horizontal lines to the right corner, and choose Print in the next drop-down list. The Print Preview would pop up subsequently. In that window, ensure that Scale is configured as Shrink to Fit and that orientation is set as Portrait mode. After that, click on Page Setup and wait for its window to appear on screen. Once it pops up, click on the tab titled Margins & Header/Footer. In that section, ensure the margins are configured correctly; the default Firefox page margins are 0.5 inch or 12.7 mm.

Click OK in order to close the Page Setup window and return to Print Preview. Click Print again on Firefox, and ensure that the right printer name is shown on its respective field. Moreover, ensure that the setting is not Print to File, which will give you a digital copy of the to-be-printed web page. If the changes to the Firefox settings fails to resolve the printing issues, follow the below steps for advanced troubleshooting.

Find the Root Cause of the Printing Issue

You need to ensure that if the inability to print the web page occurs only on Firefox, and figure out whether it is something wrong with the printer or the web page that you are trying to print. To know the latter, try taking a printout of the same page on a different web browser like Google Chrome or Internet Explorer. If the web page prints correctly on another browser, you can strike out the possibility that the issue happened due to any printer error or web page issue.

If you can print the web page without running into any errors, you will have to reset the printer settings on Mozilla Firefox. To do that, key in about:config in the address bar of the browser and hit Enter key. Then, a warning reading, “This Might Void your Warranty!” may appear on the screen. To proceed ignoring that onto the about:config page, click on “I Accept the Risk! Then, enter print_printer in the field titled Search. Right-click on the setting and choose Reset. After that, click the Firefox menu button denoted by three horizontal lines and click Exit.

Now start a new browsing session on Mozilla Firefox, try to take a print out of the same page that showed the problem, and see if the issue is resolved.

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printer-issues

How to Fix Printer Connectivity Errors on Mac

When a printer on Mac shows offline, despite the printer staying online on the network or connected to the PC, you need to find out why the printer is unavailable on Mac OS. Of course, once you reestablish a connection with the PC and verify the driver software is not corruptly installed, you can resume productive network printing.

While you try to get the printer online on Mac, it is best to start with basic troubleshoots and see if the printer comes back to the network following each fix as listed below. If the printer stays offline despite basic troubleshooting, you should reset the printer and add it to the network again.

First Basic Troubleshoots

Ensure that the cable connections are safe between the printer and the computer or the network router, based on the printer connectivity method you use in your office setup. Make sure that the cables are not loosened and that the printer stays powered on just in case. Further, you should check the tray of the printer is devoid of paper jams.

In addition, ensure the tray has sufficient paper to print and that the paper is positioned in the printing direction. In case you see Low Ink error on the device, replace the empty cartridge of the printer.

Update Printer Driver

Update Printer Driver

This works similarly as on Windows. To update the printer driver on Mac, go to Software Update in order to install Mac updates through Apple’s official website. If the OS is up-to-date, click on the Apple logo and choose Restart. Once the system reboots, click System Preferences icon through the menu and choose Print & Scan option. Double-click on the printer in the list of printers that appears if a yellow light pops up next to its name. Then, click Resume.

Reset the Printer

Click System Preferences icon on the Dock or access it via the Apple menu. Choose Print & Scan subsequently. Press down Ctrl key and right click at the printer in the list. Chose Reset Printing System. To add the printer again, click the plus icon and choose the printer if it pops up; if you do not see the printer listed automatically, click on Add Printer or Scanner to proceed. Choose the printer from next list and click Add.

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printer-issues

How to Ensure Printer USB Cable Works Fine

When you face any printing issues unexpectedly, even a faulty USB cable of the printer may be to blame. If the printer starts and then stops if you move the USB cable, it is likely to cause a disruption in printing. However, wait before buying a replacement for the existing USB cable of the printer and confirm if it has operational faults following the below steps.

Examine Physical Damages

Switch off the printer and detach the connected cable from the USB ports. Check if the USB cable has damages such as cuts or crimps. Additionally, check if the USB connector’s point that is attached to the rest of the cable is safe. Replace it only if damages exist.

Measure its Length

If the USB cable of the printer is over 6 feet in terms of length, then it is likely the cable is a faulty one. If you face printing pauses, measure how long is the printer’s USB cable and replace it with a shorter one only if need be.

Confirm Cleanliness

Check if the cable connectors at both ends have accumulated dust or dirt alongside computer’s USB port and that of the printer too. If so, clear the connectors and ports using a handheld compressed air duster.

Ensure Connection Is Right

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It is advised to connect the printer to the PC without using a USB hub or any other intermediate device. Make sure that both ends of the USB cable are firmly inserted into the computer’s USB ports. Switch on the printer and retry taking a printout. If that fails to resolve printer connection problems, try changing the USB port on the computer.

Reverse the USB Port

Connect the printer’s cable to another computer or a different printer to the PC using the same cable in order to eliminate connection as the underlying cause or a faulty USB cable. If it works fine, be sure it is not the cable’s fault.

If so, switch off both the computer and the printer. Detach all of the USB peripheral devices such as USB mouse and keyboard. Reboot the PC and turn the printer back on to see if Windows detects the new hardware. Check for Safely Remove Hardware icon in the notification bar below the desktop. If it exists, printing disruption is unlikely to be caused by connectors or faulty USB cable.

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printer-issues

How to Fix Printer not Responding Issues in Windows 10

Printer problem in Windows can be frustrating and can cost you a lot of money and time. Printer not responding issue is one of the main problems that Windows 10 users face. However, you can address this problem using various methods such as those discussed below.

Check the Printer Connections

The first thing you have to do is to check all your printer connections. Check whether they are properly plugged into your laptop or desktop. If there are many printers connected to your computer via USB ports; try to connect the printer to another USB port available. In the case of Wi-Fi printers, check the authenticity and connectivity of your Wi-Fi network because there are many cases when the printer is unable to detect the exact network name.

Run the Printer Troubleshooter

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Run the printer troubleshooter in Windows 10 to solve the printer not responding problem.

  • Open the in-built troubleshooter in the Windows 10 by pressing Win + R shortcut keys.
  • Once you open the troubleshooter, enter exe/id Printer Diagnostic and opt for Return. In the next window that opens, click on the Advanced button and select Run as Administrator.
  • Now press Next button to detect the printer issues by scanning it.

Update the Printer Device Driver

One of the main reasons that your printers do not work may be the faulty or outdated device drivers. Even though Windows will update the device driver automatically, it is always better to check it manually as well. This will be useful especially when you have not enabled the automatic Windows Update service. Follow the steps to update your printer’s device driver.

  • Open the digital assistant Cortana in Windows 10 and enter Devices and Printers into it. This will let you open the Control Panel tab directly, where you can see all your printers.
  • If there is a yellow exclamation mark near any of your printers or if it does not appear at all, you have to update the driver for that printer. Here, you can also find the printer model number and name; note this down.
  • Go to your printer manufacturer’s website and download the latest drivers for the printer as per the model number and name you noted earlier. You can do this by entering the Printer Device Drivers in the search box.
  • Run and install the device driver properly.