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printer-issues

How To Fix PDF File Printing Issues?

Pinpointing the issues associated with your printer can be a difficult task. There can be a wide range of issues that can affect the performance of your printer. Hence, when you find that your printer not responding or printing properly, then you will have to check for a large number of issues.

PDF file printing problems arecommon issues associated with printers. It can be caused by different problems including the technical issues associated with the printer, problems with the format of the PDF file, etc. Therefore, you have to find the right issue for solving this problem. Hence, we are listing some of the common problems that canresult in PDF file printing issues and the ways to trouble them.

Hardware Issues

If your printer refuses to print PDF files, the first thing you have to check is the hardware. It might be as simple as a loose connection, therefore, check for any issues with the power before you go for other options. Also, try to unplug the printer from its USB hub, instead, plug it directly to the USB port of the computer. If it does not work, then turn off your printer and switch it on after a few minutes. This will improve the connectivity status, hence, you might be able to solve the issue.

If the problem still persists, then check whether there are any issues associated with the printer driver. If the printer driver is unavailable, it can also result in printing issues. Ensure that the printer driver is upgraded and compatible with the print software.

Error With The PDF File

Sometimes, the culprit might be your PDF file. The format of the file might be wrong or there might be some missing or corrupted data. It can also result in printing issues. For resolving this issue, try the Print Image option and also make sure that the toner cartridge has enough ink. If you still can’t correct the issue, then copy or download the file into your hard drive, particularly, if its source is the Web or the email. This will help you to correct the issues associated with the missing or corrupted data.

Software Issues

Printer Not Responding

If the above-mentioned problems are not the reason for your printing issues, then check if there are any problems associated with the software. Try to restart the computer and print the file again. When you restart the file, it will be possible to clear its memory and memory cache which can be useful to restore the integrity of the file. Hence, you might be able to solve the issues.

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printer-issues

How to Resolve Driver Package of Printer Cannot Be Installed

There are instances where users are unable to install the right printer driver in Windows PC. An error message appears when the operating system is not successful in installing the necessary drivers. Below are some ways to troubleshoot the issue.

With the Printer Troubleshooter

Run the printer troubleshooter in Windows, and check in case it detects any issues and resolves them.

  • Press the Windows and R keys at the same time, type Control Panel in the dialog box, and press the Enter key to open it.
  • Type Troubleshoot in its search bar at the upper right side, and select the Troubleshooting from the search results.
  • In the next menu that opens, click on View all link situated at the window’s left side. Then, the OS will populate all available troubleshooters in the PC.
  • Go through the options available until you find the one titled Printer, and click on it.
  • Check the Run as administrator option and Apply repairs automatically They will make sure that it finds maximum issues, and fixes are applied quickly as well.
  • Follow the instructions on the screen, and wait for the troubleshooting process to finish.

Stop the Print Spooler Service, Delete Printer Files, and Restart the Service

Try stopping the print spooler from the list of Windows services, deleting temporary internet files, and restarting the spooler service. It could be that drivers are unable to function correctly owing to any discrepancy, and restarting the spooler might resolve it.

  • Press Windows and R keys simultaneously to open the Run dialog box. Type services.msc in it and press the Enter
  • In the list of services, scroll down to and locate Print Spooler. Right-click on the service and select Properties from the shortcut menu. Click on the Stop button under the General tab, and press on the OK button to confirm the change.

Print Spooler.

  • Once it is stopped, you can delete printer files in your system. For that, open Windows Explorer, then type and enter the path mentioned below.

C:\Windows\System32\spool\PRINTERS

Permission might be required to access the PRINTERS folder. If prompted by the OS, then select Continue.

  • Delete files in the folder, and then close the window.
  • Now, go back to the General tab in the Print Spooler Properties, and Start Also, make it a point to configure its Startup type as Automatic.
  • Now, retry installing printer drivers.

For your information, restarting the spooler service or reinstalling the drivers might resolve printer keeps going offline issue, depending on what caused it.

Update Printer Drivers

You can update the driver of your printer manually, or let Windows Update do the task. If your printer driver is unavailable through the Windows Update option, then you have to try downloading it from your printer manufacturer website, and install it.

  • Launch the Run dialog box as mentioned above, and type devmgmt.msc in it and press Enter.
  • In the Device Manager window, go to all hardware and right-click on the printer hardware, and select the Update driver option from the context menu.
  • Now, How do you want to search for drivers dialog box appears. Select the Browse my computer for driver software option, and continue.
  • Browse and select the downloaded driver file, and update it by following instructions.
  • Reboot your system, and check if the issue gets fixed.

In case you are not able to update the drivers manually, you can try using the OS update to search for distinct drivers available on the internet, and update it automatically. This might fix the issue, as important Windows updates roll out aimed at the bug fixes in the OS.

  • In the Start Menu search box, type Windows update. Click on the respective search result, which appears.
  • In the Update Settings, click the button that reads, Check for updates. The OS will then check for available updates automatically, and then install them. You might be prompted to reboot the system for the changes to take effect.
  • After the update, check if the issue got resolved.

Uninstall the Printer

In case the aforementioned methods do not work, then try uninstalling the problem printer, and update it.

  • Open the Device Manager as mentioned above.
  • Right-click on the printer hardware, and select Uninstall device from the pop up menu.
  • After it is done, try the update steps mentioned just above, and then add the printer.

Note that in case your computer does not detect the network printer, try resetting the router, and reconnect your PC and printer. As a precaution, you should restart the router occasionally in order to avoid issues such as these. If you still come across any driver related issues, including printer keeps going offline, get in touch with our printer service professionals through the toll-free number for a solution.

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printer-issues

How to Troubleshoot Printing Errors with a Canon Printer

In case printing with a Canon printer does not begin, you can try these steps to troubleshoot it. Prior to getting in touch with Canon printer repair technicians, make sure connection or certain configurations are correct to facilitate printing.

Ensure Printer is Plugged in Securely and Turn it On

The ON light flashes while your printer is initializing. You have to wait until it stops flashing as well as remains lit. When printing big data like photos or graphics, the process may take longer to begin. The light flashes while your computer processes the data and sends it to your printer. Wait until printing begins.

Ensure Printer is Connected Properly to the PC

Ensure the USB cable connection is working. When it is plugged in securely, crosscheck the following.

  • In case you are using a USB hub, disconnect the same, connect Canon printer to your system, and try printing again. In case printing begins normally, then the hub may not be working. If so, get in touch with its vendor.
  • If there is a problem with direct USB cable, replace it and try printing again.

In case you are using the printer over LAN, ensure it is correctly configured for network use.

Is Wireless Accent Point Mode Turned On

To take printouts with a different mode or network other than wireless LAN, disable the said mode first. In case you do not use your printer with WLAN or accent point mode, follow the steps mentioned below to disable the same.

  • Press as well as hold the Wireless button and release it as and when ON light flashes.
  • Press the Back button two times and then press the Wireless

Ensure the ON light changed to lit and the wireless light is not lit. In case the ON light has not changed to lit, press the Wi-Fi button and release it when it flashes. This should disable WLAN.

Delete Unwanted Print Jobs

In case your printer does not begin printing, some print jobs may be remaining in the software. You can delete unnecessary print jobs from the Canon software, which shows printer status and printing progress. You can see the software’s icon on the taskbar.

  • Open the software.

  • Click on Display Print Queue option on the software.
  • Delete print jobs by selecting Cancel All Documents from Printer Confirm the same by clicking on Yes when a prompt pops up.

Ensure Printer Driver is Chosen When Printing

If your manufacturer’s printer driver is unavailable on the computer or you are using one meant for another printer, it will not let Canon users print. Ensure your printer name is chosen in the dialog box of Print. To make the printer the one chosen by default, click on Set as Default Printer option.

Configure the Right Printer Port

Ensure the printer port is correctly configured on Windows 7 computer. For that, follow the steps mentioned below.

  • Sign in with administrator privileges.
  • Click the Start button on the desktop, and choose Devices and Printers from the Start Menu.
  • Right-click on your Canon printer icon, and choose Printer properties option from the context menu.

  • Click on Ports tab in order to crosscheck port settings.
    • Ensure a USB port with your Canon printer, mentioned in the respective column, is chosen for Print to the following port(s).
    • In case the setting is not correct, then install MP Drivers again using its setup compact disc or after downloading it from the Canon site.
    • In case printing does not begin although your printer is connected to your system with a USB cable interface and the right port is chosen, then try the below steps:
    • On Windows 7, click on Start button and choose All Programs from the menu. Then, navigate through Canon Utilities > Canon My Printer > Canon My Printer and then choose Diagnose and Repair Printer.
    • You can also search for Canon printer repair and diagnose option on Start menu’s search box to see if it appears there. After opening it, follow the instructions on screen to configure the right port of the printer, and then choose the printer name.

In case the issue is not resolved, reinstall MP Drivers as said.

Is Print Data Very Large?

Although configuring the following setting on Windows computer may quicken printing, note that turning it on may reduce the quality of print. Yet again, if you are okay to compromise its quality, then configure the setting.

  • Click on Print Options on the printer driver’s Page Setup
  • Then configure or enable Prevention of Print Data Loss in the new dialog that pops up.

If you need any further assistance with the issues you were facing with the Canon printer, get in touch with our technicians through the toll-free number for a quick solution.

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printer-issues

How to Fix Printer Installation Error 0x00000057

Computer printers have made our lives a lot easier. These devices have enabled us to print hundreds or thousands of documents a day without any delays. It is safe to say that millions of employees and employers from all over the globe are heavily dependent on computer printers.

Just like other electronic devices and machines, printers also require regular maintenance and proper care. Apparently, if you fail to take good care of your printer, then you might experience printer driver is unavailable error, wireless printer offline issue, and other common printer errors.

One of the most common errors reported by several computer users who use printers on a daily basis is Error 0x00000057. This is an annoying computer printer error because it prevents users from adding a printer to their PC. Error 0x00000057 usually happens due to the presence of corrupt drivers but many other reasons may also trigger this error. Below are a few simple troubleshooting steps that might help you to resolve the Error 0x00000057.

Few Simple Troubleshooting Steps

  • Press on the Windows key on your keyboard and then select Control Panel from the list of options.
  • Go to the Devices and Printers section in the Control Panel window, and scroll down until you see the Add a Printer
  • Choose Create a new Port and then select Local Port in the Type of port
  • You will now have to enter the Network Path to the computer printer, \\ComputerName\SharedPrinterName.
  • Select the printer from the list of options and then click on Replace the driver that is currently installed option.

A dialog box will now appear, which will ask you whether you wish to share the computer printer or not. If you wish to do so, then you will need to assign a name to the device. You can either choose the suggested name or given any name as you please.

If you are still experiencing Error 0x00000057 and if you are unable to add printers to your computer, it is best to seek the help of expert printer support technicians. These experts have dealt with a number of common printer issues including printer driver is unavailable and wireless printer offline errors, which means that they will be easily able to resolve the issue.

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printer-issues

How to Remove a Toner Cartridge Out of a Stuck Laser Printer

An improperly installed toner cartridge in a laser printer may cause its cover to stay slightly open and that may hinder the proper functioning of the device. Several factors may cause the laser printers’ cover to remain ajar, including the installation of an incompatible cartridge. However, you would have to take out the toner cartridge and replace it with the right one regardless of what caused the printing problem. An error message may show up on the display of the printer or the PC indicating stuck cartridge or a similar message.

Turn off the laser print prior to changing the cartridge. Let the device cool down for a while after that, and feel the temperature on the cover of the laser printer prior to taking out the toner cartridge. If you do not feel the heat on its cover, you can safely open its cover, be it a front-facing or a rear cover as per the design of the laser printer, and get a hold of its drum unit’s handle to pull out the cartridge gently.

You can release the cartridge from the laser printer’s drum unit using a lever, a switch, or a button for that, as per the model of the printer. Do not force out the toner cartridge. If it will not release easily, use a lock and unlock mechanism equipped in the printer for safe removal of the cartridge. If it is still stuck, it is best to call a printer service professional to remove the toner cartridge without having to damage the drum unit.

While it is out of the laser printer, slide a tab along its rear to and fro in order to clean the corona wire inside the printer. Note that not all drum units have the corona wires running through it, but if your printer has that, it is worth maintaining that in order to avoid any print quality issues in the future. After the cleaning, slide both the toner cartridge and the drum unit into the laser printer. If your printer has a toner/drum combination, line it up properly and make sure to slide it in so that you can close the panel of the device.

Turn on the printer after closing its door or panel and resume printing only after ensuring that the device’s control panel shows a green light or displays a ‘ready’ mode. Ensure to use the toner cartridge model as per the model of the printer. If you are unsure, check the printer manufacturer’s website.

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printer-issues

How To Resolve Printer Offline Issues

The printer becoming offline and unavailable for printing is a commonly occurring issue in most printers, especially those that are connected to a network. It can occur quite unexpectedly and prevent you from taking printouts. This issue can still occur even if you have kept the printer on and ready to print. The device will go offline, which prevents communication between your printer and computer. Several trivial issues such as loose cables or a paper jam can also cause your printer to go offline.

Such a printer offline or printer driver is unavailable issue is also attributed to other serious problems like a driver error. However, you can easily diagnose the problem by checking some basics related to connectivity, and then going for the software and drivers to determine the problem. The following are some effective ways to resolve a printer offline issue, and re-establish normal printing.

Rechecking the Connections

Mostly, a simple connectivity issue with the USB cable that links your printer to the computer can cause your printer to become offline. You first need to recheck such connections. Remove the USB or Ethernet cable from the ports of the printer and computer, and insert it back again properly.

You can also switch the printer USB to another port on your computer to check whether the printer is back online. Also, check if a faulty cable caused the problem, by connecting a working USB or Ethernet cable between the printer and your computer.

Manually setting it Online

You can also restore your printer and make it online by manually setting it so that your computer recognizes it. If you are using a Windows computer, click on the Start button and then open the Control Panel. In it, click on Devices and Printers, which will display the connected printers on your computer. Right-click on the printer that is experiencing the issue, and click on the See what’s printing option.

Then, right-click on the menu and select the Printer option appearing at the top left of the window. Click on the Use Printer Online from the drop-down menu to manually enable your printer. You can also cancel the pending print jobs by selecting Cancel All Documents from the menu and then manually bring the printer online.

Reinstalling the Printer

Another way to bring your printer online is by removing and then again reinstalling the printer. For this, you need to choose Devices and Printers from the control panel. Select the Remove device option in the drop-down menu by right clicking on the printer having the issue. After that, add the printer again into your computer by clicking on the Add a Printer option in Devices and Printers and following the onscreen instructions.

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printer-issues

Five Warning Signs of a Faulty Transfer Roller in Laser Printers

The transfer roller is one crucial component of a laser printer, which transfers the toner from the cartridge drum and imprints it on the paper. The transfer drum is electrically charged with the opposing polarity, to attract the toner particles onto the pattern created by the laser beam. The toner particles are then transferred onto the paper at the specific pattern in order to recreate a text or image. Many of the issues that occur with laser printers are due to the malfunctioning of the transfer roller.

Faulty Transfer Roller

A faulty transfer roller will cause the printer to exhibit certain warning signs. It is always recommended to pay attention to such signs to determine whether the transfer drum caused the issue or not. It is also advisable to rely on a professional technician to resolve the issues related to the transfer drum. Below are some warning signs that indicate a faulty transfer roller in a laser printer.

Recurrent Paper Jams

Recurrent paper jams are likely to be caused by the malfunctioning of the transfer roller. A failing transfer roller can actually prevent the proper intake of the paper. This causes it to lose its positioning and thereby get stuck inside, causing a paper jam. Following the instructions given in the printer’s manual can clear this, but it is recommended to leave it to a technician.

Squealing Noises

The other common sign of a malfunctioning transfer roller is the presence of squealing noises when the printer is functioning. This is usually the result of a misaligned or broken transfer roller. A simple misalignment of the transfer roller can be easily cleared by referring to the printer manual. In case the roller is broken, have it replaced by a printer technician.

Common Printer Issues

Foul Smell

The emission of a foul and unpleasant smell during printing is another sign of a faulty transfer roller. It is usually caused due to the accumulation of dirt on the sensitive surfaces of the roller. Doing simple cleaning using a soft cloth or compressed air can usually resolve the issue.

Fade Printouts

A faulty transfer roller can result in the production of faded printouts without legibility in the text or image. A dirty roller usually causes this, and carrying out a gentle wipe over the roller surface can restore normal print quality. Such cleaning should be done with caution, as the drum surface is highly sensitive.

Spots in Printouts

If the printout contains spots and streaks in different areas, it is a sure sign of a faulty transfer roller. Wiping the roller surface and carrying out several test printouts can somewhat resolve the issue. However, it is recommended to contact an expert printer technician to have it serviced for restoring normal printing.

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printer-issues

How to Troubleshoot Imperfections in Photo or Monochrome Printouts

The Windows Print Wizard utility in Windows 7 enables people to choose a group of photos, select a particular size, and print on a photo quality paper. If you are printing a square format picture from desktop, right-click on it and choose Print. This will reveal the wizard and then you have to choose the image size as 8½ x 11 to print the photo. If you see a white space on a side of the printout on the Print Preview, the image setting is correct for printing with the Windows utility.

If you choose a layout that is smaller than that to print an image, you would see an element of cropping on the print preview. However, if the photo is jumbled inappropriately due to extensive cropping, crosscheck the image size setting in the Windows Print Wizard prior to printing. If you still face more cropped spaces on a print preview despite using the size as 8½ x 11, try updating the printer driver.

For that, go to the printer the manufacturer website, find the right driver of your printer model and download it. Once installation of the up-to-date printer driver is complete in Windows 7, restart the PC to retry printing the photo. Upon system reboot, it is recommended to test print with monochrome ink on a standard paper. If the quality is below par, maybe it is the misalignment or clogging of the printhead that causes lines on a printed page. In that case, it is best to look into the user manual of the printer for details on how to fix the printhead issues.

If the printouts turn out with horizontal lines or white spots, try cleaning the printhead with Windows utilities. Click on the Start menu and open Devices and Printers. Right-click on the printer driver and choose Printer Properties. In the next window that pops up, select Preferences option under the General heading, and select Features in the pop-up that follows. Then click on Printer Services button, navigate to Device Services section in the next pop-up, and choose Clean the Printheads several times.

Make it a point to print a trial page in between cleaning in order to prevent nozzle damage. Turn off the printer overnight and run the printhead cleaning process again.

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printer-issues

How to Fix Printer Connectivity Errors on Mac

When a printer on Mac shows offline, despite the printer staying online on the network or connected to the PC, you need to find out why the printer is unavailable on Mac OS. Of course, once you reestablish a connection with the PC and verify the driver software is not corruptly installed, you can resume productive network printing.

While you try to get the printer online on Mac, it is best to start with basic troubleshoots and see if the printer comes back to the network following each fix as listed below. If the printer stays offline despite basic troubleshooting, you should reset the printer and add it to the network again.

First Basic Troubleshoots

Ensure that the cable connections are safe between the printer and the computer or the network router, based on the printer connectivity method you use in your office setup. Make sure that the cables are not loosened and that the printer stays powered on just in case. Further, you should check the tray of the printer is devoid of paper jams.

In addition, ensure the tray has sufficient paper to print and that the paper is positioned in the printing direction. In case you see Low Ink error on the device, replace the empty cartridge of the printer.

Update Printer Driver

Update Printer Driver

This works similarly as on Windows. To update the printer driver on Mac, go to Software Update in order to install Mac updates through Apple’s official website. If the OS is up-to-date, click on the Apple logo and choose Restart. Once the system reboots, click System Preferences icon through the menu and choose Print & Scan option. Double-click on the printer in the list of printers that appears if a yellow light pops up next to its name. Then, click Resume.

Reset the Printer

Click System Preferences icon on the Dock or access it via the Apple menu. Choose Print & Scan subsequently. Press down Ctrl key and right click at the printer in the list. Chose Reset Printing System. To add the printer again, click the plus icon and choose the printer if it pops up; if you do not see the printer listed automatically, click on Add Printer or Scanner to proceed. Choose the printer from next list and click Add.

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printer-issues

How to Fix the Printer Driver is Unavailable Error on Windows 10

Sometimes, a ‘Printer Driver is Unavailable’ error shows as a status on the driver software installed on Microsoft Windows 10 PC. The software resides in Devices and Printers in Control Panel of the computer. The error occurs if printer’s driver is not up-to-date, if it is corrupt, or Windows updates are yet to be installed on Windows 10. So first, you should look into the driver or the operating system to know the status if the ‘Printer Driver is Unavailable’ error pops up out of nowhere. To help you fix the issue on Windows 10 PC, below are a few troubleshoots you can try.

Try Reinstalling the Printer Driver

As said, an incompatible or corrupt printer driver maybe the underlying reason as to why the error occurs on Windows. So, you should install a right driver to troubleshoot the error that won’t let you take printouts. If that is the status, simultaneously press the Windows key and the R key on the keyboard to launch Run. Enter devmgmt.msc on the dialog box appearing on desktop and click on OK. Then, find the printer driver installed on the computer, right-click on it, and choose Uninstall device. To confirm the same, click Uninstall upon prompt. Now, download the right printer driver from the manufacturer website and install that on the computer to see if that resolves the issue.

Install Windows Updates Manually

If you have not turned on Automatic Updates on Windows as of now, and the OS is out-of-date henceforth, it might make the printer driver to go unavailable temporarily until troubleshooting necessitates for printing. Follow the below steps to install Windows updates and troubleshoot the error on Windows 10 PC.

  • Click on Start button on desktop, enter update on the search box, and choose Check For Updates
  • Again, confirm the same on Windows Update and under Update Status.

If you see an Updates Are Available option, you will then see a dialog box stating that alongside Preparing To Install Updates showing the percentage remaining. Depending on your broadband speed, you will have to wait for some time until Windows updates to the latest version available. Once the update completes, restart the PC, and retry printing a digital file in order to see if that fixes the printer issues that occurred unexpectedly.