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printer-issues

How To Solve Printer Not Responding Due To Less Memory?

There are many types of printing issues that users face and they can be quite frustrating. Most of them can be resolved by simple steps and they are not very complicated. But those that are hardware related would sometimes require the technical expertise of professionals from service centers because in such cases the printer won’t print. Here we will be looking into the problem when there is insufficient memory and how to fix it.

One common printer problem in windows is when there is insufficient memory resulting in printer won’t print and this can be followed by other errors like a missing file. This can be troubleshot by multiple methods and they are shared below.

Reboot And Print Again

In case the printer not responding, rebooting, or restarting the printer can solve the problem in many cases and this works even for insufficient memory problems.

  • First, reboot the computer and see if the error message regarding the printer problem is there.
  • Now open the Notepad and in it type any sentence and press the shortcut “Ctrl +P” to see if the printer is printing the sentence you entered.
  • If it prints then earlier you were not able to print because the file was corrupted or there was not enough memory for the print spooler program.

Connecting The Printer Through USB Port

If the above step did not work, then try the following method. If the printer is attached and works through a USB cable then perform the steps shared below.

  • Uninstall the printer software that is already installed.
  • Disconnect the power cord of the printer and the data cable by which it is connected to the PC.
  • Now, reinstall the OEM printer software provided by the printer manufacturer.
  • Connect the power cord and switch on the power to the printer.
  • During the installation process connect the USB cable from the printer to the PC when prompted.

In most cases, this should resolve the printer not responding issue, if not follow the method explained below.

Check Available Memory

For the computer to support your multi-purpose printer it must have minimum system memory as stipulated by the manufacturer. Once you have confirmed this and the insufficient memory issue still persists, then you must check the task manager. You can launch it with the shortcut “Ctrl + Alt + Delete”, once it is launched, select the performance tab. From here you can know if the required printing storage memory corresponds to what the manufacturer stipulated.

These are some of the ways you can try fixing the printer not responding to issues from insufficient memory.

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printer-issues

How To Resolve Chrome Printer Won’t Print Issue?

Google Chrome is the most popular and widely used web browser in the world because of the host of features and security that it offers to its users. However, like any browser, it can also cause issues like not being able to print from Chrome or the printer not responding to print command from the browser. So, the purpose of this article is to resolve this issue, and shared below are steps to do it, read on to know more.

How To Fix Issues When Printing From Chrome?

Method 1: Uninstall Chrome After Deleting The Local Browsing History

This is done by doing the following steps.

  • Open Google Chrome, click on the menu button i.e. three dots at the top right corner, on the menu go to “Settings” and select it. In the next section under “Privacy and security” click on “Clear browsing data”.
  • In the “Clear browsing data” section adjacent to “Time range” select “All time”, then check the boxes for Browsing history, Cached images and files, and Cookies and other site data. Next click “CLEAR DATA”. When the deleting process is complete close Google Chrome.
  • Press Windows key + R and open the Run Command dialog box, type in “appwiz.cpl” and hit Enter.
  • The Program and Features window is opened, in it scroll down to Google Chrome, right-click and in the menu select Uninstall.
  • If the message for deleting local browser history of Google Chrome appears, select Accept followed by Next.
  • After you have completely uninstalled Chrome, restart your computer.
  • After switching on the computer, download and install the newest version of Google Chrome.

Method 2: Delete Unused Printers

  • Open Google Chrome and click on the menu button i.e. three dots on the top right corner and in the menu go to “Settings”.
  • In the “Settings” section scroll down to the bottom and select “Advanced”. Scroll down to Printing and click on “Google Cloud Print”.
  • In the “Google Cloud Print” section click on “Manage Cloud Print devices”, press “Manage” adjacent to printers that are not used now and click “Delete” to delete unwanted printers.
  • Now there is only one active printer, restart the computer and open Google Chrome to s
    ee if the printer not responding to Chrome browser
  • remove-printer-driver-300x244print command is resolved.

Method 3: The Shortcut Method

If the printer won’t print to print command form Google Chrome, an easier method is to use the combination “CTRL + SHIFT + P” as it will temporarily solve the issue.

We hope that the aforementioned instructions will help

to resolve printing issues related to the Google Chrome browser.

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printer-issues

How To Fix PDF File Printing Issues?

Pinpointing the issues associated with your printer can be a difficult task. There can be a wide range of issues that can affect the performance of your printer. Hence, when you find that your printer not responding or printing properly, then you will have to check for a large number of issues.

PDF file printing problems arecommon issues associated with printers. It can be caused by different problems including the technical issues associated with the printer, problems with the format of the PDF file, etc. Therefore, you have to find the right issue for solving this problem. Hence, we are listing some of the common problems that canresult in PDF file printing issues and the ways to trouble them.

Hardware Issues

If your printer refuses to print PDF files, the first thing you have to check is the hardware. It might be as simple as a loose connection, therefore, check for any issues with the power before you go for other options. Also, try to unplug the printer from its USB hub, instead, plug it directly to the USB port of the computer. If it does not work, then turn off your printer and switch it on after a few minutes. This will improve the connectivity status, hence, you might be able to solve the issue.

If the problem still persists, then check whether there are any issues associated with the printer driver. If the printer driver is unavailable, it can also result in printing issues. Ensure that the printer driver is upgraded and compatible with the print software.

Error With The PDF File

Sometimes, the culprit might be your PDF file. The format of the file might be wrong or there might be some missing or corrupted data. It can also result in printing issues. For resolving this issue, try the Print Image option and also make sure that the toner cartridge has enough ink. If you still can’t correct the issue, then copy or download the file into your hard drive, particularly, if its source is the Web or the email. This will help you to correct the issues associated with the missing or corrupted data.

Software Issues

Printer Not Responding

If the above-mentioned problems are not the reason for your printing issues, then check if there are any problems associated with the software. Try to restart the computer and print the file again. When you restart the file, it will be possible to clear its memory and memory cache which can be useful to restore the integrity of the file. Hence, you might be able to solve the issues.

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printer-issues

Printer Power Circuit Problems

Printers are electronic devices with many mechanical parts and their chances of failure or malfunction are high. It is very common for users coming across different printer issues and one of the most common problems is the printer not printing. This can be due to multiple reasons and many of them can be fixed at home without the help of experts. Listed below are some troubleshooting steps to find out the cause when your printer wont print.

Basic Checkup

The first thing that you can do is try plugging in the printer to a different power outlet to see if it is turning on and if not try using a spare power cord to see if the problem is with the power cord or the printer. You should also try connecting a different electrical device to the wall outlet to see if the problem is with the power outlet. Besides, you should be careful not to connect the printer to a surge protector. Always connect the printer to the wall outlet directly. Sometimes, the printer might turn on when you remove the power cable and let it remain idle for an hour and then connect it back.

Reset Using Power Button

The other reason could be with the power button being damaged or faulty due to long usage. If the power button is damaged, it wouldn’t be blinking and replacing or fixing it by an authorised brand service centre can resolve the issue of printer not printing.

Printer Ink Leakage Issue

Sometimes leaked ink from the cartridge can cause short circuits and stop the printer from turning on. So to check it, open the cartridge access door and look inside with the help of a torch light to see if there is any ink leakage. If there is any kind of leakage, then it is better to take the printer to a service centre to fix the issue.

Other Hardware Issues

When there is an issue with the printer mainboard, it can result in the printer not printing. Not only that, it can also damage the print head resulting in the printer not being able to print. Besides, if it is connected using a USB port and the computer doesn’t detect it, then it could be the power not reaching the printer circuit.

Above shared are some of the reasons for the printer not responding or not printing and if it is any kind of power circuit issue, it is better to take it to an authorised service centre.

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printer-issues

How to Troubleshoot Word Print Function Not Responding or Working?

Microsoft Word is arguably the finest word processing program on personal computers, particularly for Windows users. The program works fine for the majority of users, but you may encounter the odd hiccup, as it is the case with any other application. Some users of Windows 10 have come across Word’s print failing to respond or work. This could occur due to many reasons, but the good thing is that it is not all that hard or complicated to fix this error.

Restart Everything

Be sure to save whatever you are doing on your system and close every program and open windows before you proceed. Then, reboot your PC, and unplug and plug your printer to restart it. Use a router if you are not already using it. It may fix some bottlenecks, which might be keeping you from printing your Word document.

Check Your Printer

Ensure that this device is turned on and every connection wire sits tightly. Confirm the paper is not jammed or the condition of the paper. Remove curled or bent paper to keep further jams from happening. The issue may be because of some of these reasons.

Check Your Connections

Is the device shown as offline on Windows? Have you checked whether the interface you are using to connect the printer to PC is working? If it is USB, then check the cables sit tightly and work fine. If it is wireless, then check your router and whether it is within range. Confirm every device and hardware component is working correctly before you retry printing the document.

If you are still not able to print, then check whether your printer is configured to offline mode. For that, choose Start, open Settings and go to Devices > Printers and scanners. In the new window, choose your printer and click Open queue. Below Printer, confirm whether there is a selection for Use Printer Offline option. If the issue persists, try the next step.

Check Your Connections

Remove and Re-add the Printer

Try this step to see whether it resolves the issue. Go to Control Panel, click View devices and printers.

Right-click the problem printer and choose the Remove device option. Wait until Windows removes it. After that, click the Add a printer button in the same window to add it back again. Windows should then recognize your printer provided that it is working how it should be.

Remove and Re-add the Printer

Try a Different Word Document

Maybe your issue has to do with the original file itself. Maybe it is corrupted, or contains a format which the printer does not support. Check whether print for a different document is working. If it is, copy the content from your problem document without formatting and paste it the same way in another document, and try printing the latter. You will need to reformat the text, but this step should fix the problem.

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printer-issues

How to Resolve Printing Issues Related to Word Documents

You might come across certain issues with your printer while working on a Word document, such as an error message saying, “Printer Not Responding”. Usually, such an issue happens due to an error in a specific template or a particular document. Worry not, there are many ways to fix such common printer problems; below are a few troubleshooting steps you can try.

Take a Printout of Another Document on MS Word

Do this as a basic test. If you are unable to print a certain page on Word, you can try to print another page. This will confirm whether the issue is pertaining to a single document or template in MS Word, or whether your printer has run into a technical problem.

For that, open the Word processing software and click the Office Button on the top left corner. Choose New in the resulting menu to open the New Document pop up box. Now select Blank Document in the window and click Create.

Enter some random text in the file to print, and use the Ctrl + S shortcut key combination to save the file on your computer. After you have saved the file, click on the Office Button again, and select Print from the dropdown menu. Alternatively, you can use the Ctrl + P shortcut keys to open the Print command box.

Select the name of the printer in the pop up window and click OK to print the document. If the test print is successful, it means that the MS Word template you used earlier was faulty. So you will have to create a new custom template in order to fix the printing problems. However, you can also try renaming the existing template to see if resolves the printer not responding error.

How to Rename an MS Word Template

  • Exit Microsoft Word, and click on the Start button on the bottom left corner of the desktop screen to open the Start Menu. Type Normal.dotm in the search box.
  • If you cannot find Normal.dotm in the search results, enter %appdata%\Microsoft\Templates in the Start Menu search box and press Enter.
  • A window will open on the screen with the Normal.dotm template in it. If you see the template with an exclamation mark, it confirms that there is some issue with the Normal.dotm template. Right click on it, click on Rename, and change the extension from .dotm to .old

Once you are finished with these steps, create a new document following the previously mentioned steps, and take a test print again. You should be able to take the printouts successfully now. However, note that you may not be able to print the documents made using other templates. So you also need to create a new template and set that as default.

Creating a New Custom Template

  • Open Word and click on the Office Button on the top left corner. Choose New in the dropdown, select Blank Document, and click Create. You can enter any basic data that you want to keep as a template, or leave the file blank.
  • Now click on the Office Button once again, and select Save As from the resulting menu. Click on Word Template in the context menu, and name the file as NewTemplate.
  • Select Local Disk (C:)/Users and open the folder for your computer user name. now go to AppData/Roaming/Microsoft and open the Templates Set this as the location to save your NewTemplate file.
  • When done, open a MS Word document and click on the Developer tab on the top ribbon menu. If you do not see the same in MS Word ribbon, click on the Office Button, select Word Options, and put a tick mark against Show Developer tab in the Ribbon
  • Select Document Template in the Developer tab, and click on the Attach button near the Document template Select NewTemplate.dotm from the pop up box and click Open, followed by OK, to set the template as default.

The above steps would have helped you to fix your printing issues with MS Word. However, these are applicable only if there was an error with the document file or the template. If the printer not responding problem persists, it may be due to some other error, in which case, it will be better to get in touch with our technical support team for further assistance.

Sometimes, the printer won t print error can be due to the print spooler problems, whereas at times, an outdated printer driver can also lead to the issue. So it would be always better to call our printer tech support team to diagnose and fix the problem promptly.

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printer-issues

How to Configure and Share Network Printer in Windows 10

In Windows 10, you can share a printer with several computers on the network. For that, you have to configure sharing settings for your printer, connect the device to the main PC with a USB cable or wirelessly, and turn it on. The system should be powered on and connected to both the network and printer.

Note that when sharing it, you need to ensure that the settings are configured in the main PC and other systems too. Moreover, make certain that you know the main PC’s name. For more information, see the steps to “Configure sharing settings” and “Find the name of the computer” sections at the end of this post.

Steps to Share the Printer in the Main Computer

There are a couple of methods to do this, as mentioned below. Also note that in case you need, you can edit the printer’s Share name. It is used when connecting to it from a different PC.

  • Using Settings
    • Select Start, then click on Settings and navigate to Devices > Printers & Scanners.
    • Select the printer you need to share, and click on Manage.
    • Click Printer Properties, and select the tab titled Sharing.
    • In the tab, click on Share this printer.
  • Using Control Panel
    • In the taskbar’s search box, key in Control Panel and select it.
    • Below Hardware and Sound, click View devices and printers.
    • Right-click on the device you need to share, and click Printer properties.
    • On the tab titled Sharing, click on Share this printer.

Steps to Connect the Shared Printer with Another System

  • Using Settings
  • Select Start, click Settings and go to Devices > Printers & Scanners.
  • Under it, click on Add a printer.
  • Select the printer you need, and click Add Device.
  • In case you do not see it, click The printer that I want isn’t listed.
  • In the dialog box titled Add printer, click Select a shared printer by name, and enter the name of the main system and the printer’s share name with the format – \\PCname\printername
  • When Windows prompts to install the driver of the printer, click on Next to finish the installation.
  • Using Control Panel
    • In the taskbar’s search box, type Control Panel and click on it.
    • Below Hardware and Sound, click View devices and printers, and Add a printer.
    • Choose the printer you need, and click on Next. When Windows prompts, install the driver of the printer.
    • If you do not see the printer you need, click The printer that I want isn’t listed.
  • In the dialog box titled Add a device, choose Select a shared printer by name, and enter the main PC’s name and the share name of the printer using the format – \\PCname\printername
    • When prompted to install the printer driver, click on Next to complete it.

Steps to Configure Sharing Settings

The settings that you use to share printer is often enabled by default. In case not, follow the steps mentioned below to turn on the settings.

  • Using Settings
    • Select Start, click Settings and go to Network & Internet > Wi-Fi.
    • Below Related settings, click Change advanced sharing options.
    • In the dialog box titled Advanced sharing settings, expand the section titled Private. Then, below Network discovery, click Turn on network discovery.
    • Below File and printer sharing, click Turn on file and printer sharing.
  • Using Control Panel

    • In the search box of taskbar, type Control Panel and select it.
    • Choose Network and Internet and navigate to Network and Sharing Center > Change advanced sharing settings.
    • In its dialog box, find and expand the section titled Private. Then, below Network discovery, select Turn on network discovery.
    • Below File and printer sharing, choose Turn on file and printer sharing.

Steps to Find the Name of the Computer

You will need the main PC’s name to connect a different computer to the printer installed in the former.

  • Steps to find Name of the PC in Settings
    • In the taskbar, click on the Windows
    • In its search box, key in the name of the computer.
    • Then, choose View your PC name.
    • Below Device name, you will see that of the system.
  • Steps to Find Computer Name in Control Panel
    • In the taskbar’s search box, key in Control Panel and select it.
    • Click on System and Security and navigate to System > See the name of this computer.
    • Below Computer name, you will see the same.

If you need assistance with any Windows 10 printing issues or configuration, get in touch with our printer support professionals through the toll-free number for a quick solution.

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How to Fix Unable to View Web Page Print Preview Error in Internet Explorer

The Print Preview allows you to see what a to-be-printed web page or a document will look like. However, when you attempt to print or view a web page print preview, the page opened via Internet Explorer may not preview or print properly and you may get the browser script error.

The issue can happen due to one or a combination of the below scenarios.

  • Video driver or video card is corrupt or outdated; note that corrupt or outdated printer drivers also can cause the script error in the browser
  • Printer permission may not be assigned
  • The Protected Mode for a web page’s Internet security zone is enabled
  • There is a problem with temporary folders in the user account and the folder titled Low in the Temp folder has been deleted

To troubleshoot the issue, follow the steps mentioned below in the exact order. In case one method does not resolve the issue, move to the next printer troubleshooting step.

Resolve Issues with the Printer and Update its Drivers

In some cases, a printer driver’s update may not be available via the Windows Update. Therefore, you may have to visit the printer manufacturer’s site and download the right driver for your specific printer model and install it. Updating or reinstalling the problem driver can fix the issue. Note that driver issues can cause printer not responding problems too.

Retry Web Page Printing by Running Internet Explorer with Administrator Privileges

To check that you are signed in as a Windows administrator, simply follow the below steps.

  • Click on the Date and Time in the desktop taskbar and select Change Date and Time Settings
  • In the new dialog box that appears, click on the Change Date and Time When the dialog box User Access Control pops up, click on Continue.
  • Depending on what your system shows upon clicking the Continue button, do any of the below two actions:
    • If Windows does not prompt for a password, then you are using the administrator account. If so, click Cancel twice to close the dialog box, and you are good to proceed with the task.
    • In case the operating system prompts for a password, then you are not signed in as an administrator.

Note that you should use an account with administrator permission in order to change its type from Standard to that.

To open the IE browser with Administrator permission, follow the steps mentioned below.

  • Close all open browser tabs
  • Click on the Start button, click on All Programs, right-click on Internet Explorer, and then select Run as administrator
  • Then, open a web page in the browser and test print it.

Disable Protected Mode and Retry Printing

  • Open Internet Explorer, press Alt and X keys or click the Tools icon, and select Internet options.
  • In the dialog box of Internet Options, switch to the tab Security and deselect the checkbox Enable Protected Mode (requires restarting Internet Explorer).
  • Click on the Apply button, and then click on the OK button for confirmation.
  • Exit the browser by closing all open tabs, and then reopen it with Administrator
  • Open a web page and retry printing it.

Recreate the Missing ‘Low’ Folder

  • Exit Internet Explorer and/or close any instances of it in the system.
  • Click on the Start button, key in %Temp% in the Search box of the Start Menu, and press the Enter key; or simply click on the Temp folder from the search results. This opens the folder containing temporary internet files.
  • Click on the New Folder button below the Menu bar, which contains drop-down menus such as File, Edit, and so forth. Else, you can right-click in an empty field in the Temp folder, move the cursor over to New and then click Folder to create it.
  • Assign Low as the folder’s name, and press Enter.
  • Once you are done, exit the folder or Windows Explorer, open the browser, and either print or print preview a web page.

Reset the Integrity Level to Low in the ‘Low’ Folder

  • In the Start Menu, click on All Programs, and select Accessories or open its folder.
  • Right-click on Command Prompt, and select Run as administrator option from the context menu
  • Key in the follow command and then press Enter
    • ICACLS “%userprofile%\AppData\Local\Temp\Low” /setintegritylevel (OI)(CI)low
  • Reboot the system
  • Then, open the browser and print preview a web page.

If you still come across printer not responding or the software not responding to your print query, then get in touch with our service professionals through the toll-free number for a solution.

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A Simple Guide to Managing Printers in Windows 10

Windows 10 has a Settings window to configure printers, although you can also use the previous Control Panel interface or tools for that. That will help you to install and configure printers, manage print jobs, and help with troubleshooting.

Steps to Add a New Printer

For that, navigate to Settings > Devices and select Printers and Scanners. Click on the button Add a printer or scanner to search for printers attached to your computer or available on the network.

You should be able to see the name of your printer pop up here. In case the OS does not find it automatically, click The printer that I want isn’t listed. This reveals the previous Add Printer dialog box, which lets users scan for an old type of printer, connect to a network printer, and add the device with custom settings.

You can use the previous interface at Control Panel > Hardware and Sound > Devices and Printers. Click on the button Add a Printer to get started.

No matter how you proceed to install a printer, the OS will perhaps download the required driver in the background. In case that does not work, manually download and install the driver of your printer model from its manufacturer website. Updating the driver can even resolve the printer not responding error.

Steps to Change your Printing Preferences

To change it, navigate to Settings > Devices > Printers and Scanners. In the interface of Settings, click on the printer, and select Manage. Then, click on Printing Preferences in the window of Settings. Here, you will see an array of options to control prints, and settings that you will see depend on what your printer actually supports.

For instance, if yours is a color printer, you will see the options to choose between black & white and color. Besides, you might see options to select the tray from which your printer grabs paper for the task, select the orientation, and change printout quality settings.

Steps to Configure Printer Device Settings

To configure a printer device, right-click on the printer icon, and select Printer Properties, instead of Printing Preferences. The properties window’s General tab provides info about features of your printer and drivers it is using. You can change the name of your printer or key in location details and comment in the respective fields.

For instance, you might need to enter “First Floor Office” or something likewise so users can see the location of a shared network printer. You can take a test printout by clicking on the button Print Test Page.

In the Advanced tab, you will see an option or setting that lets you select when the device is available. For instance, if you need to use the printer only during office hours, you could configure the Available from and To timings. People will not be able to print to it outside the configured timings. This is particularly useful in case you have set the printer as a network printer and do not want others print to the device outside your working hours.

How to Configure a Default Printer

Windows 10 automatically manages which printer is your default one. The Operating System configures the previous device to which you printed as it. In other words, you can print to a device and the OS makes it the default one. You can change this and manage Windows 10 printing issues and/or avoid printing to another device.

  • Go to Settings > Devices > Printers and Scanners and deselect the option Let Windows manage my default printer.
  • To select the default device, click on your printer in the list of Printers and Scanners, click on Manage, and click on the Set as default

Steps to Manage the Print Queue

When you send a print job to a computer, it is enqueued or stored in the operating system before it is sent to the target printer. Sometimes, you may want to pause the print queue to cease printing temporarily, get rid of print jobs from it to cancel printing the respective documents, or even check whether everything is printed. You can do these all from the window of print queue.

To open it, navigate through to Printers and Scanners as mentioned above and click on the printer device for which you need to see the queue, and click on Open Print Queue. In the old Control Panel interface, you can also right-click on the printer icon and select See What’s Printing.

You can right-click on a print job and select Pause, Restart, or Cancel accordingly. Sometimes, print jobs tend to get stuck and you may want to remove them if it is stuck and retry printing after a while. If you want an advanced solution to Windows 10 printing issues or anything related to printing, get in touch with our printer service professionals through the toll-free number.

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How to Troubleshoot the Printer Not Responding Error in Windows 7

When trying to print a document on a Windows computer, you may come across the printer not responding error. The error message may pop up on the system due to several reasons, comprising faulty printer drivers, hardware configuration and status, and so forth. In any event, it denotes that Windows cannot connect to the printer. You can try the following steps to resolve the unresponsive device. Try each step by logging in to the Administrator account, check if the issue is resolved, and proceed to the next one only if required.

Basic Troubleshooting Steps

When the error appears on the PC, firstly you should crosscheck the connection. Ensure the printer is connected to the system. Check for loose cable connections, and make sure it sits tightly in the USB socket of the computer. If the connection is wireless, though, check if the router is working. It is also recommended to turn off the system, wireless router, and the printer for a while. Wait for some time before powering them back on. After that, check if restarting the devices related to the print job has resolved the issue.

Run the Printer Troubleshooter

Windows has an inbuilt printer troubleshooter. You can use that tool to check for printer issues. If you come across printer not responding error, follow the below steps to troubleshoot that.

  • Click on the Start button, and type “troubleshooting” in the Start menu’s search box. Open Troubleshooting from the search results.
  • In the new window that appears next, click Use a printer under Hardware and Sound.
  • Then, follow the troubleshooter wizard’s instructions. If the tool finds printer problems, you will have to resolve it with solutions from it or other sources.

 troubleshooter

Restart the Printer Spooler

The print spooler is software that manages print jobs on a Windows system. Something may have gone wrong in the print spooler, so as to make printer unresponsive. You can solve issues such as this by restarting the spooler. For that, follow the steps mentioned below.

  • Press Windows and R hotkeys at the same time. In the Run dialog box that opens next, type services.msc, and click OK button or press Enter key.
  • In the list of Windows Services that appears subsequently, find the Print Spooler For that, select a service and keep pressing P until the Print Spooler is highlighted.

Print Spooler

  • Right-click on Print Spooler and choose Properties.
  • In the Printer Spooler Properties dialog box, click the Stop button below the Service status. In case the service is Stopped, click Start Click on OK and Apply buttons for confirmation. This will restart the spooler service.

 Printer Spooler Properties

Configure the Printer to the Correct Port

In order for the printer to function normally, it has to be configured to the right printer port. To crosscheck and change the printer’s port, follow the steps mentioned below.

  • Press Windows key to launch the Start Menu, and click on Control Panel to open the same. In the new window, click Devices and Printers.
  • In the Printers section, right-click on the printer icon and choose Printer Properties. Once it opens, click on Change Properties button under the General
  • After that, navigate to the Ports tab in the Printer Properties. You can find a list of ports under that tab. You have to put a tick mark in the checkbox next to the Printer Port. You should also check whether the port’s description comprises either DOT4 or USB in case the connection is USB. On the other hand, if the network connection is relied upon, ensure Network, IP, or WSD is included in the description. After selecting the Printer Port, click the Apply

Printer to the Correct Port

  • Then, navigate back to the General tab and click the Print Test Page button to take a trial printout and confirm the selected port is correct.
  • You might have to repeat the steps until you have confirmed that the applied configurations are correct.

Check the Printer Driver

If the printer driver is outdated, you might come across printer problems on Windows, including the not responding error. To troubleshoot that, you have to update the printer driver in case it is not up to date, or reinstall the driver in case it is problematic. You can download the update of the driver from the official website of the printer manufacturer. Just make sure you get the right printer driver for your Windows version and system configurations. Try taking a test printout after that to see if the issue is fixed.

In case all the troubleshooting steps mentioned above fail to resolve the printer not responding error, contact our tech support professionals via the helpline for further assistance.