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printer-issues

How to Troubleshoot Problems Printing Web Pages on Google Chrome

It is seen that some users run into errors while printing a web page from Google Chrome by pressing Ctrl and P. In fact, certain Chrome errors may also affect printing over the web, as the webpage failed to load up. If Aw, Snap! pops up on Google Chrome while printing a web page, the following troubleshooting steps for printer problems in Windows browser set as default can come in handy.

Press these Hotkeys to Launch the Print

Note that this is only a workaround, not troubleshooting steps mentioned here, as it does not fix the underlying problems that caused Google Cloud Print service to malfunction. Anyways, to take a printout of a web page on Chrome, press the hotkeys Ctrl, Shift, and P keys simultaneously. If that fails to troubleshoot printing a web page, read on for more steps.

Delete Unwanted Printers on Google Cloud Print

If several devices are listed under this Google service, it might cause Chrome browser issues concerned with printing. Follow the below steps to troubleshoot that.

  • Click on the three-dot menu to the top-right of Chrome and choose Settings.
  • From the list of Google Chrome settings, scroll down to and expand Advanced by clicking on it.
  • Under the Printing heading, click on Google Cloud Print.
  • Then, click Manage Cloud Print devices. In the next window, click on Manage option to delete the unused printer listed under Google Cloud Print
  • Once you can see only an active printer under Devices window, restart Chrome browser and see to it if that resolves the issue. If not, read on to the next step.

Delete Browsing History from Chrome and Reinstall the Browser

Note that uninstalling, deleting Google Chrome’s browsing history after that, and reinstalling it on Windows computers can allow users to print directly from the browser.

  • On an active Chrome tab, press and hold down to the hotkeys Ctrl, Shift, and Delete keys simultaneously.
  • In the next dialog box, click on Clear Data after ensuring the three checkboxes have a tick next to it.
    • Afterwards, uninstall Google Chrome. If you see a prompt to delete Local Browsing History while uninstalling it, click on Accept and proceed until you are done.
    • Reboot Windows PC and reinstall Chrome.

    If you come across printer problems in Windows, be it associated to printing via the cloud or through print spooler, get in touch with printer service professionals for an apt response.

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printer-issues

How to Troubleshoot Epson Print Spooler Error in Windows PC

One of the common printer problems in Windows, the print spooler error affects the productivity of most of the branded printers, and Epson range of inkjet printers is not exempt to that. Spooler is a Windows software program, which stores print jobs temporarily in the hard drive of the computer and spools those to-be-printed files to the printer as and when it is ready to take printouts.

However, at times, the spooler service runs into errors and affects the productivity of the printer. In such situations, manually restarting the spooler service in Windows PC tends to fix the issue. You can do this in any of the printers, including one from Epson.

Steps to Troubleshoot Print Spooler Error for Epson Printers

  • Start the Windows PC. Ensure to log in as an administrator, while you starting the system. Only if you do that, you can access spooler service.
  • Once you log in to Windows, navigate to Start button on desktop and enter Control Panel on the search box.
  • Click open Control Panel from the search results, and navigate to Administrative Tools. Double-click the shortcut titled Services. This will launch a new window, which contains a list of all available local system services in Windows.
  • Scroll down to spot Printer Spooler service from the list and open it.
  • Click on the link titled Start the Service to the upper left side of the window to manually start the Epson print spooler Yet again, if you see that print spooler is running, you will have to click the link titled Restart the Service. Now, see to it whether the print spooler error in Windows PC is resolved or not.

Apart from these steps, always ensure that you have configured the Epson printer and install up-to-date driver of the device. For that, go to Epson printer support website and look for drivers going by your model name only. Note that if you choose the wrong model, the spooler error will linger on.

The print spooler not running error is a temporary issue in Windows, which you can clear with these steps in most of the cases, but if Epson printer support or backup is required, feel free to contact the tech professionals.

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printer-issues

How to Fix Common Wireless Printer Issues

In today’s digitally competitive world, doing business while you are on the go with your tablet and smartphone is necessary. This is why computer users have started to use wireless printers instead of normal ones. Most wireless printers allow users to print out documents, PDFs, images, and more without establishing a physical connection by using cables.

One of the best things about Wi-Fi printers is that they allow multiple numbers of users to access the same printer. This means that you will not have to buy a dedicated computer printer for each and every computer station in your office. This will help you to save hundreds of your money and it will also save the time of your employees.

However, just like any other electronic device, wireless computer printers also experience a few issues. In some cases, these devices will refuse to start printing documents, while in other cases, the output print job might be of low quality. Fortunately, we have listed a few simple troubleshooting steps below, which will help you to resolve all these common wireless printer issues with ease.

Restart Everything

If the wireless printer in your office or home is not functioning flawlessly, then the first and most important thing you should do is to restart everything. You will need to turn off your computer, wireless printer, and the router, and then switch them on after a couple of minutes. It might come as a surprise to you that simply restarting the devices has enabled a number of users to fix a few common printer issues.

Wireless Connectivity

Common Wireless Printer Issues

If restarting the devices does not help you to fix the issue, then the next thing you should do is to check your wireless connectivity. The main culprit behind most of the common wireless printer is wireless connectivity. Therefore, you will need to check whether wireless internet is available or not. If not, reconnect the network and run a test print job to check whether the issue is fixed or not.

Disable Antivirus Programs

Some computer users often fail to realize the fact that the presence of a firewall or antivirus program might be the root cause of common printer problems that they are experiencing. So, if you have recently installed any such programs, then it is best to disable them and see if the error is fixed. If not, it is best to get in touch with an Epson printer support technician for help.

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printer-issues

How to Troubleshoot Windows 10 Printer Problems

Most of the time, updating the OS would get rid of any of the software bugs that may cause common printer problems in Windows PC, such as printing only a page and stopping or corrupt print jobs. However, when it comes to updating Windows 7 or 8.1 to the latest version of the OS, which is Windows 10, it may trigger printer issues that may be hard to understand for a newbie to printing with Windows 10.

This is especially the case if the new version of Windows does not support previously installed drivers. If you are facing any issue such as disconnection of the printer, an inability to take printouts, or hardware not recognized despite proper connections, get in touch with a reliable printer support team for help. Alternatively, try the below troubleshooting steps and see if that works.

Use Troubleshooting Utilities in Windows 10

To resolve pressing Windows 10 printer problems, you need to check for the said tools offered by the OS. To find the same, click on the Start button and search Devices and Printers in the search box. Then, click the respective option from the suggested listing to open it in Control Panel. After that, run the printing troubleshooter wizard to diagnose and resolve the Windows 10 printer problems automatically.

Uninstall and Reinstall Printer Driver

If the diagnostic fails to resolve an issue, you may have to remove the software driver of the printer installed in Windows 10. For that, choose the printer and click on the Remove Device option. If the OS does not find a different version of the driver automatically, you need to manually search for the corresponding driver of the printer model in the website of the device manufacturer to download and install the same following on-screen prompts in Windows 10.

Other Options to Install Printer

If following manual install has not shown the printer in Devices and Printers, you need to navigate to Start > Settings > Devices > Printers & Scanners and choose Add a Printer option to the right. If it not listed under Printers & Scanners heading, click a button that reveals a window containing five options to find printer in Windows 10 including Add a Bluetooth, Wireless or Network Discoverable Printer. The other three options enable users to add the shared device over a network, and the fifth one lets install a local printer. If Windows detects the printer though, install it following on-screen prompts.

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printer-issues

How to Choose a Different Printer in Microsoft Word 2010

A number of computer users, particularly ones who work in large-scale enterprises, prefer to use more than one printer for their personal and work-related uses. Having an additional printer in your home can be handy, and this will also help you to save plenty of your valuable time. If you have multiple numbers of printers in your home or office, you will be able to use different printers for different printing jobs. For instance, you can use a black and white laser printer to print documents at a rapid pace. However, if you want to print documents in color, then you will need to use a color printer for the task.

Common Printer Issues

The good news is that you will be able to see all the printers that you have connected to your system on Word 2010, and most of the newer versions of Microsoft Word. However, several computer users often feel the need to switch the print job to another printer but they lack the knowledge to do so. If you are one among them, then below are a few simple tips on how to choose a different printer in Microsoft Word 2010.

Choosing Different Printer

Turn on your PC or laptop and then simply open a document in the Word 2010 on your device.

  • At the top-left corner of Word 2010 window, you will be able to find a File Click on it before proceeding to the next troubleshooting step.
  • You will now have to select the Print option on the left side of the window
  • Once you click the Print option, you will be able to see the names of the printers that you have connected to your device.
  • All you need to do is to simply select the printer that you wish to use for the print from the list of options.
  • Confirm your selection and then once again click on the Printer

It is vital to note that this method will work only for the current word document that you are printing. So, if you wish to choose a different printer for all future print jobs, it is best to change the default printer on your computer. If you have no clear idea on how to do this, it is best to get in touch with an expert printer support technician who knows how to deal with Windows 10 printer problems or printer problems in windows.

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printer-issues

How to Remove a Toner Cartridge Out of a Stuck Laser Printer

An improperly installed toner cartridge in a laser printer may cause its cover to stay slightly open and that may hinder the proper functioning of the device. Several factors may cause the laser printers’ cover to remain ajar, including the installation of an incompatible cartridge. However, you would have to take out the toner cartridge and replace it with the right one regardless of what caused the printing problem. An error message may show up on the display of the printer or the PC indicating stuck cartridge or a similar message.

Turn off the laser print prior to changing the cartridge. Let the device cool down for a while after that, and feel the temperature on the cover of the laser printer prior to taking out the toner cartridge. If you do not feel the heat on its cover, you can safely open its cover, be it a front-facing or a rear cover as per the design of the laser printer, and get a hold of its drum unit’s handle to pull out the cartridge gently.

You can release the cartridge from the laser printer’s drum unit using a lever, a switch, or a button for that, as per the model of the printer. Do not force out the toner cartridge. If it will not release easily, use a lock and unlock mechanism equipped in the printer for safe removal of the cartridge. If it is still stuck, it is best to call a printer service professional to remove the toner cartridge without having to damage the drum unit.

While it is out of the laser printer, slide a tab along its rear to and fro in order to clean the corona wire inside the printer. Note that not all drum units have the corona wires running through it, but if your printer has that, it is worth maintaining that in order to avoid any print quality issues in the future. After the cleaning, slide both the toner cartridge and the drum unit into the laser printer. If your printer has a toner/drum combination, line it up properly and make sure to slide it in so that you can close the panel of the device.

Turn on the printer after closing its door or panel and resume printing only after ensuring that the device’s control panel shows a green light or displays a ‘ready’ mode. Ensure to use the toner cartridge model as per the model of the printer. If you are unsure, check the printer manufacturer’s website.

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printer-issues

How To Resolve Printer Offline Issues

The printer becoming offline and unavailable for printing is a commonly occurring issue in most printers, especially those that are connected to a network. It can occur quite unexpectedly and prevent you from taking printouts. This issue can still occur even if you have kept the printer on and ready to print. The device will go offline, which prevents communication between your printer and computer. Several trivial issues such as loose cables or a paper jam can also cause your printer to go offline.

Such a printer offline or printer driver is unavailable issue is also attributed to other serious problems like a driver error. However, you can easily diagnose the problem by checking some basics related to connectivity, and then going for the software and drivers to determine the problem. The following are some effective ways to resolve a printer offline issue, and re-establish normal printing.

Rechecking the Connections

Mostly, a simple connectivity issue with the USB cable that links your printer to the computer can cause your printer to become offline. You first need to recheck such connections. Remove the USB or Ethernet cable from the ports of the printer and computer, and insert it back again properly.

You can also switch the printer USB to another port on your computer to check whether the printer is back online. Also, check if a faulty cable caused the problem, by connecting a working USB or Ethernet cable between the printer and your computer.

Manually setting it Online

You can also restore your printer and make it online by manually setting it so that your computer recognizes it. If you are using a Windows computer, click on the Start button and then open the Control Panel. In it, click on Devices and Printers, which will display the connected printers on your computer. Right-click on the printer that is experiencing the issue, and click on the See what’s printing option.

Then, right-click on the menu and select the Printer option appearing at the top left of the window. Click on the Use Printer Online from the drop-down menu to manually enable your printer. You can also cancel the pending print jobs by selecting Cancel All Documents from the menu and then manually bring the printer online.

Reinstalling the Printer

Another way to bring your printer online is by removing and then again reinstalling the printer. For this, you need to choose Devices and Printers from the control panel. Select the Remove device option in the drop-down menu by right clicking on the printer having the issue. After that, add the printer again into your computer by clicking on the Add a Printer option in Devices and Printers and following the onscreen instructions.

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printer-issues

How to Fix LAN Printer Connectivity Errors in Windows

If you are unable to take printouts on a network printer or a connected printer using Ethernet cables, try the two troubleshooting steps at the bottom to resume productive printing. First, eliminate the probability of two causes as explained.

When a Printer is Frozen, Not Connected, or Off

Crosscheck if the printer is on and a green light at its back denote an active network connection. If a printer is shared in the local network through physical connection cables with another PC, the Windows server system should be at login screen and active in the first place. In case it stays non-responsive or frozen, restart the printer in order to turn it active on the network.

The PC not Connected to LAN

Only if the computer is connected to the LAN network, it will show up in Add Printer wizard under Devices and Printers. If you are trying to print from an office PC, verify it is connected to LAN by examining the cable connections between the PC and the printer’s Ethernet port. If you are trying to print from a remote network, ensure a VPN connection is established between a remote PC and the server system.

Enable Network Discovery

This network setting in Windows that influences if the server PC can find other systems or if other PCs or devices inside a LAN network can find the server PC. If Network Discovery is disabled, though, a remote user may not be able to find the printers available in the network. To enable it in Windows, click Start on desktop, and enter Network and Sharing Center to open it. Once its window opens in Control Panel, click on Change Advanced Sharing Settings to the top left side and expand Home or Work (Current Profile). Under the network profile heading, select Turn on Network Discovery and click on Save Changes if Windows prompts.

Same way, File and Printer Sharing shall be enabled as well on the printer server in order for other PCs to access the printer drivers installed on the server. For that, Turn on File and Printer Sharing under Network and Sharing Center and click on Save Changes upon prompt. If the feature is not enabled, nobody else can connect or view to the printers in the server including LAN printers.

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printer-issues

How to Troubleshoot Issues with Printing a Web Page on Firefox

If a web page prints incorrectly on Mozilla Firefox, you might need to make certain changes in the browser’s page settings. To do that, open Firefox, click on the three horizontal lines to the right corner, and choose Print in the next drop-down list. The Print Preview would pop up subsequently. In that window, ensure that Scale is configured as Shrink to Fit and that orientation is set as Portrait mode. After that, click on Page Setup and wait for its window to appear on screen. Once it pops up, click on the tab titled Margins & Header/Footer. In that section, ensure the margins are configured correctly; the default Firefox page margins are 0.5 inch or 12.7 mm.

Click OK in order to close the Page Setup window and return to Print Preview. Click Print again on Firefox, and ensure that the right printer name is shown on its respective field. Moreover, ensure that the setting is not Print to File, which will give you a digital copy of the to-be-printed web page. If the changes to the Firefox settings fails to resolve the printing issues, follow the below steps for advanced troubleshooting.

Find the Root Cause of the Printing Issue

You need to ensure that if the inability to print the web page occurs only on Firefox, and figure out whether it is something wrong with the printer or the web page that you are trying to print. To know the latter, try taking a printout of the same page on a different web browser like Google Chrome or Internet Explorer. If the web page prints correctly on another browser, you can strike out the possibility that the issue happened due to any printer error or web page issue.

If you can print the web page without running into any errors, you will have to reset the printer settings on Mozilla Firefox. To do that, key in about:config in the address bar of the browser and hit Enter key. Then, a warning reading, “This Might Void your Warranty!” may appear on the screen. To proceed ignoring that onto the about:config page, click on “I Accept the Risk! Then, enter print_printer in the field titled Search. Right-click on the setting and choose Reset. After that, click the Firefox menu button denoted by three horizontal lines and click Exit.

Now start a new browsing session on Mozilla Firefox, try to take a print out of the same page that showed the problem, and see if the issue is resolved.

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printer-issues

How to Ensure Printer USB Cable Works Fine

When you face any printing issues unexpectedly, even a faulty USB cable of the printer may be to blame. If the printer starts and then stops if you move the USB cable, it is likely to cause a disruption in printing. However, wait before buying a replacement for the existing USB cable of the printer and confirm if it has operational faults following the below steps.

Examine Physical Damages

Switch off the printer and detach the connected cable from the USB ports. Check if the USB cable has damages such as cuts or crimps. Additionally, check if the USB connector’s point that is attached to the rest of the cable is safe. Replace it only if damages exist.

Measure its Length

If the USB cable of the printer is over 6 feet in terms of length, then it is likely the cable is a faulty one. If you face printing pauses, measure how long is the printer’s USB cable and replace it with a shorter one only if need be.

Confirm Cleanliness

Check if the cable connectors at both ends have accumulated dust or dirt alongside computer’s USB port and that of the printer too. If so, clear the connectors and ports using a handheld compressed air duster.

Ensure Connection Is Right

Printer-Problems-In-Window

It is advised to connect the printer to the PC without using a USB hub or any other intermediate device. Make sure that both ends of the USB cable are firmly inserted into the computer’s USB ports. Switch on the printer and retry taking a printout. If that fails to resolve printer connection problems, try changing the USB port on the computer.

Reverse the USB Port

Connect the printer’s cable to another computer or a different printer to the PC using the same cable in order to eliminate connection as the underlying cause or a faulty USB cable. If it works fine, be sure it is not the cable’s fault.

If so, switch off both the computer and the printer. Detach all of the USB peripheral devices such as USB mouse and keyboard. Reboot the PC and turn the printer back on to see if Windows detects the new hardware. Check for Safely Remove Hardware icon in the notification bar below the desktop. If it exists, printing disruption is unlikely to be caused by connectors or faulty USB cable.