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printer-issues

How To Fix Printer Printing Yellow In Place Of Red

any ask ‘why is my printer not printing yellow when my source file info is in red?” Like Windows cannot connect to the printer, this is common. Read to fix…

Some users report that their printer is printing files in red despite the source document content having the yellow color. This is one of the common printer problems, which users of HP® printers face. It happens when the printheads are unclean or the ink is about to run out. Are you wondering why is my printer not printing yellow? Worry not, because here, we will look at three ways to fix the issue. If a method does not help you fix it, try the next one.

Clean Your Printheads

Cleaning these printer elements multiple times can fix some printer problems. To do it, follow the below-mentioned steps.

  • Put plain papers into the printer input tray/feeder.
  • On the control panel of the printer, touch the Right Arrow button to see more options.
  • From the options list, choose Setup.
  • Choose Tools to see the printer Tools Menu.
  • Choose the “Clean Printhead” option.
  • Wait for your printer to finish the cleaning process. After it is done, press OK.
  • The device will then print a trial page so that you can look at the results.
  • In the event you are unsatisfied with the results, then do one more printhead cleaning. Do it thrice or four times if required.

Align Your Printhead

  • Put plain paper into the tray.
  • Touch the abovementioned arrow button to see the second screen of navigation.
  • Choose the “Tools” option from the menu, and touch Align Printhead.
  • Wait for your device to align it. After the process is completed, print one alignment page.
  • Ensure that you print one more test page to know whether the problem is fixed.

Check the Ink Level

Now, you should know how low the level of ink is. The device uses various colors to mix and print the file in the necessary color. When any cartridge has low ink, then you should replace it with another genuine one. For instance, if it is not printing in red, you should check for both cyan and red cartridge’s ink levels.

  • Touch the Setup key on the device’s control panel.
  • Touch the down arrow button, then choose Tools and touch OK.
  • Choose the “Display Ink Gauge” option, and then press OK Then, the cartridges’ ink levels will be shown on the control panel.
  • Change the printer cartridge if necessary.
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printer-issues

How to Troubleshoot the “Windows Cannot Connect to the Printer” Error

Sometimes, users are not able to send a document or a print job to a shared printer or a network printer. This is followed by an error message, which denotes the issue on a Windows computer. You may either come across “Windows cannot connect to the printer” or the same message accompanied by “Access is Denied”.

The error can show up due to several reasons, and it mostly depends on printer configuration. So to troubleshoot, first check whether the printer is configured with a LAN port or connected to another PC and is shared on your network. According to how it is configured, you have to resolve the connection error differently. All possible solutions for it are outlined hereunder. If you are wondering how to turn printer online, try out the applicable troubleshooting step given below.

Shared Network Printer’s Troubleshooting Steps

In case your printer is connected to a PC, you have shared it on that computer, and you are adding that printer to a different system on your network, you can try out a few things.

  • First, navigate to the Add Printer Wizard. For that, click on the Start button, search Add Printer, and open it from the search results.
  • When the wizard appears, select the printer you want to configure. Select A network printer, or a printer attached to another computer
  • Click on the Next button and select the checkbox Connect to this printer. In the Name field, key in the path to your shared printer by using “\\” followed by the name of the system on which the device is shared followed by “\” and your printer name.

You should now be able to connect to your office printer. However, if you still get the “Windows cannot connect to the printer” error, then you can attempt to add it as a local printer.

Make it a point to apply this configuration only if the device is connected to a different PC and is being shared on your network.

  • In the Add Printer Wizard, select the checkbox Local printer attached to this computer, and clear the selection from Automatically detect and install my Plug and Play printer.
  • On the screen that appears next, click on the checkbox Create a new port and select Local Port from the drop-down next to Type of port. Click on the Next button and Windows will prompt you to type a Port Name. In the respective field, you have to type the path to the aforementioned printer.

Troubleshooting Steps for Network Printer

In case your printer is connected to a LAN or wireless network, you have to select Local printer attached to this computer, and select the checkbox to create a new port as said. Instead of selecting a Local Port, select Standard TCP or IP Port from the above-mentioned drop-down.

Next, key in your printer’s IP address and you should be good to go. In case you do not know the IP address, take a printout of the configuration sheet of your printer.

Ensure File and Printer Sharing Option is Allowed through Windows Firewall

You may come across the error or connection issue if the Firewall prevents the connection. So ensure File and Printer Sharing option is enabled through the Firewall on your Windows PC and the system to which your printer is connected.

  • From the Start menu, search for and open Windows Firewall. Once it opens, click to select the Exceptions
  • Ensure the checkbox of File and Printer Sharing has a tick mark. If the checkbox does not have one, then select it. This exception for File and Printer Sharing on Firewall will make sure it will not block your connection.

Update Windows 7 Drivers

You will also come across the error message if you are adding a printer to a computer running on Windows 7 and the one hosting the printer is running on Windows XP or Vista. If so, you have to download the Windows 7 drivers from the manufacturer website and install them on the system hosting the printer. When you retry to connect to your printer from Windows 7 OS, the driver for the version should then be available from the host PC for installation.

Disable the Antivirus Software if it is Blocking Connections

If an antivirus is blocking the connections, then disable the software and then retry to connect to your shared printer. You should do this no matter whether you are using a basic version of a third-party virus removal software or the full suite of the program. If you still come across the “Windows cannot connect to the printer” issue, then get in touch with our printer service professionals through the toll-free number for advanced troubleshooting.

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printer-issues

How to Troubleshoot the Printer Not Responding Error in Windows 7

When trying to print a document on a Windows computer, you may come across the printer not responding error. The error message may pop up on the system due to several reasons, comprising faulty printer drivers, hardware configuration and status, and so forth. In any event, it denotes that Windows cannot connect to the printer. You can try the following steps to resolve the unresponsive device. Try each step by logging in to the Administrator account, check if the issue is resolved, and proceed to the next one only if required.

Basic Troubleshooting Steps

When the error appears on the PC, firstly you should crosscheck the connection. Ensure the printer is connected to the system. Check for loose cable connections, and make sure it sits tightly in the USB socket of the computer. If the connection is wireless, though, check if the router is working. It is also recommended to turn off the system, wireless router, and the printer for a while. Wait for some time before powering them back on. After that, check if restarting the devices related to the print job has resolved the issue.

Run the Printer Troubleshooter

Windows has an inbuilt printer troubleshooter. You can use that tool to check for printer issues. If you come across printer not responding error, follow the below steps to troubleshoot that.

  • Click on the Start button, and type “troubleshooting” in the Start menu’s search box. Open Troubleshooting from the search results.
  • In the new window that appears next, click Use a printer under Hardware and Sound.
  • Then, follow the troubleshooter wizard’s instructions. If the tool finds printer problems, you will have to resolve it with solutions from it or other sources.

 troubleshooter

Restart the Printer Spooler

The print spooler is software that manages print jobs on a Windows system. Something may have gone wrong in the print spooler, so as to make printer unresponsive. You can solve issues such as this by restarting the spooler. For that, follow the steps mentioned below.

  • Press Windows and R hotkeys at the same time. In the Run dialog box that opens next, type services.msc, and click OK button or press Enter key.
  • In the list of Windows Services that appears subsequently, find the Print Spooler For that, select a service and keep pressing P until the Print Spooler is highlighted.

Print Spooler

  • Right-click on Print Spooler and choose Properties.
  • In the Printer Spooler Properties dialog box, click the Stop button below the Service status. In case the service is Stopped, click Start Click on OK and Apply buttons for confirmation. This will restart the spooler service.

 Printer Spooler Properties

Configure the Printer to the Correct Port

In order for the printer to function normally, it has to be configured to the right printer port. To crosscheck and change the printer’s port, follow the steps mentioned below.

  • Press Windows key to launch the Start Menu, and click on Control Panel to open the same. In the new window, click Devices and Printers.
  • In the Printers section, right-click on the printer icon and choose Printer Properties. Once it opens, click on Change Properties button under the General
  • After that, navigate to the Ports tab in the Printer Properties. You can find a list of ports under that tab. You have to put a tick mark in the checkbox next to the Printer Port. You should also check whether the port’s description comprises either DOT4 or USB in case the connection is USB. On the other hand, if the network connection is relied upon, ensure Network, IP, or WSD is included in the description. After selecting the Printer Port, click the Apply

Printer to the Correct Port

  • Then, navigate back to the General tab and click the Print Test Page button to take a trial printout and confirm the selected port is correct.
  • You might have to repeat the steps until you have confirmed that the applied configurations are correct.

Check the Printer Driver

If the printer driver is outdated, you might come across printer problems on Windows, including the not responding error. To troubleshoot that, you have to update the printer driver in case it is not up to date, or reinstall the driver in case it is problematic. You can download the update of the driver from the official website of the printer manufacturer. Just make sure you get the right printer driver for your Windows version and system configurations. Try taking a test printout after that to see if the issue is fixed.

In case all the troubleshooting steps mentioned above fail to resolve the printer not responding error, contact our tech support professionals via the helpline for further assistance.

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printer-issues

How to Perform Duplex Printing

It is possible to print on both sides of a sheet of paper. This is called duplex printing, and the option is available on most printers. The majority of these offer automatic duplex printing, while the rest require reinserting the pages manually after you are done printing on one side (manual duplex printing). First, see if your printer supports either of these two. Duplex printing is much easier than troubleshooting when Windows cannot connect to the printer.

Check if you Have an Automatic Duplex Printing Option

To figure out whether automatic duplex printing is possible on your printer, check the manual or ask the printer manufacturer. Alternatively, do the following.

  • Go to the File Choose Print.
  • Go to Settings and choose Print One Sided. If you see Print on Both Sides, it means duplex printing is possible on this model.

Print One Sided.

If the machine is a combination of printer and copy machine, and the latter supports two-sided copying, then the printer probably has an automatic duplex printing option. If Windows cannot connect to the printer for some reason, call a PC technician to fix that.

Manual Duplex Printing

If your printer does not have the automatic duplex printing option, there are two ways to get around that. The first one is to print on one side of several sheets, and then manually feed these again, but face down. In Microsoft Word, you can take the following steps.

  • Go to the File Choose Print.
  • Go to Settings and choose Print One Sided. After this, choose Manually Print on Both Sides.

Print One Sided.

Word prompts you to turn the stack over and feed the pages back in. When using manual duplex printing, it is wise to confirm the right way to reload pages based on the printer model.

Print Even and Odd Pages

This is the second way to circumvent the lack of an automatic duplex printing option. Here, you will need to take the following steps.

  • Go to the File Go to Settings and choose Print All Pages. After this, choose Only Print Odd Pages. Choose Print.

 Print All Pages

  • After the printer finishes printing the odd pages, flip the stack. Then, go to Settings and choose Print All Pages. After this, choose Only Print Even Pages. Choose Print.

 Only Print Even Pages

If you have questions regarding this or if you have HP printer problems you need solved, such as when Windows cannot connect to the printer, give us a call on 844-203-1881. Our experts will fix your problem in no time.