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printer-issues

How To Troubleshoot Connectivity Problems Of WiFi Printer

WiFi printers is one of them most useful output device that can ease the work of people in a closed area. It helps the users to connect to the device without any data cable and can print anything very conveniently. However, some people have reported that even if the computer and the printer are connected to the same network, it shows a notification that the wireless printer is offline and restrict them to use the same. This can happen due to many reasons and some tips for wireless printer troubleshooting are as follows.

Try Other Modes Of Connection

If you are not able to access the printer through the wireless network, it would be better to check the connection. The user must make sure that the printer and the computer is in the same network. Reconnecting the device to the network may also help in solving this issue. However, if it is still unavailable even after reconnecting, it would be better to change the mode of connection, which is to switch the device to wired mode.

Make Sure That The Printer Is Not Engaged

Wireless Printer Troubleshooting

In most of the offices there will be so many computers in their local network and only one printer for all those users. It is an economical and effective set up because printer is not something that is used all the time. But the main problem with this setup is that if more than one person needs to take some prints one will have to wait till the other person completes. Therefore, if you are getting a notification that the printer is offline while trying to use a wireless printer in the workplace, it would be ideal to check whether someone else is using the same before moving to further troubleshooting procedures.

The above mentioned are some of the main problems and their remedies associated with wireless printers. If your printer is taking more than an optimum time to respond or if it is not responding, it is necessary to check the connectivity. If the connections are all good and the printer is still not responding, try rebooting the device and reconnecting it to the network. If that is also not effective, it is better to inform your customer service center and seeking technical support from the experts.

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printer-issues

How to Troubleshoot Wireless Printer Not Printing

As technology gets more and more advanced, it gets more complicated and thus, more error-prone. This is also true of wireless printers. These wireless devices work fine for a while, and then when you need an urgent document, it will not print it. If you have come across the issue, here are some steps you can try for wireless printer troubleshooting.

Restart Everything

When your router has issues, printers will not work any longer. This is the case even if you can connect your computer to the wireless network. People waste countless hours trying to alter settings on their computer and printer, only to discover that they had to restart their router for everything to work fine again.

So the first step you have to do is shut down your PC and turn off your printer. Then, restart your router by unplugging it and waiting half a minute before plugging it back into the power socket. Then, turn on both the devices. Let everything reconnect and then retry printing.

Check Wireless Connectivity

Another thing you have to do is ensure your printer is connected to the Wi-Fi network. After you own the device for a very long time, you often forget it depends upon the network. You might change your router (mode, SSID, password, etc) and unexpectedly, discover that your printer is not connecting any longer.

It is important to take a print out of the “network configuration page”. Usually, there is a menu option or button which allows you to print the existing network status. So take the printout of the page, and it will show you whether or not your printer is connected to your wireless network. If there is an IP address such as 169.254.x.x, then that means it is not being connected properly to the network. When your wireless printer offline, you will need to either cable connect your printer to the PC and configure it to connect again to the network or manually add your printer back to the wireless network. Some printers will even let you run the software program and connect the device to the network without needing to connect it to the PC through cable. It essentially creates an ad-hoc network between both the devices, thereby not requiring a router.

Check Your Firewall or Antivirus Programs

Did you install any program on your PC such as antivirus or any type of security suite or extra firewall? These are programs used to protect a PC against malware. Oftentimes, programs such as these can also block the connection from a PC to the printer. So try disabling any security or antivirus program and check to see whether that fixes the issue with printer connectivity.

In addition, if you have installed anything else such as virtualization programs, it is best to remove those and retry printing. Uninstall something only if you have recently installed it on your PC and started seeing the issue.

Reconfigure Your Printer

We have sort of mentioned this wireless printer troubleshooting step above, but it is worth repeating here. If you have replaced an old wireless router or altered some settings on it, then you may need to configure the printer again in order for printing to work wirelessly. If you have changed wireless security protocol or password, SSID of your router, or enabled any sort of filtering such as AP Isolation or MAC address filtering, then you will need to change the printer settings to match the wireless router and then reconnect.

IP Address Change

Your printer will usually have the same address on the LAN because its lease will not lapse as long as the latter communicates with the server, which relies on DCHP, every two days. However, the IP address of the printer will change sometimes and suddenly, your printing capability will go bye-bye. In this situation, the easiest step to do is to merely change the printer’s IP address on your system.

You will not have this issue when you use the disc, which came with your printer, used to install its driver. Why? Because the software will automatically detect any IP address change and send print jobs to the right address. After installing the driver software, if you manually add a normal TCP/IP printer on Windows PC, then you will need to manually delete that printer and re-add it in order to take printouts.

Download and Install Latest Utilities

If the issue still persists, then try downloading the newest install package for the printer from its manufacturer site. If the CD does not have the latest printer drivers, then it is best to download these from the manufacturer site.

Another step you can try to narrow down the causes of the issue is to try printing from multiple systems. If you have set up your printer on many computers, try to see whether you can take a printout from another machine. This way, you can tell whether it is a problem with your computer or printer. Again, do this once you rule out your router by restarting it.

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printer-issues

How to Fix Issues Printing to an HP LaserJet Pro Printer via AirPrint

If you come across any issues while printing from an Apple device connected to a network to an HP LaserJet Pro model printer using the AirPrint feature, then try the following troubleshooting steps.

Check if your Devices or Applications are Compatible with AirPrint

Ensure your printer and Apple device is compatible with the AirPrint feature. Not all previous iOS or macOS versions are compatible with the feature. Also, ensure an app in your device can be used with it.

Check your Device, Printer, and Wireless Connections

To use the AirPrint feature, your printer should be connected to the exact Wi-Fi network subnet as your compatible Apple device (a compatible laptop can be connected either wirelessly or even to an Ethernet or a wired network). Still, if you cannot print something to a local printer using the feature, check your printer, device and wireless connections.

  • Even after you turn it on, a printer can take some time to join a wireless network; so wait for some time and ensure that it is connected to the network prior to printing.
  • Ensure there is paper in your printer’s paper tray and that its toner is not empty.
  • Ensure there are no error messages on your printer’s control panel. If you see one, then skip to the section for HP wireless printer troubleshooting.

Update the Firmware of your Printer if Required

Some older HP printers necessitate the firmware update to allow compatibility with AirPrint. Check if your printer model requires that. If it does not need the update, then proceed to the next step.

Check AirPrint Settings in Embedded Web Server

The feature uses the zero-configuration networking of Apple titled “Bonjour” to automatically discover a printer over a local Wi-Fi network. To ensure your printer is configured for it, follow the steps mentioned below.

Note that to access the Embedded Web Server, your Apple system and your HP printer should be connected to the internet and that the connection is always ON in type.

  • Open a compatible browser and enter your printer’s host name or IP address in the URL or address field to open Embedded Web Server.
  • Click on the tab titled Networking, and click on Wireless Direct Setup.

Check AirPrint Settings in Embedded Web Server

  • Type your printer’s name for use with AirPrint in the field titled Wireless Direct Printing Name (SSID), and click on Apply.

HP Wireless Printer Troubleshooting

If you receive an error message ‘Printer is not connected’, then ensure there are no issues with your Wi-Fi network. If you are yet to install your printer on the network, then search for a how-to guide on that on your user manual or HP website.

If you see an error that suggests your printer is not found, no printers found or wireless printer offline issue when printing from an iOS device to the AirPrint-compatible printer, try the below solutions in the exact order.

  • Ensure your printer firmware is up to date, turn off and turn on your iOS device, disable Bluetooth feature, and then retry printing with AirPrint.
  • Check connectivity: Use the option Wireless Menu from the control panel of your printer; OR from the control panel of your printer, open How to connect and ensure the AirPrint name of your printer is the exact one chosen to print to. Now use the WPS button on the Wi-Fi router, and ensure that your iOS device and printer are on the same network. Also, move your device as near to your router as possible.
  • Turn off and turn your iOS device, router and printer. Wait for five minutes and turn them back on.
  • Ensure your wireless router can forward the Bonjour packets, then turn off and turn on your iOS device. Note that the said packets allow your devices to find each other automatically by using multicast DNS service records. If your router forwards the same, no need to enter IP address in order to search for your device.
    • Check router manufacturer’s instructions on how to forward the Bonjour packets.
    • Turn on the feature in your device that allows forwarding of the same.
    • Turn off and turn on your iOS device.
  • Try to print from a different device and reset your printer. For instructions on how to reset it, check in its user manual.
  • Update your router with the latest firmware and retry printing. For instructions on that, you can check on your router manufacturer or its user manual.

The above steps would have helped to resolve your AirPrint issue. If you need any further help with HP wireless printer troubleshooting, can get in touch with our technical team through the toll-free number mentioned at the top.

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printer-issues

How to Fix Printer Installation Error 0x00000057

Computer printers have made our lives a lot easier. These devices have enabled us to print hundreds or thousands of documents a day without any delays. It is safe to say that millions of employees and employers from all over the globe are heavily dependent on computer printers.

Just like other electronic devices and machines, printers also require regular maintenance and proper care. Apparently, if you fail to take good care of your printer, then you might experience printer driver is unavailable error, wireless printer offline issue, and other common printer errors.

One of the most common errors reported by several computer users who use printers on a daily basis is Error 0x00000057. This is an annoying computer printer error because it prevents users from adding a printer to their PC. Error 0x00000057 usually happens due to the presence of corrupt drivers but many other reasons may also trigger this error. Below are a few simple troubleshooting steps that might help you to resolve the Error 0x00000057.

Few Simple Troubleshooting Steps

  • Press on the Windows key on your keyboard and then select Control Panel from the list of options.
  • Go to the Devices and Printers section in the Control Panel window, and scroll down until you see the Add a Printer
  • Choose Create a new Port and then select Local Port in the Type of port
  • You will now have to enter the Network Path to the computer printer, \\ComputerName\SharedPrinterName.
  • Select the printer from the list of options and then click on Replace the driver that is currently installed option.

A dialog box will now appear, which will ask you whether you wish to share the computer printer or not. If you wish to do so, then you will need to assign a name to the device. You can either choose the suggested name or given any name as you please.

If you are still experiencing Error 0x00000057 and if you are unable to add printers to your computer, it is best to seek the help of expert printer support technicians. These experts have dealt with a number of common printer issues including printer driver is unavailable and wireless printer offline errors, which means that they will be easily able to resolve the issue.

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printer-issues

How to Fix Canon Printer Not Responding Error

A number of computer users who use wireless Canon printer for work-related or personal printing jobs often complain that their printer refuses to respond at certain intervals. If you are experiencing Canon printer not working issues on a regular basis, it is best to seek the help of expert Canon printer repair technicians, as they will be easily able to resolve the issue.

It is crucial to note that printer not responding error is actually a common printer error and a number of reasons can trigger this issue. For instance, the use of an outdated printer driver might prevent your printer from performing flawlessly. Likewise, if your printer is not connected to a network, then also this issue may arise. Below are a few simple yet effective troubleshooting steps that will help you to solve Canon printer not responding error with utmost ease.

Steps to Follow

In most cases, the major culprit behind printer not responding error is lack of communication between your PC and printer. If that is the issue, then below are a few steps that might help you to resolve the issue.

  • Press on the Setup button on your wireless Canon printer, go to Wireless LAN setup, and click on OK.
  • You will now need to choose Easy Setup and confirm your choice by clicking on OK.
  • Choose Access Point and then type in Wi-Fi password before you click OK.
  • Find the setup disk and then insert it into your PC. You will now have to run the setup program in order to install the Canon printer to your device.

Fix Canon Printer Not Responding Error

  • Select Easy Install and then click on Install. You will now be able to find a Printer on Network on the newly loaded page. If yes, click on the option before proceeding to the next troubleshooting step.
  • Start the printer installation process by clicking on Next and then wait for a couple of minutes for the process to get completed.

Once the installation process is completed, run a test print job to see if the Canon printer not responding error is resolved. If not, you will need to try other printer troubleshooting steps to solve the issue, and it will be better to seek the help of experienced Canon printer repair technicians for that.