Last Updated on May 12, 2022 by Carlo Dach
Printer offline error is a common Microsoft Windows 10 issue that many users come across quite often. It is a glitch that sets fully connected and active devices offline, more common for network printers even though it occurs for home users as well. In most cases, the reasons for it are not complicated and can be easily resolved at home. Besides, manufacturers provide diagnostic tools as well as live assistance to fix the problem. Shared below are different solutions by which you can fix printer offline issues in Windows 10, read ahead to know more.
Table of Contents
You can resolve printer offline error by changing printer settings in Microsoft Windows 10, follow the steps shared below.
- Open Devices from Settings and select Devices and Printers.
- In it, check whether your printer model is set as the default device.
- Right-click on the default printer and click on the print queue.
- If you see any unfinished printing tasks, remove it from the list
- Next, in the queue window click on the Printer tab and from the menu uncheck Use Printer Offline option.
- Now, do a connection test for the network printer, as well as restart the router or switch.
- Turn off the computer and printer, then switch them on.
- Check if the printer offline issue is fixed.
Also, if it is a network printer then you must also try connecting it to its IP address. If the aforementioned steps did not work then you could try reinstalling the printer drivers.
You can also try resolving the printer offline error by restarting the print spooler service, to do it follow the steps listed below.
- Press Windows key + R, in the run dialog box that appears type in “services.msc” and hit Enter.
- In the services window that appears next scroll down to “Print Spooler service”, right-click on it, and in the menu select Restart.
Check if the printer issue is fixed, you should bear in mind that this is not a permanent solution.
Printer offline error can be solved by changing printer properties, it is a simple solution and can be done by following the steps listed below.
- Go to Settings and from it open Devices and Printers.
- From the Devices and Printer section right-click on your printer model and select “Printer properties”
- In the Properties window select the “Ports” tab, from the list select your printers IP address and click on the “Configure Port” button.
- Uncheck SNMP Status Enabled and click OK to save your changes.
In most cases, this should resolve the printer offline error and this is a solution for network printers.
We hope that the above solutions will help windows 10 printing issues due to printer going offline.