Last Updated on May 14, 2022 by Carlo Dach
If the paper that you feed through your computer printer for print jobs goes awry, then there is a good chance for the occurrence of paper jams. In most cases, you will not be able to print documents when this happens. However, in some rare cases, computer printers ignore the issue and move forward with the print job. Unfortunately, the output paper print that you receive will be a crumbled mess, which means that it will not be suitable for use.
It is significant to note that most of the modern types of computer printers available in the market usually LED notification lights to alert users about the paper jam. So, look for such signs and try to clear the paper jams before you start printing documents. Below are a few simple set of steps that you should follow when there is a paper jam in your computer printer.
Switch Off the Printer
The first and most important thing you should do is to turn off your computer printer. This will help you to ensure that you will not be troubled with the moving parts of the printer when you are working on the inside of the device. If you are using a new computer printer, then this will also prevent the generation of additional heat and ensure that you are safe.
Open All Doors that Lead to Paper Path
Troubleshooting Printer Issues
If you are unable to tell which one of the printer doors leads to the paper jam, then you will need to open or remove the input tray of your printer and follow the paper path to the output tray of the external device. Make sure to open all the panels and doors that you see along the way, as it will help you to know where the paper jam is.
Pull Out Paper Scraps and Sheets
Once you have identified the door that leads to the paper jam, you should check for paper scraps and stuck paper sheets. If you identify any such paper sheets, then you should carefully pull the paper out of the path. You should take note of the fact that pulling out the papers in a rough manner might cause severe damage to your computer printer.
After you have performed all these three above-mentioned steps, close all the panels and doors of your computer printer. Turn the device on and run a test print job to check whether the issue is solved. If not, get in touch with a printer support technician to fix the problem.