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Like any hardware, even a printer has bugs and issues while interacting with a different system. One of these issues is that it shows “offline” even when it is properly connected. First, ensure it is connected with all the electrical outlets and you are network-connected.
Before getting into other workarounds, reconnect the device to your Wi-Fi router. You can ‘Forget’ the router from your printer by accessing the settings of it. Then, reconnect it. Your printer model might be different, but the following steps to connect it to a Wi-Fi network are pretty much the same.
The Wi-Fi light will continue to blink while searching for the available networks. It will continue to blink when the printer is connecting to your access points. When the device connects to it, the Wi-Fi light on it will remain lit.
The spooler service is responsible to manage print jobs sent to a computer printer. Usually, it is visible to users, and they can cancel print jobs being processed. It also lets them manage print jobs presently on the waitlist. Try restarting the spooler service and verify if this fixes the issue.
Another workaround for the issue is taking away Windows’s capability to work with the device when it is offline. Configuring this will make sure it only works when connected properly to your PC. You can revert the changes if this does not fix anything for you.
If both the aforementioned solutions do not work, then it means there is an issue with your Canon printer drivers. First, uninstall and reinstall it manually. You can download the Canon printer drivers from its official site. Make sure you download the right one for your model from the list of printer drivers on the Canon website.
Select the downloaded driver with the browse option when it pops up and update the driver accordingly.
Note: If you cannot update any of your Canon printer drivers manually, then you can also choose Search automatically for updated driver software. Selecting this option will make the OS search the internet automatically and choose the best printer driver out there.
SNMP is used for the purpose of network management. Simple Network Management Protocol is used to collect info from printers and manage them accordingly. Check if disabling it makes any difference in your case.
Now, verify if the issue got resolved. If it has not, then feel free to get in touch with our printer service professionals through the toll-free number mentioned here for advanced troubleshooting.