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The printer driver converts the data one sends to print to a Windows PC into a printable format specific to the particular printer installed on the network. However, Windows tends to fail to recognize the hardware when users try to install a new printer driver in the PC or connect the printer to the computer. It may show as an error message on the computer and can be resolved provided that you figure out the root cause.
Printer driver problems on Windows may happen due to any of the below reasons:
If you happen to see an error message such as “Spoolsv.exe has encountered a problem and needs to close. We are sorry for the inconvenience” on your computer, it suggests that the printer driver installed on the system is incompatible with the OS. In that case, you will need to install its latest driver manually if it is stored on the PC or download it from the manufacturer’s website.
To navigate to the location of the printer folder on Windows 7, go through the below steps on the computer.
Alternatively, you can download and install the driver from the printer manufacturer’s website. When you do that, just ensure you get the latest version of the driver in order to prevent printer driver errors afterward on Windows and troubleshoot that. Even if the error pops up as “Windows Explorer has encountered a problem and needs to close. We are sorry for any inconvenience”, follow the same steps as above in order to resolve it.
In order to avoid a reoccurrence of the printer driver error on Windows, keep the driver up-to-date. If it is a malware causing the problem though, you will need to remove it using a reliable antivirus software.